John Gaines
John Gaines at Gorges Volvo Cars

John Gaines | Page 57

Service Manager

Gorges Volvo Cars

17665 Burt Street
Omaha, NE 68118

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4.9
646 Reviews

John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.

Dealership Experience

16 yrs, 11 mos

Industry Experience

17 yrs, 11 mos

4.9

646 Reviews

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646 Reviews of John Gaines

June 08, 2021

Dealership Rating
Employee Rating

Great services also josh always take good care of me when I call and you will also goes without saying Kevin and Cory does the same and the tech that works on my they always take care of the pro More

by TDKALAMAJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Percival

June 07, 2021

Dealership Rating
Employee Rating

Worked with Corey I thought it was good. I had alot of work done to the car and after they finished up the work I though it came out very well. And I'm happy they are there to be able to help me with any More

by Jacob Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Percival , Corey (service dept.)

June 07, 2021

Dealership Rating
Employee Rating

Service is always straightforward with me on any issues I have with my vehicle. Corey and Kevin in particular are always very responsive and professional. There’s no “extra” when working with the Volvo servi More

by VONNAHMEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 02, 2021

Dealership Rating
Employee Rating

Each time I take my cars to be serviced or repaired the service rep keep me informed and provide feedback on any other items that need to be addressed More

by MBEARD001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Percival

June 01, 2021

Dealership Rating
Employee Rating

Great service and service team. We were in and out very efficiently. Additionally, our car was super clean, washed and ready when we arrived. Great experience! More

by SARAHANNARINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Percival, Marcus Gorges , Charles Erickson, Aaron Flanagan, Haley Frost, Nick Haley, Cedric Obiaka

June 01, 2021

Dealership Rating
Employee Rating

Georges is always thorough, communicates well, and quick to respond. I feel confident they understand how to fix and maintain my car better than anyone. More

by KLBN1208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 31, 2021

Dealership Rating
Employee Rating

The staff at Gorges are kind, knowledgeable and helpful. Very professional. I've been bringing my V60 here for years. They've earned my trust. More

by SWASHING1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin and Cory

May 25, 2021

Dealership Rating
Employee Rating

Nice and friendly. Not really interested in writing more words. The service department was able to adjust me in my car repairs and gave me additional things for future repair. More

by Budschmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 25, 2021

Dealership Rating
Employee Rating

They always do top notch work and always start and finish when promised. They give you a ride home and pick you up when the work is finished. More

by HHFABER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 24, 2021

Dealership Rating
Employee Rating

These guys are the best in the business, hands down! Every time I come in they are friendly timely and can answer any question I have, truly top-notch! More

by LKILLINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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