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John Gaines
646 Reviews
John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.
Read moreDealership Experience
16 yrs, 11 mos
Industry Experience
17 yrs, 11 mos
646 Reviews
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646 Reviews of John Gaines
Verified Customer
May 20, 2021
Welcoming service team. Nice waiting area. Highly responsive and engaged service team providing detailed overview of work to be completed. Courteous, no hassle, drop off and pick shuttle service. responsive and engaged service team providing detailed overview of work to be completed. Courteous, no hassle, drop off and pick shuttle service. More
by YP
May 16, 2021
Direct, professional, knowledgeable service. I really appreciate being treated like a informed capable adult without the selling games. I will recommend Volvo of Omaha to my friends and family. appreciate being treated like a informed capable adult without the selling games. I will recommend Volvo of Omaha to my friends and family. More
by TODDLEMKE
Other Employees Tagged: Joe Isbell, Mike Percival, Chad Christensen, Joel Palmquist
May 16, 2021
Great communication from start to finish. Cory is a valuable asset to the department. The only negative was having to pay dealer hourly service rates. Great experience! valuable asset to the department. The only negative was having to pay dealer hourly service rates. Great experience! More
by RockSnarr
May 03, 2021
I had a great experience at Gorges. They always are courteous and professional. Josh did a great job of communicating! I would recommend Gorges Volvo. courteous and professional. Josh did a great job of communicating! I would recommend Gorges Volvo. More
by CAROL16
Other Employees Tagged: Josh Herman
April 28, 2021
I brought my car in for service of the sun roof drain hoses. I must bring it back because some interior pieces were not reinstalled adequately. Very surprised at this low quality of service. hoses. I must bring it back because some interior pieces were not reinstalled adequately. Very surprised at this low quality of service. More
by Rodger lundin
Other Employees Tagged: Cory
April 27, 2021
They got me in quickly, which was appreciated because it was a last minute fix and I was due to leave town that night. I was able to work in the waiting room while they took care of my car. was a last minute fix and I was due to leave town that night. I was able to work in the waiting room while they took care of my car. More
by Oscar
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