John Garcia | Page 3

Outstanding dealership I have been purchasing and servicing my vehicles with Flood for many many years. I can confidently say I wouldn't go to any other dealer in the state I have been purchasing and servicing my vehicles with Flood for many many years. I can confidently say I wouldn't go to any other dealer in the state of RI. The service department is absolutely exceptional they go above and beyond for my business' fleet vehicles as well as my personal vehicle. Sales always goes smooth and easy every time I purchase any type of vehicle from a heavy duty truck to a Ford Escape. I couldn't be happier or trusting in a dealer. Thank you Flood Ford team for all you do for my business and I. More

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Getting my car repaired when I could be in danger! I was on my way home from the market and my Ford Fusion 2017 with 13,000 miles on it, purchased from Flood Ford, just shut down and the accessory mod I was on my way home from the market and my Ford Fusion 2017 with 13,000 miles on it, purchased from Flood Ford, just shut down and the accessory mode flashed on the screen and it wouldn't start. After many tries I finally started the Fusion. This same problem has continued several times since. I called the service dept at Flood Service Dept. and was given an appointment on October 16,a month and half from the date of car failing. I called Tasca and on Monday, Sept 10 Tasca will look at my car. I am very unhappy with the service from Flood and will never recommend this dealership to anyone. Word of advise, hirer some help in your service department. More

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Car shuting off I had to contact the service department because my 2017 Ford Fusion keeps shutting off while driving. I was given an appointment for it to be seen in I had to contact the service department because my 2017 Ford Fusion keeps shutting off while driving. I was given an appointment for it to be seen in a month and a half from now which is October. This is the worst customer service I ever have been given. More

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New Ford Fusion Purchase I have had the pleasure of working with Marc Chronhimer for several of my family’s car and truck purchases. Two weeks ago I purchased a 2019 Ford Fus I have had the pleasure of working with Marc Chronhimer for several of my family’s car and truck purchases. Two weeks ago I purchased a 2019 Ford Fusion. Marc’s knowledge and professional service makes me a repeat customer. My Godmother was so impressed with how I was treated that she ended up purchasing a Mazda MX5. The entire Flood Ford staff made our car-buying experience a breeze. I truly feel like I’m part of the Flood family. Always welcoming and courteous. More

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Above and beyond The service at Flood ford is spectacular! Attentive and professional Marissa Flood goes out of her way satisfy every customer. I have had some issues The service at Flood ford is spectacular! Attentive and professional Marissa Flood goes out of her way satisfy every customer. I have had some issues with the focus and they always take care with a smile More

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Used 2011 Honda Civic John was great in service. I wasn’t sure exactly what I was looking at on the car I traded in, but he was super helpful in letting me know all my opt John was great in service. I wasn’t sure exactly what I was looking at on the car I traded in, but he was super helpful in letting me know all my options. Buying a car from Brandyn was seamless. I didn’t start the week thinking I was gonna buy a car, but the process start to finish was clearly communicated and I’m happy with the car I bought. More

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Absolute professionalism The most professional and friendly dealership I’ve ever dealt with. From start to finish it was nothing but perfection. Marissa and the entire staff w The most professional and friendly dealership I’ve ever dealt with. From start to finish it was nothing but perfection. Marissa and the entire staff were absolutely great to deal with and I will definitely be keeping my business there in the future! More

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Happy customer Highly recommend ! Everyone is always helpful and that makes for an enjoyable experience. Special ordered a vehicle and was very pleased with the e Highly recommend ! Everyone is always helpful and that makes for an enjoyable experience. Special ordered a vehicle and was very pleased with the experience! The service department is very helpful and always follows up you. More

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Excellent Sales & Leadership I recently purchased a used 2015 Ford Explorer from your dealership. My wife Marilyn and I had the pleasure of working with salesman Mike Wilbur throu I recently purchased a used 2015 Ford Explorer from your dealership. My wife Marilyn and I had the pleasure of working with salesman Mike Wilbur throughout our experience. We traded in my 2012 Cadillac SUV towards the purchase. Everything from the purchase price to my trade in value was handled professionally and to my satisfaction. Mike is a true dedicated individual. The personality and traits we saw in Mike were genuine. I continue to be well represented by Mike and the entire Flood staff as my vehicle remains under warranty. From your service area to the mechanics as well as the young men who wait on me when I pull into the service bay I have nothing but positive reviews. More

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