John Garcia | Page 2

First off I love the dealership as far as sales and the quick lane service. However the dealership service department is like dealing with a completely different company. I made an appointment 2 months in quick lane service. However the dealership service department is like dealing with a completely different company. I made an appointment 2 months in advance. Dropped my truck off the night before the appointment. They told me they were a little behind. I said ok. They had my truck for 3 days and never even looked at it to see the issue. Didn't even do the oil change. I picked the truck up because it was the Friday before Christmas and wasn't going to be without my truck through the holidays while they were closed. They said they would call me to reschedule. It has now been 3 weeks after the holidays and still no call. This is very frustrating and unprofessional on their part. More

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Exceeded my expectations I had a problem with my new truck and they work with me to get it resolved fast! The service department employee Austin is great very helpful resolves my issues fast thanks floo truck and they work with me to get it resolved fast! The service department employee Austin is great very helpful resolves my issues fast thanks flood ford!! More

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Everyone was courteous and helpful, salesperson, management, service department. This is the 2nd car I purchased from Flood Ford, and I would do so again! management, service department. This is the 2nd car I purchased from Flood Ford, and I would do so again! More

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My truck purchase experience at Flood Ford of E. Greenwich was really easy and simple. No pressure and I feel as though I got a good deal. All my questions were answered by my salesman John Granat Greenwich was really easy and simple. No pressure and I feel as though I got a good deal. All my questions were answered by my salesman John Granata and he helped me find the truck for my needs. More

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Beyond awful experience. The only thing they have going for them is, John Garcia. He is the only reason I keep giving them a chance. Management never calls you back , no one calls you to tell you hey your for them is, John Garcia. He is the only reason I keep giving them a chance. Management never calls you back , no one calls you to tell you hey your appointment you scheduled a month ago, unfortunately we don’t have a loaner or rental. They charge you for everything they can. More

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Everyone was very polite and made the sale go smoothly.what can I say but wow. I didn't need to say anything else, by smoothly.what can I say but wow. I didn't need to say anything else, by More

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John is the best service advisor, always does the best he can for you. Very knowledgeable and friendly. I wish I had him as service advisor years ago. can for you. Very knowledgeable and friendly. I wish I had him as service advisor years ago. More

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Marissa is absolutely a great and knowledgeable person. Marissa is absolutely a great and knowledgeable person. She knows her business and is an absolute plus work with and no pressure. She will work fo Marissa is absolutely a great and knowledgeable person. She knows her business and is an absolute plus work with and no pressure. She will work for what you want. More

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Pleasure to work with. Polite and on his A game. Will reach out to him again when I need it. Service was fast and quick. Thanks John reach out to him again when I need it. Service was fast and quick. Thanks John More

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Having bought many trucks and suv's from Flood this time was the same as the others, great sales staff, Joseph Cicchetti Jr. my salesman was very knowledgeable, finance staff was great,and service always sh was the same as the others, great sales staff, Joseph Cicchetti Jr. my salesman was very knowledgeable, finance staff was great,and service always shines when needed. More

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