John Garcia | Page 2

Everyone was very polite and made the sale go smoothly.what can I say but wow. I didn't need to say anything else, by smoothly.what can I say but wow. I didn't need to say anything else, by More

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John is the best service advisor, always does the best he can for you. Very knowledgeable and friendly. I wish I had him as service advisor years ago. can for you. Very knowledgeable and friendly. I wish I had him as service advisor years ago. More

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Marissa is absolutely a great and knowledgeable person. Marissa is absolutely a great and knowledgeable person. She knows her business and is an absolute plus work with and no pressure. She will work fo Marissa is absolutely a great and knowledgeable person. She knows her business and is an absolute plus work with and no pressure. She will work for what you want. More

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Pleasure to work with. Polite and on his A game. Will reach out to him again when I need it. Service was fast and quick. Thanks John reach out to him again when I need it. Service was fast and quick. Thanks John More

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Having bought many trucks and suv's from Flood this time was the same as the others, great sales staff, Joseph Cicchetti Jr. my salesman was very knowledgeable, finance staff was great,and service always sh was the same as the others, great sales staff, Joseph Cicchetti Jr. my salesman was very knowledgeable, finance staff was great,and service always shines when needed. More

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Buying a new car This is my third Ford I've bought at Flood Ford. My experience was with the salesmen, financing , and the service department. Everyone was great I cou This is my third Ford I've bought at Flood Ford. My experience was with the salesmen, financing , and the service department. Everyone was great I couldn't have asked for anything more. I love my new Ford Fusion runs like a dream. More

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Outstanding dealership I have been purchasing and servicing my vehicles with Flood for many many years. I can confidently say I wouldn't go to any other dealer in the state I have been purchasing and servicing my vehicles with Flood for many many years. I can confidently say I wouldn't go to any other dealer in the state of RI. The service department is absolutely exceptional they go above and beyond for my business' fleet vehicles as well as my personal vehicle. Sales always goes smooth and easy every time I purchase any type of vehicle from a heavy duty truck to a Ford Escape. I couldn't be happier or trusting in a dealer. Thank you Flood Ford team for all you do for my business and I. More

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Getting my car repaired when I could be in danger! I was on my way home from the market and my Ford Fusion 2017 with 13,000 miles on it, purchased from Flood Ford, just shut down and the accessory mod I was on my way home from the market and my Ford Fusion 2017 with 13,000 miles on it, purchased from Flood Ford, just shut down and the accessory mode flashed on the screen and it wouldn't start. After many tries I finally started the Fusion. This same problem has continued several times since. I called the service dept at Flood Service Dept. and was given an appointment on October 16,a month and half from the date of car failing. I called Tasca and on Monday, Sept 10 Tasca will look at my car. I am very unhappy with the service from Flood and will never recommend this dealership to anyone. Word of advise, hirer some help in your service department. More

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Car shuting off I had to contact the service department because my 2017 Ford Fusion keeps shutting off while driving. I was given an appointment for it to be seen in I had to contact the service department because my 2017 Ford Fusion keeps shutting off while driving. I was given an appointment for it to be seen in a month and a half from now which is October. This is the worst customer service I ever have been given. More

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New Ford Fusion Purchase I have had the pleasure of working with Marc Chronhimer for several of my family’s car and truck purchases. Two weeks ago I purchased a 2019 Ford Fus I have had the pleasure of working with Marc Chronhimer for several of my family’s car and truck purchases. Two weeks ago I purchased a 2019 Ford Fusion. Marc’s knowledge and professional service makes me a repeat customer. My Godmother was so impressed with how I was treated that she ended up purchasing a Mazda MX5. The entire Flood Ford staff made our car-buying experience a breeze. I truly feel like I’m part of the Flood family. Always welcoming and courteous. More

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