John Garza

Be cautious! This place sold us a car in February of this year. JP acted like we were “family”, told us this 2018 Mazda was ready to go, engine was clean, everyth This place sold us a car in February of this year. JP acted like we were “family”, told us this 2018 Mazda was ready to go, engine was clean, everything was good, no issues, he smooth talked us all the way from Missouri and 6 months later I start having issues with leaking antifreeze and overheated engine warnings popping up. Long story short, there was a tech service bulletin, similar but not the same as a recall, where there was a defect in the cast of the engine block- creating a small crack which subsequently costs almost $7000! Haven’t been able to use my family vehicle for months, had to borrow a car for the holidays from family while making payments on a car I can’t drive- called this dealership and they are rude, tell me and my husband that that vehicle was sold as is, past warranty, nothing they can do. I understand the negative connotation with used car salesmen now! Absolutely horrible and would not recommend buying anything from Hiley Mazda Group. Our salesmen was rushing us, was acting so irritated with us, everyone was rushing us, they lied about changing the batteries in the key fab, they were literally just trying to get the sale and get us out. Too many places out there to be treated like this! Absolute nightmare! More

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Salesman did not reply to my text for 3 day when I requested info knowing that I was coming in from out of state. He was condescending when I asked him about it. Price online was not as advertised, requested info knowing that I was coming in from out of state. He was condescending when I asked him about it. Price online was not as advertised, price didn’t include the $1,000 reconditioning fee, although apparently it said in the fine print there was a reconditioning fee. Very arrogant organization and I would not recommend shopping there. More

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