Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Back
Start your review of Joe Marquez.
Joe Marquez
Joe Marquez at Hiley Mazda of Arlington
Refer Me
not yet rated

Joe Marquez

Service Advisor

Hiley Mazda of Arlington

1400 Tech Centre Parkway
Arlington, TX 76014

Contact Me
Call
Email

4 Reviews of Joe Marquez

April 29, 2017

Dealership Rating
Employee Rating

"Very attentive staff"

- Tlblakburne

Great car buying experience with Carlos and Mike. I always bring my Mazda to Kelly or Joe for service. The whole Hiley Mazda of Arlington will treat you like a longtime friend.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Ryan, Ryan McMillion, Carlos E. Belmonte, Mike Wilkerson

May 01, 2017

Hiley Mazda of Arlington responded

Thank you, we appreciate your feedback as well as your business!

April 26, 2016

Dealership Rating
Employee Rating

"Impressed"

- Stewart Ericson

Do yourself a favor, schedule an appointment, see for yourself what service looks like. Exceeded expectation, up front cost, recommended maintenance, courtsey wash, and applicable time. Thanks Stewart and Lucy!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Friendly service counter

December 10, 2014

Dealership Rating

"Repair woes and insurance lies"

- sgarman

I asked to see a Mazda3, approx '09 vintage and they refused until I drove a CPO '12, which I ultimately purchased. The salesman was devoted to my business but tried to get me to sign an "I will do business today" contract at the bottom of a sample finance chart if he agreed to run my credit and to check possible finance rates. I refused, so he ran the numbers anyway. When signing the finance paperwork Sam assured me that my vehicle was insured for a modest length of time under Texas law, but I would need to register with my own insurance company soon after purchasing - it was not necessary to call them that day to do it. When I called my insurance agent a few days later he assured me that no such default insurance exists, and that I had been driving cross-country uninsured. I can't help but feel this was a story to keep me from calling my insurance company from the dealer. My premium for a CPO '12 Mazda3 is more than my monthly car payment, even after I was told by Sam that a young, basic CPO car would equate to cheaper insurance premium because of increased reliability. The car had a defective airbag cover (an original Mazda factory part) which they refused to address. An airbag cover shouldn't buckle after less than 3 years of service, IMO, especially with no airbag deployment indicated on the CarFax. Before I purchased the car they did offer to replace a faulty headlamp seal and instructed me to come back the next morning to have the repair done, which would take an hour. No need to call ahead, the part will certainly be available, they said. The part wasn't in stock. Their solution was to come back in two days for the repair. The part was available but it took an hour and a half longer than they anticipated. But the mechanic, Joe, was direct and polite, which I greatly appreciated. Between them not acknowledging my budget, both direct cost and insurance, allowing me to drive away illegally, and not covering a faulty airbag cover, I would not support this type of business in the future.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No

Other Employees Tagged: Alvin Peter Lim , Sam McClellan

May 01, 2014

Dealership Rating

"Excellent people and customer service"

- cathyxu007

Mr. Martin is outstanding to deliver high quality service to the customer, which is beyond the expectation. This young man has a great personality and very motivated.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodney Gayle, Taylor Geyer, Shane King, Quincey Martin , Quincey Martin

1
1 - 4 of 4 results

Dealership Inventory (295 Vehicles)

used 2018 Toyota Tundra car, priced at $36,500

2018 Toyota Tundra

$36,500

new 2021 Mazda CX-9 car, priced at $35,194

2021 Mazda CX-9

$35,194

used 2017 Mazda Mazda3 car, priced at $14,500

2017 Mazda Mazda3

$14,500

used 2021 Volkswagen Atlas car, priced at $44,760

2021 Volkswagen Atlas

$44,760

new 2021 Mazda CX-5 car, priced at $26,630

2021 Mazda CX-5

$26,630

used 2015 Toyota Highlander car, priced at $22,800

2015 Toyota Highlander

$22,800