John Guido, Jr. | Page 33

John Guido Jr. was extremely helpful. A+ I have met multiple Ford dealers and was totally impressed with John. I initially went to Arlington Heights Ford b/c I heard they were the largest Fo I have met multiple Ford dealers and was totally impressed with John. I initially went to Arlington Heights Ford b/c I heard they were the largest Ford Dealer in the area, so I assumed good prices and an efficient buying experience. My business partner bought and had his car serviced from Arlington Heights Ford and highly recommended them. I was not let down. More

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The third dealer turned out to be a Winner! After visiting 3 other dealerships I met Justin Silva who gave me all the respect and help to choose the right car purchase. He is truly an asset to After visiting 3 other dealerships I met Justin Silva who gave me all the respect and help to choose the right car purchase. He is truly an asset to Arlington Ford. I love my Escape and am happy with the follow up from Arlington Ford. More

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Just what she needed My wife was having issues with her 2014 Ford Focus and was informed that there was a backlog on the part and it would take some time to repair under w My wife was having issues with her 2014 Ford Focus and was informed that there was a backlog on the part and it would take some time to repair under warranty. She always wanted a Ford Escape and voiced her opinion to the sales manager. We received a call from our salesman Lonnie Catanese the next day informing us that he needed to make my wife happy and we should stop in and discuss our options. We just bought the Focus last year and we knew we might owe too much on it and therefore would not really want to trade in at this time. Lonnie assured us that would be no problem and along with John Jr. "worked their magic." The next day my wife was driving her new Escape and she couldn't be happier! Everyone from the service department to John Jr. were awesome. More

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Thoroughly Rewarding I was introduced to AH Ford through my son. I came in to look and walked out with a new Fusion. The dealership personnel that assisted me were all to I was introduced to AH Ford through my son. I came in to look and walked out with a new Fusion. The dealership personnel that assisted me were all top notch. Everything was explained to me so that the deal wnet very smoothly. I am enjoying the new vehicle immensely. More

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Nick in sales I just leased a 2015 Escape and Nick C was my salesperson. It was an outstanding experience. Great dealership with friendly people. They are a well es I just leased a 2015 Escape and Nick C was my salesperson. It was an outstanding experience. Great dealership with friendly people. They are a well established dealership over 30 years. More

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Buy the Car at Arlington Heights Ford! I bought my first hybrid - 2015 Fusion - LOVE IT!! I had so many questions. Nick Calaranan answered every one of them and told me to call him with a I bought my first hybrid - 2015 Fusion - LOVE IT!! I had so many questions. Nick Calaranan answered every one of them and told me to call him with any additional questions. He also found me the car I wanted at another dealership and it was at Arlington Heights Ford the next day! If you're looking for a great car buying experience, I'd say "Go see Nick!". The Finance manager was great and John Guido Jr. took the time to answer some questions too! More

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The Best Place to Purchase your next New or Used Vehicle! The first time I purchased a new vehicle from Arlington Heights Ford was over 10 years ago, At that time the service was exceptional from sales to th The first time I purchased a new vehicle from Arlington Heights Ford was over 10 years ago, At that time the service was exceptional from sales to the service department, since then I have purchased other vehicles new and used and have always been very satisfied with the price and quality of all of them. This is a dealership that knows how to guide there customers through the purchase of a vehicle with exceptional class and professionalism If you are in the market for a vehicle new or used this is definitely the place to go. More

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Second Time Purchaser from AH Ford Excellent buying experience again. Nicholas went out of his way to make sure everything went smoothly. Spent time going over everything in the truck, Excellent buying experience again. Nicholas went out of his way to make sure everything went smoothly. Spent time going over everything in the truck, especially setting up my Bluetooth and going through the features in the My Ford Touch. I had been looking at another Ford dealer a few days prior and kept getting a run around on vehicle availability and being pressured to pretty much sign on the dotted line before they would even bring in a vehicle for me to look at. I got bounced back and forth between the Internet sales group and different salesmen. I’m glad I walked away and remembered my previous buying experience with AH Ford. You’ll see me again on my next purchase as well. More

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Simple My experience was very simple. Answers to all my questions were promptly provided, and at no point did I feel I was under any pressure. Kristy took ex My experience was very simple. Answers to all my questions were promptly provided, and at no point did I feel I was under any pressure. Kristy took excellent care of me while I was making a very important investment. John Guido, Jr, was also great to work with. While working with the two of them, I sincerely felt they were there for me as I searched for the correct solution. They really asked the right questions to get the answer to what I really needed. I would gladly buy another car from them. More

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great first car buying experience Bob Jakubowski really did an excellent job making sure I was taken care of. He even stayed after hours to make sure I didn't leave with any questions Bob Jakubowski really did an excellent job making sure I was taken care of. He even stayed after hours to make sure I didn't leave with any questions about my new Ford Fusion. I am very happy with the overall customer service. The staff made buying my first car easy and comfortable. I would definitely recommend this dealership! More

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