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John Heaton
John Heaton at Shottenkirk Honda of Cartersville

John Heaton

Assistance Service Manager

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.9
47 Reviews
4.9

47 Reviews

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47 Reviews of John Heaton

March 11, 2026

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Employee Rating

As always John and Ginger provided excellent, professional and friendly service!! Understanding my schedule they got the work done fast!! More

by PAULADLEO
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Recommend Dealer
Yes

Other Employees Tagged: Ginger

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Mar 11, 2026

Shottenkirk Honda of Cartersville responded

It’s great to know John and our team delivered professional and friendly service for your CR-V. We’re glad we could fit your schedule and complete the work quickly. We appreciate you sharing your experience and look forward to serving you again.

March 06, 2026

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Tyler Bone and his staff do an excellent job. They are very dependable and have taken very good care of my CR-V. I’ve been using Shottenkirk for the last 8 years. More

by Rossrookies
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, Richie Goetz, Kevin Etters

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Mar 07, 2026

Shottenkirk Honda of Cartersville responded

It’s wonderful to hear that our team has consistently taken great care of your Honda CR-V. Serving you for the past eight years means a lot and keeps us motivated to deliver dependable service. Thank you for trusting us with your vehicle.

March 03, 2026

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As always John took care of everything and made sure I was getting the right Honda part. Great service!! More

by PAULADLEO
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Recommend Dealer
Yes
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Mar 03, 2026

Shottenkirk Honda of Cartersville responded

Thank you for the five-star review and for noting how John ensured you received the right Honda part for your Pilot. We appreciate the opportunity to serve you again.

January 24, 2026

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As always, service was good. John does a great job!! He is always professional and keeps me informed More

by PAULADLEO
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Recommend Dealer
Yes
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Jan 24, 2026

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville. We look forward to having you as one of our valued customers for many more years to come!

January 03, 2026

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Clean, knowledgeable and professional. Good service and timely. John is the best and trustworthy.communication is great. More

by JERRYADAMS12
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Yes
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Jan 03, 2026

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville. We look forward to having you as one of our valued customers for many more years to come!

January 01, 2026

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John and Ritchie were awesome as usual. Got me in and out quickly! Ritchie went over everything that was done and what I needed to be aware of for my next visit. More

by PAULADLEO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richie Goetz

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Jan 01, 2026

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

December 03, 2025

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I’ve been a customer of shottenkirk Honda for the last 15 years and I’ve never had a bad day there. More

by brenda.bumgarner50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, Richie Goetz, Kevin Etters

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Dec 03, 2025

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 13, 2025

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I recently had a service appointment at Shottenkirk of Cartersville. My work was done in an efficient, and timely manner…which I appreciate. Everyone was helpful, and courteous. More

by gp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, Richie Goetz, Kevin Etters , Ginger Chapman

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Nov 13, 2025

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 30, 2025

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Excellent service and sales professionals. John was outstanding. I’ve purchased 5-6 vehicles from Shottenkirk. Only dealership I would use. More

by jdaveb
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Flanigan, Tyler Bone, Michael Welch, Jordan Waters, Logan Quijano, Jorge Ortiz, Richie Goetz, Kevin Etters, Jeff Walker

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Oct 31, 2025

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

October 29, 2025

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Always helpful and quick to respond to our needs. Very friendly staff. Always do good work ! More

by J.WHORTON66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone

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Oct 29, 2025

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

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