John Heaton
John Heaton at Shottenkirk Honda of Cartersville

John Heaton | Page 5

Assistance Service Manager

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.9
51 Reviews
4.9

51 Reviews

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51 Reviews of John Heaton

October 18, 2024

Dealership Rating
Employee Rating

Everyone very professional, very prompt to respond to communication, and always very pleasant to deal with. More

by KARENBRANDNER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2024

Shottenkirk Honda of Cartersville responded

Thank you, Karen! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

October 16, 2024

Dealership Rating
Employee Rating

Fast service, and very professional, I recommend them, it is easy to deal with them More

by JUANCREYES83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

Shottenkirk Honda of Cartersville responded

Thanks, Juan, for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

October 10, 2024

Dealership Rating
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Jordan was very helpful, she was kind and considerate of what needed to be done. More

by CWHEATLEY1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters

Oct 11, 2024

Shottenkirk Honda of Cartersville responded

Thank you for this feedback. It's great to see that Jordan was very helpful. We truly appreciate your business.

October 04, 2024

Dealership Rating
Employee Rating

Terry was very courteous and extremely aware of my limited time. He made sure to keep me informed every step of the way and got me in and out in no time when I dropped my car off and when I picked it More

by SHANNAWILSON0013
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone, Michael Welch, Terry Ford , Justin Delong

Oct 04, 2024

Shottenkirk Honda of Cartersville responded

We are very happy to hear that Terry provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 29, 2024

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I arrived for my first oil change, this was a great experience. I was waiting for my car to be finished. Was not a very much weight at all. I forgot to tell them that I needed a tire rotation, but they More

by DMURPHY62462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

September 27, 2024

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Shottenkirk Honda is my go to for all my service needs, the management and staff are the best in the business and the only ones i trust with my Honda. More

by GREG
Service Price Transparency
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Recommend Dealer
Yes
Sep 27, 2024

Shottenkirk Honda of Cartersville responded

Thank you, Greg, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 27, 2024

Dealership Rating
Employee Rating

Shottenkirk has always treated us like family. They are The only dealership we will buy from More

by karenrigdon
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 27, 2024

Shottenkirk Honda of Cartersville responded

Thank you so much, Karen, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

September 10, 2024

Dealership Rating
Employee Rating

Didn’t do anything as requested. Pay $7k for a worthless warranty. Complete waste of money More

by KATELYNPAVLOVSKY2018
Service Price Transparency
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Recommend Dealer
No
Sep 14, 2024

Shottenkirk Honda of Cartersville responded

Thank you for bringing this to our attention, Katelyn, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 01, 2024

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Employee Rating

The service department consistently goes above and beyond, exceeding expectations with exceptional dedication and commitment More

by JZ21
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Everette Hall, Jordan Waters , Ginger Chapman

Sep 03, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 30, 2024

Dealership Rating
Employee Rating

Richard and Tyler are the best. The customer comes first always. All the employees treat us like we are the only customers that matter. More

by RLMHANK
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 30, 2024

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad Richard and Tyler were able to help, and we hope to see you again!

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