John Howard
John Howard at Rizza Cadillac Buick GMC
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John Howard | Page 64

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.8
639 Reviews
4.8

639 Reviews

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639 Reviews of John Howard

January 10, 2020

Dealership Rating
Employee Rating

We experience courtesy and professional service every time we visit. We purchased our replacement Enclave from Rizza because of our consistently outstanding service provided by John Howard. He referred u More

by JOHNFURCON
Recommend Dealer
Yes

Other Employees Tagged: Jay Bakr, Bert Dutcher , Marty “Coach” Nowak

Jan 13, 2020

Rizza Cadillac Buick GMC responded

John, we are elated to hear about your positive experience! Our team works very hard to put the needs of our customers first. We look forward to helping you again in the future! J.C Rocha- Business Development Manager- jrocha@rizza.com

January 03, 2020

Dealership Rating
Employee Rating

Car service I really appreciate John because he is so kind and Courteous, that is the reasons why I come to that car place. Thank You so much More

by CYNTHIASMILEY_2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 07, 2020

Rizza Cadillac Buick GMC responded

Hello! It is great to hear about your recent service experience. I will certainly pass on your feedback to John as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 28, 2019

Dealership Rating
Employee Rating

Service I went in for a scheduled oil change. The service department was very Friendly. The waiting area was clean and comfortable. John Howard was polite and More

by lmannion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 30, 2019

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 25, 2019

Dealership Rating
Employee Rating

Thank you for awesome service Thanks for all your wonderful help and taking the time to explain all the services needed to be done on my car to make the leaking fluids stop. More

by Ottlaw15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 30, 2019

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 14, 2019

Dealership Rating
Employee Rating

Excellent Amazing customer service provided by John and his service team. I will be making my regular routine maintenance visits here. It's close to home More

by Bzk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 16, 2019

Rizza Cadillac Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with John and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! J.C Rocha- Business Development Manager- jrocha@rizza.com

December 14, 2019

Dealership Rating
Employee Rating

Car issue was not understood by the service staff. A simple conversation would have fixed this issue and would not have waisted my time. Service staff need to pay attention what customer is saying. More

by Jurgita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Barakat, John O'Connell

Dec 16, 2019

Rizza Cadillac Buick GMC responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. J.C Rocha- Business Development Manager- jrocha@rizza.com

December 07, 2019

Dealership Rating
Employee Rating

Satisfied Customer John Howard makes all of our visits very easy and he is always pleasant and courteous. We would recommend him to our friends. The waiting room is alwa More

by bevstoy241
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 08, 2019

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 30, 2019

Dealership Rating
Employee Rating

Service I have been going to Rizza for service the last four years and Danielle was always knowable about her job in every way.big up to you. More

by annieb23901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem , Steve Barakat, Danielle O'Connor

Dec 02, 2019

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to Danielle! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 26, 2019

Dealership Rating
Employee Rating

Quick service ! I scheduled and oil change online, I was able to come in in 48 hours and was out in less than an hour. Staff was so nice and welcoming. More

by Mcamalieri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 27, 2019

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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