John Howard
John Howard at Rizza Cadillac Buick GMC

John Howard | Page 64

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.2
644 Reviews
4.2

644 Reviews

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644 Reviews of John Howard

January 23, 2020

Dealership Rating
Employee Rating

Very Good I have always had very good customer service with Rizza Cadillac and the service department. They are professional and friendly, listened to our needs More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Clark , Danielle O'Connor

Jan 28, 2020

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. J.C Rocha- Business Development Manager- jrocha@rizza.com

January 23, 2020

Dealership Rating
Employee Rating

Wonderful service! Rizza Service Department is wonderful. They are professional, cordial, friendly. They always take good care of us and I wouldn't trust servicing ou More

by GEOJANZACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2020

Rizza Cadillac Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. J.C Rocha- Business Development Manager- jrocha@rizza.com

January 22, 2020

Dealership Rating
Employee Rating

Friendly Service was performed in a friendly and timely manner. Everything was explained clearly and performed as agreed. I will definitely use this dealership More

by NORBERTPTYRUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2020

Rizza Cadillac Buick GMC responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. J.C Rocha- Business Development Manager- jrocha@rizza.com

January 19, 2020

Dealership Rating
Employee Rating

John Howard (Service) always takes good care of me when I bring in my 2017 Encore Sport Touring. I love the service car that will take you to a nearby mall or restaurant. The wash at the end of service is an More

by L.SAMPSON
Recommend Dealer
Yes

Other Employees Tagged: Joe Volturo , Jason Barclay

Jan 21, 2020

Rizza Cadillac Buick GMC responded

Thanks for your outstanding review! I'm very happy to hear that John Howard was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 15, 2020

Dealership Rating
Employee Rating

Great service, John is very knowledgeable and very personable. Answered my questions and explained what was done to my car. Waiting room clean and coffee was hot. More

by rkriz
Recommend Dealer
Yes
Jan 21, 2020

Rizza Cadillac Buick GMC responded

Thanks for your awesome review! We're very happy to hear that John was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 10, 2020

Dealership Rating
Employee Rating

We experience courtesy and professional service every time we visit. We purchased our replacement Enclave from Rizza because of our consistently outstanding service provided by John Howard. He referred u More

by JOHNFURCON
Recommend Dealer
Yes

Other Employees Tagged: Jay Bakr, Bert Dutcher , Marty “Coach” Nowak

Jan 13, 2020

Rizza Cadillac Buick GMC responded

John, we are elated to hear about your positive experience! Our team works very hard to put the needs of our customers first. We look forward to helping you again in the future! J.C Rocha- Business Development Manager- jrocha@rizza.com

January 03, 2020

Dealership Rating
Employee Rating

Car service I really appreciate John because he is so kind and Courteous, that is the reasons why I come to that car place. Thank You so much More

by CYNTHIASMILEY_2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2020

Rizza Cadillac Buick GMC responded

Hello! It is great to hear about your recent service experience. I will certainly pass on your feedback to John as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 28, 2019

Dealership Rating
Employee Rating

Service I went in for a scheduled oil change. The service department was very Friendly. The waiting area was clean and comfortable. John Howard was polite and More

by lmannion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2019

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 25, 2019

Dealership Rating
Employee Rating

Thank you for awesome service Thanks for all your wonderful help and taking the time to explain all the services needed to be done on my car to make the leaking fluids stop. More

by Ottlaw15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2019

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 14, 2019

Dealership Rating
Employee Rating

Car issue was not understood by the service staff. A simple conversation would have fixed this issue and would not have waisted my time. Service staff need to pay attention what customer is saying. More

by Jurgita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Barakat, John O'Connell

Dec 16, 2019

Rizza Cadillac Buick GMC responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. J.C Rocha- Business Development Manager- jrocha@rizza.com

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