John Howard
John Howard at Rizza Cadillac Buick GMC

John Howard | Page 46

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.2
644 Reviews
4.2

644 Reviews

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644 Reviews of John Howard

March 19, 2021

Dealership Rating
Employee Rating

My passenger side door lock froze up & the door wouldn’t open, so to my understanding they had to remove the door panel to repair the door. Ok fine no problem, but in the process of removing the panel it wa More

by STSNP29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Becky Aboswielem

Mar 22, 2021

Rizza Cadillac Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

March 18, 2021

Dealership Rating
Employee Rating

Good place for oil change . They never resolved my check engine light after numerous times in a repair shop . I might be looking for a different place to finally fix the check engine problem that I have for More

by PIOTRNITON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2021

Rizza Cadillac Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 18, 2021

Dealership Rating
Employee Rating

Great service John is the best. Came in he knew I had a lot of work put me in a beautiful loaner for the weekend. More

by jaluvta02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2021

Rizza Cadillac Buick GMC responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

March 17, 2021

Dealership Rating
Employee Rating

I brought my car in today because of rust on the 2 doors. The other 2 doors looked good. They insist it is not rust but I will get other opinions More

by WEBBERDENISE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Danielle

Mar 19, 2021

Rizza Cadillac Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 14, 2021

Dealership Rating
Employee Rating

Service people are friendly and efficient. I like that they will set me up with a courtesy car. Everyone for the most part seems honest and knowledgeable. Especially John Howard! More

by jfiffles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gail

Mar 16, 2021

Rizza Cadillac Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 13, 2021

Dealership Rating
Employee Rating

I went in for an oil change and I was late for my appointment. The gentleman at the counter told me it was ok and they even washed my car. Thank you More

by AYSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial

Mar 16, 2021

Rizza Cadillac Buick GMC responded

Thank you for the five-star rating, AYSE! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

March 13, 2021

Dealership Rating
Employee Rating

Great service, clean environment and friendly staff. Last minute I had to bring my too little girls with me, they had a child table with crayons and coloring pages. More

by Customer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2021

Rizza Cadillac Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 12, 2021

Dealership Rating
Employee Rating

Very friendly staff and service. Explained problem with cooling system and what would be required to fix it. Also appreciated the ride home when I was told it would be left overnight. More

by joela312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2021

Rizza Cadillac Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 12, 2021

Dealership Rating
Employee Rating

Came there for an oil change and everything went very well. Service was quick and everyone was friendly. I didn’t have to wait very long. More

by Jello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Tom Wentz

Mar 16, 2021

Rizza Cadillac Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 11, 2021

Dealership Rating
Employee Rating

Everything is great thank you really helpful always always great service and Keeps my truck in great condition never have I ever left not satisfied More

by Mary Alvarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial

Mar 15, 2021

Rizza Cadillac Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

Mar 15, 2021

Rizza Cadillac Buick GMC responded

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