John Keenan | Page 3

I’ve been working with the amazing team at Otto’s for the past 5 years and they are fantastic in every regard- from Service, to Financial, to Sales. I love how you can book service online and reserve a loan past 5 years and they are fantastic in every regard- from Service, to Financial, to Sales. I love how you can book service online and reserve a loaner if needed. They video the work they do and send updates so you can make the best decision possible. They also never try and upsell you for no reason. The sales team actually works as a team- it’s refreshing. My sales rep, Pete, was unavailable on a day I took my car in for service. Another rep, Michael, jumped in and helped me design and order my new car for Pete. I continue to do business with them for all of these reasons. More

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I searched the country for a Mini spec’d to my requirements. Upon finding it at Otto’s, Michael went above and beyond to make the transaction as smooth as possible. Michael’s superlative customer requirements. Upon finding it at Otto’s, Michael went above and beyond to make the transaction as smooth as possible. Michael’s superlative customer service from start to finish is why I will be purchasing my future vehicles through him. More

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Michael was great! The entire transaction went smoothly and it was a pleasure dealing with Otto's. We have a mini dealer right in our neighborhood, but choose to go t The entire transaction went smoothly and it was a pleasure dealing with Otto's. We have a mini dealer right in our neighborhood, but choose to go to Otto's, this is the second mini we purchased there. Thanks for everything Michael! (especially your patience with us baby boomers and the new technology:). Love my new Mini!! More

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Pete keeps making dreams come true at Otto’s. He set me up in the perfect car with a QUICK process. He set me up in the perfect car with a QUICK process. More

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Pete has been great to work with on this vehicles as well as the previous six Minis. Always attentive, available and great knowledge. as the previous six Minis. Always attentive, available and great knowledge. More

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Michael and Otto's were available to answer any questions I had and responded quickly to any concerns. The good news is, I did not have many concerns. I had and responded quickly to any concerns. The good news is, I did not have many concerns. More

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I had a great experience with Otto’s and with Michael Dixon. Michael was professional, courteous, knowledgeable, and clearly knew the business. There were no games or overt sales tactics, Michael and the Dixon. Michael was professional, courteous, knowledgeable, and clearly knew the business. There were no games or overt sales tactics, Michael and the finance manager were both straightforward and polite. More

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From the outset Michael and Ottos made the sale stress-free and easy. Extraordinary competent and personable, Michael and the entire staff were a pleasure to work with. I cannot recommend them enou stress-free and easy. Extraordinary competent and personable, Michael and the entire staff were a pleasure to work with. I cannot recommend them enough? And I look forward to doing business with them again some day!! More

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Dealerships was extremely clean, well organized, easy to find and had great selection of new and pre-owned vehicles. find and had great selection of new and pre-owned vehicles. More

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I recently accompanied my son on a visit to Otto’s Mini where he ultimately purchased a used Mini Cooper. Michael Dixon was the sales guide who assisted us with the buying process. Michael made the process where he ultimately purchased a used Mini Cooper. Michael Dixon was the sales guide who assisted us with the buying process. Michael made the process exceptionally easy and our entire experience was really quite easy and pleasant. Michael was extremely accommodating and I feel as though we got an above average deal on the sales price of the vehicle my son purchase as well as the value of his trade. Michael made sure the service team corrected a very minor glitch with the door handle mechanism that he noticed and generally treated my son with respect and courtesy. I would recommend Michael, and Otto’s Mini / BMW to any friends or family who are in the market for a new or used vehicle. More

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