John Kim | Page 12

Quite satisfied with Jeremy and John. They were knowledgeable, conscious of our time. I would highly recommend both to my friends and associates. This is our fourth lease with Jim Falk Lexus. We ha knowledgeable, conscious of our time. I would highly recommend both to my friends and associates. This is our fourth lease with Jim Falk Lexus. We have yet to be disappointed. More

by 1942PANCH Verified Customer Verified Customer

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Had a great experience, from start to finish. I recommend working with Lou, he's an incredible asset to the Lexus. It was a smooth journey and the entire team made me feel comfortable. working with Lou, he's an incredible asset to the Lexus. It was a smooth journey and the entire team made me feel comfortable. More

by KRICH310 Verified Customer Verified Customer

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AZ is a pleasure to work with. Not only did we negotiate everything in a timely manner, she made sure that the car and paperwork was ready when I got there making the experience fast and easy. Thank you AZ! everything in a timely manner, she made sure that the car and paperwork was ready when I got there making the experience fast and easy. Thank you AZ!!!! More

by aldomagliozzi Verified Customer Verified Customer

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Classic Bait And Switch : you have been warned ! John Kim, the Manager has a very bad attitude. Stay away from this dealer. Look for the negative review you’ll find out. Kim, the Manager has a very bad attitude. Stay away from this dealer. Look for the negative review you’ll find out. More

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The manager’s attitude was very bad. He was inpatient in explaining everything. In addition, he was not clear on the calculation of OTD price of the car. Not professional at all. explaining everything. In addition, he was not clear on the calculation of OTD price of the car. Not professional at all. More

by Ky Verified Customer Verified Customer

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Was very nice and efficient to work with Catherine on my deal. Car was sent clean and well to Mt home address, thank you guys deal. Car was sent clean and well to Mt home address, thank you guys More

by ORIBOTZER Verified Customer Verified Customer

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I love love love my new car!! Brandon was very kind and helpful, John was informative and very kind as well! Would recommend this place to anybody!! helpful, John was informative and very kind as well! Would recommend this place to anybody!! More

by AAHAYES123 Verified Customer Verified Customer

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If the dealer was good as the car I would be happy I feel that I was treated not very nicely I feel that John Kim has a terrible attitude toward his customers and I would not recommend you ever that I was treated not very nicely I feel that John Kim has a terrible attitude toward his customers and I would not recommend you ever More

by CHUKFF Verified Customer Verified Customer

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Our sales person, Andria, and Sales Manager, Nora, really went out of their way to locate for us the specific interior color with the tow package of the luxury model car we wanted. Andria even came in twice went out of their way to locate for us the specific interior color with the tow package of the luxury model car we wanted. Andria even came in twice on her days off to assist. The process time until we actually got the car took longer than expected, but Andria and Nora did everything they could to make it happen and we eventually had our beautiful car delivered to our home personally by Andria. More

by LISABSHER Verified Customer Verified Customer

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I had a very difficult situation with my current Lexus being totaled at no fault of my own. I explained the situation to Jimmy Yac and told him how critical it was I got a new car right away. However, I w being totaled at no fault of my own. I explained the situation to Jimmy Yac and told him how critical it was I got a new car right away. However, I wasn’t sure what to do because I didn’t know if I could get a new car with a currently open loan on a totaled car. Jimmy Yac and John Kim took care of everything. They busted through the red tape and did amazing favors for me I never thought could be done. I couldn’t be more pleased with my vehicle and the dealership! In terms of the actual deal, the one thing that bothers me is that I responded to an add saying $3999 down for a specific payment each month. I got to the dealership, said yes to the vehicle, and was then told the price I came in for could not be honored because the vehicle I chose was a higher MSRP than allowed for that deal than what was stated in the fine print. They didn’t have any other of these models available, and I was in a hurry. So in order to get the payment I wanted, I had to put down several thousand dollars more. I wish I’d have known that ahead of time. Outside of that, this would be the only place I would ever shop for a new Lexus. More

by jcgides Verified Customer Verified Customer

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