John Kim
John Kim at Jim Falk Lexus of Beverly Hills

John Kim | Page 11

Sales Manager

Jim Falk Lexus of Beverly Hills

9230 Wilshire Blvd
Beverly Hills, CA 90212

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4.6
171 Reviews
4.6

171 Reviews

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171 Reviews of John Kim

August 06, 2021

Dealership Rating

Becky ⭐️⭐️⭐️⭐️⭐️Bu the car,the windows has damages,defective And I would like to check the price,monthly payment of car,as it has defects Thank you More

by ZARA_ZARA_777777
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Becky

July 18, 2021

Dealership Rating
Employee Rating

I came there with a problem with my one week old car, they were rude and the manager adked me if i want faster service visit another Lexus dealer!!!! More

by AFSANEH117
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 30, 2021

Jim Falk Lexus of Beverly Hills responded

I'm sorry to hear our team didn't leave a better impression on you, and I can assure you that is never our intent. I would love to see if there's anything I can do to assist you with your vehicle and make this right. Would you please give me a call, when time permits? I will look for your contact details, as well. Best, John Kim - General Sales Manager - (310) 274-5200

July 07, 2021

Dealership Rating
Employee Rating

The salesman and the general manager were great. However there was another manager I dealt with when I first went there who is extremely rude and condescending even though this was my third car I was gettin More

by SPOURRABBANI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Shin, Lou

Aug 27, 2021

Jim Falk Lexus of Beverly Hills responded

This review is concerning to read, as our number one goal is to offer a comfortable and pleasant vehicle-buying experience. We hope it all worked out when you came to see us a second time. We do apologize for how your first experience was.

June 30, 2021

Dealership Rating
Employee Rating

This dealership is very professional, clean and the process was very smooth and I had zero issues. More

by LINWITHUS2321
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexander Hamor

Jun 30, 2021

Jim Falk Lexus of Beverly Hills responded

Thank you for the excellent feedback! We're glad we were able to make your visit so smooth and seamless, and we appreciate you trusting the Jim Falk Lexus of Beverly Hills team with your business! Drive safe and come back again soon!

June 26, 2021

Dealership Rating

They have Great customer service. Everyone was friendly. Thanks for the new car More

by PAMCHALAZODI350
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Martin Seo

Jun 28, 2021

Jim Falk Lexus of Beverly Hills responded

We appreciate your business and your kind review. Thank you from all of us at Jim Falk Lexus of Beverly Hills and safe travels in your new car!

June 22, 2021

Dealership Rating
Employee Rating

Misha was very friendly, knowledgeable and helpful. John was very accommodating and worked with our budget. George in financing was very nice. The whole experience was great. More

by ISELA7878
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Misha Abramovitch, George Armani

Jun 22, 2021

Jim Falk Lexus of Beverly Hills responded

Thank you for the great review! We are thrilled to hear that Misha, John, and George went above and beyond to assist with your purchase. Drive safely in your new vehicle, and enjoy it! We hope to work with you again at Jim Falk Lexus of Beverly Hills!

June 17, 2021

Dealership Rating
Employee Rating

This is my 2nd car purchase at Jim Falk Lexus and both experiences were handled exceptionally well. They make your car buying experience pleasant. You can see how much they care at Jim Falk Lexus. I woul More

by JCHU398
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddy Chavarria, Josh Kim, Angel Vasquez , Jimmy Yac

Jun 17, 2021

Jim Falk Lexus of Beverly Hills responded

Thank you for the outstanding review and for trusting the Jim Falk Lexus of Beverly Hills team to help you find the perfect vehicle! We're deeply grateful for your repeat business and hope the newest ride serves you well. Safe travels and come back again soon!

Jun 17, 2021

JCHU398 responded

This is my post

May 07, 2021

Dealership Rating
Employee Rating

Brandon was very helpful and very professional and courteous. The whole experience was very good and mostly painless. From initial contact to car pickup went pretty smooth . More

by MATTV_7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon

May 07, 2021

Jim Falk Lexus of Beverly Hills responded

Thank you for the great review, Matt! We strive to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your time working with Brandon and the Jim Falk Lexus of Beverly Hills team. Drive safely, and we hope to see you again down the road!

May 04, 2021

Dealership Rating
Employee Rating

Quite satisfied with Jeremy and John. They were knowledgeable, conscious of our time. I would highly recommend both to my friends and associates. This is our fourth lease with Jim Falk Lexus. We ha More

by 1942PANCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Pullens

May 05, 2021

Jim Falk Lexus of Beverly Hills responded

Thank you for taking the time to review us and shout out Jeremy and John! Hearing that they went the extra mile to assist with your purchase made our day. Drive safely in your new vehicle, and enjoy it! We hope to see you again at Jim Falk Lexus of Beverly Hills!

April 28, 2021

Dealership Rating
Employee Rating

Had a great experience, from start to finish. I recommend working with Lou, he's an incredible asset to the Lexus. It was a smooth journey and the entire team made me feel comfortable. More

by KRICH310
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: A A

Apr 28, 2021

Jim Falk Lexus of Beverly Hills responded

At Jim Falk Lexus of Beverly Hills we strive to make the car-buying process simple and it's wonderful to hear that Lou made this true for you. Thank you for trusting us with this purchase! We wish you many safe miles in your new vehicle.

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