John Kraiza
John Kraiza at Glen Toyota

John Kraiza | Page 6

Sales Manager

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

Contact Me
not yet
rated
139 Reviews

John has been selling cars at Glen Motors for 29 years and has been selling in Bergen county well over 30 years. John is available by phone at anytime, please don't hesitate to call on him. John is a true pro.

Dealership Experience

31 yrs, 7 mos

not yet
rated

139 Reviews

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139 Reviews of John Kraiza

November 19, 2020

Dealership Rating
Employee Rating

The sales person was completely dishonest and shady. Tom S. sits next to the door lied about everything. We had to get Toyota involved to resolve the malpractice. More

by abc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michael Finn, Tom Distefano

October 29, 2020

Dealership Rating
Employee Rating

Gave Glen Toyota service 5 stars only because there is no 6 star option. I’ve purchased number of new cars at Glen and continue to s service there exclusively. Their intent to please is 6 Star level!!! Spe More

by Mytoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 15, 2020

Dealership Rating
Employee Rating

If you do not mind being lied to and treated like garbage I guess ok but I think Glen Toyota sucks when you order something from parts they give you one half and it was no good and service on a paid plain t More

by ABRAEN1700
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Joe Esposito, Jason Forkins, Bruce Rosales, Paul Cimillo, William Hughes , Jeff Braunstein, Ryan Christensen, Richard Jennings, Nick Lahr

Sep 15, 2020

Glen Toyota responded

Thanks for your feedback. I'm not sure if I can pull your information based on the username here. I am sure that there is no way that all 10 of the checked off employees were involved this transaction. In some cases they are in different departments. I understand you had a negative experience with the dealership and we would like to work to correct that., but even if we can not, I would appreciate it if you removed the tags for the mentioned employees so they are not impacted. When an employee is tagged in a negative review or reviews for situations they were not involved in it has a major impact on their ability to build trust with new customers, even when they move on to other dealerships or other careers. You can simply reply to this message to acknowledge the change, you can log into your DealerRater account and make the edit yourself, or you can contact DealerRater directly with the request by emailing help@dealerrater.com. Thanks for your time. Rob D GM

August 01, 2020

Dealership Rating
Employee Rating

A great dealership for people of all tastes and all backgrounds. My son got a car of his choice, within parameters of course. We were treated like royalty. More

by MKURIK
Recommend Dealer
Yes

Other Employees Tagged: Bob Baran, William Hughes , Neil Dimaso, John Doyle, Jayson Mota-Herrera

July 31, 2020

Dealership Rating
Employee Rating

The only thing they said about 3or 4 hours is going to work but it takes one day next day they called I wish they called me let me know what’s on more communication is ready or not . More

by pbourdier22
Recommend Dealer
No

Other Employees Tagged: Joe Esposito, Jason Forkins, Bruce Rosales, Paul Cimillo , Jeff Braunstein, Nick Lahr, None

Jul 31, 2020

Glen Toyota responded

Our records show that Jeff Braunstein, Paul Cimillo, Joe Esposito, Jason Forkins, John Kraiza , Nick Lahr and Bruce Rosales were not involved in this transaction. In some cases they are in different departments. I understand you had a negative experience with the dealership and we would like to work to correct that., but even if we can not, I would appreciate it if you removed the tags for the mentioned employees so they are not impacted. When an employee is tagged in a negative review or reviews for situations they were not involved in it has a major impact on their ability to build trust with new customers, even when they move on to other dealerships or other careers. You can simply reply to this message to acknowledge the change, you can log into your DealerRater account and make the edit yourself, or you can contact DealerRater directly with the request by emailing help@dealerrater.com. Thanks for your time. Rob D GM

July 26, 2020

Dealership Rating
Employee Rating

Best car buying experience I’ve had in a while. Both the sales and service teams were extremely kind, patient, and attentive throughout and also following the car buying process. Excellent service! More

by Catherine B
Recommend Dealer
Yes

Other Employees Tagged: Bob Baran , John Doyle, Nick Lahr

Jul 29, 2020

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

July 22, 2020

Dealership Rating
Employee Rating

Wonderful Service - New Car! It was such a wonderful place to go and have great help getting set up for a new car. Neil is the best and was awesome with all of his help. The car More

by CINDYLINDEBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Finn , Neil Dimaso

Jul 29, 2020

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

July 18, 2020

Dealership Rating
Employee Rating

Great job— keep up the great work -always bring my sons escape there for service. Free wash and car is always repaired and back the same day More

by jsb7140
Recommend Dealer
Yes
Jul 21, 2020

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

June 27, 2020

Dealership Rating
Employee Rating

John Doyle was very helpful explaining our options and understanding our needs. We felt very comfortable during the entire process and never felt pressured to make a decision before we were ready. More

by HOOSIERKLM
Recommend Dealer
Yes

Other Employees Tagged: Bob Baran , John Doyle

Jul 04, 2020

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Stay safe! Rob D GM

June 17, 2020

Dealership Rating
Employee Rating

The staff is alyays friendly and helpful. I brought my car in for a recall and was taken right on time. William Hughes checked me in and, as promised, called when the car was ready for pickup. More

by Dick Engelhardt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Distefano, William Hughes , Nicole Willis

Jul 04, 2020

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Stay safe! Thanks Rob D GM

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