John Krueger

Quick, friendly service, free pick up and return, good communication and follow through - thank you! communication and follow through - thank you! More

by sarahmullaney5280 Verified Customer Verified Customer

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You guys did awesome! ! It was fast and you guys made it super easy to make it happen. ! It was fast and you guys made it super easy to make it happen. More

by Dessire Verified Customer Verified Customer

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Came in for an oil change and found out that tech did not put cap on all the way. Found this out after we drove an hour away and it began to smell. I then called the next day and they offered to pick it up a put cap on all the way. Found this out after we drove an hour away and it began to smell. I then called the next day and they offered to pick it up at work but went to my house instead. I then did not hear for them until I contacted them and got passed around from service advisor to service advisor. I had to keep calling and checking no one called me to keep me updated. I have been a costumer of lake ford for 5-7 years. This really doesn’t seem like the lake ford I know and I am really disappointed. More

by bailey_wolff Verified Customer Verified Customer

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Excellent above average service. Fantastic shuttle driver. Very good work . Very pleased. Will pass along word of mouth. Fantastic shuttle driver. Very good work . Very pleased. Will pass along word of mouth. More

by normanklobuchar Verified Customer Verified Customer

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Had a awkward experience over a quote. It is over time to move on. Thank you It is over time to move on. Thank you More

by T.winters Verified Customer Verified Customer

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Respectful and just very helpful i love the treatment we receive from all the workers receive from all the workers More

by blancarios232 Verified Customer Verified Customer

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Service was smooth and fast with the skill and help of the techs and employees. Took about 15-25 minutes. the techs and employees. Took about 15-25 minutes. More

by Cungcem Verified Customer Verified Customer

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Best customer service/dealership in town. Fixed the vehicle when promised and clearly informed me about future items that are not needed to be fixed now but maybe on the next visit. Fixed the vehicle when promised and clearly informed me about future items that are not needed to be fixed now but maybe on the next visit. More

by wjd442008 Verified Customer Verified Customer

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We have been using lake Ford to service or vehicles. For a while now they have been doing an outstanding job.I just want to say thank you For a while now they have been doing an outstanding job.I just want to say thank you More

by T.winters Verified Customer Verified Customer

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I can honestly say that I've never had a bad experience getting service done at a Ford dealership up until now. This must be the dealership that Ford sends their trainees to. I guarantee you will leave wit getting service done at a Ford dealership up until now. This must be the dealership that Ford sends their trainees to. I guarantee you will leave with more problems than you had before. And then they will have the audacity to ask you to bring it back in so they can run more tests. The commission breath is real. Avoid this place if you care about your car. More

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