164 Reviews
Write a Review164 Reviews of John Lakes
January 06, 2024
Had a good experience getting my car service at Honda of of the avenues. Will be back. of the avenues. Will be back. More
Other Employees Tagged: Bobby Howard, Kent Alexander, Crista Poynor
January 06, 2024
Bobby Howard promised my car by 5pm and then he left without telling me so I had to find out who was in charge of my car. Af 5pm I finally located the person that was put in charge of my car and they sa without telling me so I had to find out who was in charge of my car. Af 5pm I finally located the person that was put in charge of my car and they said it was not ready and would be another 35 minutes. My had been towed to the dealership the day before and arrived around 2:30. After I sat there for about 2 hours Bobby told me they had not looked at my car and if they did they wouldn’t have time to fix it. I had to rent a car to get home. I think over a day and a half is way too long to repair a starter on a car. More
Other Employees Tagged: Bobby Howard, Crista Poynor
January 05, 2024
The sale associate Brian as amazing. He explains everything perfectly, is kind and social, prompt on getting back to me when my car is ready or any changes are being made. He explains everything perfectly, is kind and social, prompt on getting back to me when my car is ready or any changes are being made. More
Other Employees Tagged: Bobby Howard, Crista Poynor
January 02, 2024
Great service. Paula was kind and helpfull, always on time. I am thankfull for this team. Paula was kind and helpfull, always on time. I am thankfull for this team. More
Other Employees Tagged: Bobby Howard, Crista Poynor
January 02, 2024
Jim was awesome! !! He was very professional and provided excellent customer service. I would definitely come back. !! He was very professional and provided excellent customer service. I would definitely come back. More
Other Employees Tagged: Bobby Howard, Crista Poynor , Jim
January 02, 2024
Service is almost always exceptional. Bobby was great and kept me updated on my repairs. Bobby was great and kept me updated on my repairs. More
Other Employees Tagged: Bobby Howard, Crista Poynor
January 02, 2024
I took my car in because there was a low pressure light on. You all checked the tire and determined that nothing needed to be done even though there was a small nail in the tire. The service rep which help on. You all checked the tire and determined that nothing needed to be done even though there was a small nail in the tire. The service rep which helped was very friendly and helpful. he even walked out to my car to make sure the sensor was reset. More
Other Employees Tagged: Bobby Howard, Crista Poynor , Marcellis 5 star
December 31, 2023
Excellent customer service Knowledgeable and professional Status updates every step of the way. Highly recommended this place professional Status updates every step of the way. Highly recommended this place More
Other Employees Tagged: Bobby Howard, Crista Poynor
December 29, 2023
great work! will be back! thanks to all, this is my third time and will be back even more. maybe 4th and 5th will be back! thanks to all, this is my third time and will be back even more. maybe 4th and 5th More
Other Employees Tagged: Bobby Howard, Crista Poynor
December 26, 2023
We've bought (2) vehicles here. Starting with our Pilot in 2013...(which we still have) and our CRV in 2021. Both vehicles were bought from Derrick Gayle. He is outstanding!!! Starting with our Pilot in 2013...(which we still have) and our CRV in 2021. Both vehicles were bought from Derrick Gayle. He is outstanding!!! More
Other Employees Tagged: Derrick Gayle, Cyrus Kanyuira