John Lakes
John Lakes at Honda of the Avenues
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John Lakes | Page 3

Lot Porter

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.7
164 Reviews
4.7

164 Reviews

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164 Reviews of John Lakes

January 06, 2024

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Had a good experience getting my car service at Honda of of the avenues. Will be back. More

by retrofuturistic1
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Recommend Dealer
Yes

January 06, 2024

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Bobby Howard promised my car by 5pm and then he left without telling me so I had to find out who was in charge of my car. Af 5pm I finally located the person that was put in charge of my car and they sa More

by KATHYC5
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Recommend Dealer
No

Other Employees Tagged: Bobby Howard, Crista Poynor

Jan 06, 2024

Honda of the Avenues responded

Thank you for sending in your review about your experience. I'd like to apologize on behalf of Bobby as he is normally great with communication with his clients. The starter was ordered for your vehicle and arrived the next day, hence why it took a day and half. While we do try to keep parts in stock for our clients, it's hard to keep every part for all the makes and models out there. We do value your business and obviously fell short of achieving excellent. Again please except our apology for not delivering excellent service. Crista Poynor Service Director

January 05, 2024

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The sale associate Brian as amazing. He explains everything perfectly, is kind and social, prompt on getting back to me when my car is ready or any changes are being made. More

by LYNNSABATALO
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor

January 02, 2024

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Great service. Paula was kind and helpfull, always on time. I am thankfull for this team. More

by JOSEYAILIN1984
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor

January 02, 2024

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Jim was awesome! !! He was very professional and provided excellent customer service. I would definitely come back. More

by Rush
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor , Jim

January 02, 2024

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Service is almost always exceptional. Bobby was great and kept me updated on my repairs. More

by MWILLING96
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor

January 02, 2024

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I took my car in because there was a low pressure light on. You all checked the tire and determined that nothing needed to be done even though there was a small nail in the tire. The service rep which help More

by RKELLERHALLS003
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor , Marcellis 5 star

December 31, 2023

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Excellent customer service Knowledgeable and professional Status updates every step of the way. Highly recommended this place More

by LINARES.DAMARIS
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor

December 29, 2023

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great work! will be back! thanks to all, this is my third time and will be back even more. maybe 4th and 5th More

by farid.e.damir
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor

December 26, 2023

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We've bought (2) vehicles here. Starting with our Pilot in 2013...(which we still have) and our CRV in 2021. Both vehicles were bought from Derrick Gayle. He is outstanding!!! More

by AXEWHEELDER1959
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Recommend Dealer
Yes

Other Employees Tagged: Derrick Gayle, Cyrus Kanyuira

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