John Lakes
John Lakes at Honda of the Avenues

John Lakes | Page 3

Lot Porter

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

4.9
170 Reviews
4.9

170 Reviews

Write a Review

170 Reviews of John Lakes

January 13, 2024

Dealership Rating
Employee Rating

Great service and a fair price. Done in a timely manner. Always have gotten exceptional service here More

by NSOBH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

Oct 02, 2025

Honda of the Avenues responded

Thank you for your continued trust! We’re glad you consistently have a great experience with us.

January 12, 2024

Dealership Rating
Employee Rating

Fast, great service! Staff was very nice and helpful.. Nice that staff stayed in touch to let me know what was happening with my vehicle. More

by DENISELADYGATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor

Oct 02, 2025

Honda of the Avenues responded

Thank you for your review! We’re glad our team provided fast, helpful service and kept you updated throughout the process.

January 09, 2024

Dealership Rating
Employee Rating

Great service team that took great care of my vehicle and me during my recent visit. More

by spmassare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor

Oct 02, 2025

Honda of the Avenues responded

Thank you for your review! We’re glad our service team took great care of you and your vehicle.

January 08, 2024

Dealership Rating
Employee Rating

Good costume service and excellent people that make the difference for customers bullying and decision More

by bisonodamian09damian09
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Linda Ganser , Evan Dunaway, Clay Fenwick, Marshall Gerald, Scott Williams

Oct 02, 2025

Honda of the Avenues responded

Thank you for your review! We’re glad our team could provide excellent service and make a positive difference in your experience.

January 07, 2024

Dealership Rating
Employee Rating

All was good. Took a little longer than expected but no problem. The service rep was real busy. More

by JHDAVIS19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor

Oct 02, 2025

Honda of the Avenues responded

Thank you for your patience and understanding! We’re glad everything went well and appreciate your kind words about our team.

January 07, 2024

Dealership Rating
Employee Rating

They are people of and stand by their word! Prays Father! Amen 🙏 hallelujah Go ahead…say His name. It’s okt More

by RCKCARRIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor

Oct 02, 2025

Honda of the Avenues responded

Thank you for your heartfelt words! We truly appreciate your trust and are grateful for the opportunity to serve you.

January 06, 2024

Dealership Rating
Employee Rating

Had a good experience getting my car service at Honda of of the avenues. Will be back. More

by retrofuturistic1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re glad you had a good experience and look forward to seeing you again.

January 06, 2024

Dealership Rating
Employee Rating

Bobby Howard promised my car by 5pm and then he left without telling me so I had to find out who was in charge of my car. Af 5pm I finally located the person that was put in charge of my car and they sa More

by KATHYC5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Howard, Crista Poynor

Jan 06, 2024

Honda of the Avenues responded

Thank you for sending in your review about your experience. I'd like to apologize on behalf of Bobby as he is normally great with communication with his clients. The starter was ordered for your vehicle and arrived the next day, hence why it took a day and half. While we do try to keep parts in stock for our clients, it's hard to keep every part for all the makes and models out there. We do value your business and obviously fell short of achieving excellent. Again please except our apology for not delivering excellent service. Crista Poynor Service Director

January 05, 2024

Dealership Rating
Employee Rating

The sale associate Brian as amazing. He explains everything perfectly, is kind and social, prompt on getting back to me when my car is ready or any changes are being made. More

by LYNNSABATALO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor

Oct 02, 2025

Honda of the Avenues responded

Thank you for your review! We’re thrilled to hear Brian provided such a helpful, friendly, and timely experience. We’ll be sure to share your kind words with him!

January 02, 2024

Dealership Rating
Employee Rating

Great service. Paula was kind and helpfull, always on time. I am thankfull for this team. More

by JOSEYAILIN1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor

Oct 02, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re glad Paula and the team took great care of you. We appreciate your feedback!

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