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John Le
John Le at Norm Reeves Honda Superstore - Huntington

John Le | Page 14

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
431 Reviews
4.9

431 Reviews

Write a Review

431 Reviews of John Le

March 01, 2025

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Employee Rating

Love this store. Have purchased 8 cars here and always use their service department. Thanks! More

by Sueharris76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung

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Mar 03, 2025

Norm Reeves Honda Superstore - Huntington responded

Eight cars?! That's phenonmenal, Sue! Your loyalty is much appreciated, and we hope to partner with you on service for many more cars to come. Thanks so much!

February 27, 2025

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Employee Rating

The whole service staff are very professional and service their clients well. They explained works to be done and time of completion More

by dsui2chie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lam

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Feb 28, 2025

Norm Reeves Honda Superstore - Huntington responded

It makes us proud to know that our service staff went out of their way to help you! We're glad that you received the Honda service that you were expecting. Thanks so much, and we hope to see you in the future!

February 27, 2025

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Employee Rating

Kevin Lam was super helpful and provided excellent customer service. I am gladly taking my car back for service. More

by Derrick Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres, Edward Obando , Kevin Lam

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Feb 28, 2025

Norm Reeves Honda Superstore - Huntington responded

We can't wait to see you back at your next appointment, Derrick! Going back to your latest appointment, we're thrilled that Kevin did such a great job. When you do come in again, feel free to request Kevin. Thanks so much!

February 11, 2025

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Employee Rating

Good service and very comfortable for waiting area, I'm recommend to go for service here. Thanks for your help 🙏 More

by santoso1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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Feb 11, 2025

Norm Reeves Honda Superstore - Huntington responded

We're pleased that your service visit for your Honda went so well, and you were comfortable while waiting for your car! Thanks for the recommendation, and we're happy to serve all your friends and family. When you're ready for service once again, feel free to schedule your appointment online.

February 08, 2025

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Employee Rating

My service advisor, John Le, was very helpful and my car was serviced very quickly. I was very happy with the experience More

by Nickbogroff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 10, 2025

Norm Reeves Honda Superstore - Huntington responded

We're here to make customers like you happy, Nick! We're excited that John could be there to make sure that your Honda was in good shape again. Thanks for putting your trust in our team, and we encourage you to look at our service specials before coming in next time!

February 07, 2025

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Great customer service. However, I was told the recall would take 1/2 day. It actually took a full day and I had to call to get any updates. More

by Jane.Lemonds
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Service Time
Service Communication
Recommend Dealer
Yes
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Feb 10, 2025

Norm Reeves Honda Superstore - Huntington responded

We appreciate the feedback, Jane, on your recall repair. We will address the delays and communication with our service team to serve you better. Thank you for telling us, and we hope to provide you with a five-star experience in the future!

February 06, 2025

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Always have a great experience working with John Le when I bring my car in the be serviced. More

by Mel.Zabala
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2025

Norm Reeves Honda Superstore - Huntington responded

Your loyalty means a lot to us, and it will mean something to John, Mel! When you're ready for your next service visit, review our service specials to make the next visit even better. Thank you!

February 06, 2025

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This location is very accommodating to it's customers. They do great work and the staff is friendly. It is my preferred mechanic. More

by Veronicap_2673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Benito Torres, Ivette Rodriguez, Viviana Saenz, Tony Lagos

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Feb 07, 2025

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty, Veronica, and welcome you to return! Our goal is to make customers feel comfortable and to trust in the work that we perform. Thanks for telling us, and we're here for you when you need us!

February 03, 2025

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Employee Rating

Great experience I wish they would use my $25 coupon that day I asked, but Tony said he didn’t need it More

by mkelly3131@gmail..com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Ivette Rodriguez, Viviana Saenz, Tony Lagos, Edward Obando, Tech Tang , Nicholas Knight, Kevin Lam, Catherine Schlueter

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Feb 03, 2025

Norm Reeves Honda Superstore - Huntington responded

We're pleased that you had a good service visit for your Honda! Even though you couldn't use the coupon for this visit, we strongly encourage you to check out our service specials before you return. Thanks for your business, and we hope to see you at your next appointment!

January 25, 2025

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Employee Rating

I have had nothing but an amazing experience every time that I’ve been there. Whether it’s buying a car or getting my car serviced the staff here is amazing and i cannot recommend them enough! More

by Kvnrgt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Ivette Rodriguez

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Jan 27, 2025

Norm Reeves Honda Superstore - Huntington responded

What a sweet review! We're so flattered that every experience you've had with our dealership has been so exceptional. Thanks so much for recommending us, and we're always happy to serve our customers!

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