John Lomando
John Lomando at Dana Ford Lincoln
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John Lomando | Page 10

Service Advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.7
107 Reviews
4.7

107 Reviews

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107 Reviews of John Lomando

June 17, 2023

Dealership Rating
Employee Rating

very fast, professional and friendly service large comfortable waiting room with delicious coffee thank you More

by radekmroz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Diane Creazzo, Lori Allotta, Irma Jace , Joseph Castera , Diana Latella , Neil Barrow , Eric Iwulski, Arianna Keegan

Jun 19, 2023

Dana Ford Lincoln responded

We're so glad to hear that you had a positive experience at Dana Ford! Thank you for taking the time to leave us a great review. We appreciate your kind words and hope to see you again in the future. Have a fantastic day!

June 17, 2023

Dealership Rating
Employee Rating

I am pleased to say that the customer service did a fantastic job assisting me. More

by Rodesky Delince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2023

Dana Ford Lincoln responded

It's wonderful to hear your visit to our service center was such a success, Rodesky! Thank you for trusting Dana Ford with your car! We'll see you next time!

June 07, 2023

Dealership Rating
Employee Rating

Highly professional and courteous staff. the service shop took great care to fix any and all issues with my truck in a,rapid fashion More

by Ckyokushin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Neil Barrow

Jun 08, 2023

Dana Ford Lincoln responded

Thank you for the positive feedback about your recent visit here at Dana Ford! We take great pride in providing professional & courteous service and are glad to hear that the team did an excellent job resolving all issues with your truck. Take care and please don't hesitate to reach out if we can assist you again in the future!

June 07, 2023

Dealership Rating
Employee Rating

Highly professional and courteous staff. the service shop took great care to fix any and all issues with my truck in a,rapid fashion More

by Ckyokushin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Neil Barrow

Jun 08, 2023

Dana Ford Lincoln responded

Thank you for the positive feedback about your recent visit here at Dana Ford! We take great pride in providing professional & courteous service and are glad to hear that the team did an excellent job resolving all issues with your truck. Take care and please don't hesitate to reach out if we can assist you again in the future!

May 24, 2023

Dealership Rating
Employee Rating

This dealership does not do right by their customers they try to but I don’t feel like they are at least a F150 that had paint all over it. I bought it at night time. I didn’t see it when I bought it back th More

by my2boys.doc
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 24, 2023

Dana Ford Lincoln responded

Thank you for sharing your review. It is hard to see your negative feedback and would like the opportunity to step in and learn how our team can improve your experience. Thanks, Keith Curran - Service Director - 718-983-8700 ext 297

May 23, 2023

Dealership Rating
Employee Rating

Great service, they picked my vehicle up , took care of all the service needs and brought it back in tip top shape and sparkly clean .. that’s why I buy American! Go Lincoln .. Thanks Gang! Ralph P More

by tinknokr87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Diane Creazzo, Lori Allotta, Irma Jace , Joseph Castera , Diana Latella , Neil Barrow , Eric Iwulski, Arianna Keegan

May 25, 2023

Dana Ford Lincoln responded

Thank you for your glowing review, Ralph! We're honored that you love the brand as much as we do and look forward to seeing you next time at Dana Ford!

May 19, 2023

Dealership Rating
Employee Rating

Excellent customer service from everyone in the service department. I was in and out in a good time and my truck was fixed right the first time. More

by NeilShiesty
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 23, 2023

Dana Ford Lincoln responded

Neil, we're grateful you chose the Dana Ford service team and appreciate the time you took to share your positive experience! Our team sincerely values your business and is glad to hear you had an excellent visit. Drive safely, and thank you again for choosing Dana Ford!

May 19, 2023

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Employee Rating

I was thrilled with the service I received they were able to complete an outstanding recall More

by rbehan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Castera

May 22, 2023

Dana Ford Lincoln responded

We're glad we could help take care of this recall for you! Thank you for being a loyal Dana Ford customer!

May 12, 2023

Dealership Rating
Employee Rating

Duper outstanding convenient and super great customer service. I have and will keep recommending this facility. They know exactly what you need More

by lucerito3198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Diane Creazzo, Lori Allotta, Irma Jace , Joseph Castera , Neil Barrow , Eric Iwulski, Arianna Keegan

May 16, 2023

Dana Ford Lincoln responded

We're thrilled to hear about the convenient and outstanding customer experience you had at Dana Ford! Your recommendation means a lot to us and we're overjoyed to see that our team knew just what you needed! Thanks for choosing us, and hope to see you soon!

May 11, 2023

Dealership Rating
Employee Rating

fast east service nice clean bathroom courteous good good good fast easy service clean b More

by docusmc2656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Diane Creazzo, Lori Allotta, Irma Jace , Neil Barrow , Eric Iwulski, Arianna Keegan

May 15, 2023

Dana Ford Lincoln responded

Thank you for the positive feedback! We hope to see you again next time here at Dana Ford!

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