John Lorence
John Lorence at Manly Honda

John Lorence

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

Contact Me
4.5
61 Reviews
4.5

61 Reviews

Write a Review

61 Reviews of John Lorence

January 03, 2026

Dealership Rating
Employee Rating

Great service! I feel taken care of & well informed! I like the video Of my car ! Showing details! Letting me know, next time I will need brakes! So no surprises! More

by MARYWEISS8
Recommend Dealer
Yes

Other Employees Tagged: John Lorence

Jan 03, 2026

Manly Honda responded

Happy New Year! Thank you for choosing Manly Honda. We appreciate your business and look forward to seeing you again. Best, Your Manly Honda Team

December 27, 2025

Dealership Rating
Employee Rating

Friendly Knowledgeable Professional John and the mechanic were friendly, knowledgeable and professional. I feel secure taking my car to them. More

by ABUNGATA
Recommend Dealer
Yes

Other Employees Tagged: John Lorence

Jan 01, 2026

Manly Honda responded

Happy New Year! 🎉 Thank you for choosing Manly Honda. We appreciate you and are grateful for the opportunity to serve you. We look forward to welcoming you back soon! Best, Your Manly Honda Team

December 02, 2025

Dealership Rating
Employee Rating

The Service is Amazing , it's certainly like No other Dealership that I have encountered. More

by rosemharp75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2025

Manly Honda responded

Thank you so much for your fantastic feedback! We’re truly honored to hear that your experience with our service stood out so positively. Knowing that we provided something unlike anything else at a dealership means the world to our team. We work hard to deliver exceptional care and genuine hospitality, and comments like yours remind us why we do what we do. Thank you for choosing Manly Honda...we’re grateful for your trust and look forward to serving you again! With appreciation, Manly Honda Team!

November 07, 2025

Dealership Rating
Employee Rating

Went to have my timing belt replaced and had a few other things done based on service advisors recommendation More

by Kim O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2025

Manly Honda responded

Thank you for choosing us! We sincerely appreciate your trust and look forward to serving you with each visit. Sincerely, Your Manly Honda Team

October 30, 2025

Dealership Rating
Employee Rating

Easy in. ..no car wash...easy out John helped me get in and out, without disturbing my busy schedule. More

by CINDYJENKINS
Recommend Dealer
Yes

Other Employees Tagged: John Lorence

Nov 20, 2025

Manly Honda responded

Thank you for choosing us! We sincerely appreciate your trust and look forward to serving you with each visit. Sincerely, Your Manly Honda Team

September 15, 2025

Dealership Rating
Employee Rating

Great, smooth experience. Great staff. I've been coming to Manly Honda since 1987, they've never failed to go above and beyond. Amazing dealership. More

by April Meixsell
Recommend Dealer
Yes

Other Employees Tagged: John Lorence

September 06, 2025

Dealership Rating
Employee Rating

Great service. My AC system had a leak was repaired quickly. John helped me quickly I appreciate the great service, Have bought all my cars at Manly. More

by GIRMAIWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2025

Manly Honda responded

Thank you for being our customer and for sharing feedback! We look forward to your future visits Best, Your Manly Honda Service Team!

September 03, 2025

Dealership Rating
Employee Rating

Excellent personnel - my concerns were addressed - vehicle repaired. Re-assured each step of the way. More

by Kathydmusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2025

Manly Honda responded

Thank you for being our customer and for sharing feedback! We look forward to your future visits Best, Your Manly Honda Service Team!

August 19, 2025

Dealership Rating
Employee Rating

My experience with Manly Honda was very good! They helped me with a new key for my Honda Pilot, they also made a video showing me all of the things that where not up to par on my vehicle, much be More

by kimberley.robinson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Manly Honda responded

Hi, and thank you for being our customer and sharing your recent service visit feedback! We value you and your business and look forward to your next visit. Best, Your Manly Honda Team!

August 19, 2025

Dealership Rating
Employee Rating

They wouldn’t answer for a few days , and my car made a noise at night while driving it after being fixed I took it in and John told me to take it in when it made it again which made no sense to me and the More

by Salinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 19, 2025

Manly Honda responded

Hi Salinas, Thank you for sharing your experience with us, and we appreciate your business! I’m very sorry to hear that, after your visit, you continued to have concerns with your vehicle and felt we didn’t provide the support you needed. That is never the level of care we want for our customers. We truly value your time and trust, and I want to assure you we take your feedback seriously. If you’re open to it, I’d like to personally review what happened and work with our team to make sure your concerns are fully resolved. Please feel free to reach out to me directly at 707-535.1163 -- jrocha@manlyauto.com We appreciate the opportunity to earn back your confidence, and we’re committed to supporting you moving forward. Best regards, Jose Rocha Customer Experience Manager and Manly Honda Service Team

1
...

Dealership Inventory (204 Vehicles)

new 2026 Honda Ridgeline car, priced at $50,277
2026 Honda Ridgeline
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2026 Honda HR-V car, priced at $31,405
2026 Honda HR-V
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2026 Honda CR-V Hybrid car, priced at $40,705
2026 Honda CR-V Hybrid
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2026 Honda Civic Si car, priced at $32,645
2026 Honda Civic Si
new
Urban Gray Pearl exterior
Manual
Front-wheel Drive
new 2026 Honda Prologue car, priced at $59,850
2026 Honda Prologue
new
Snowfall Pearl exterior
Automatic
All-wheel Drive
new 2026 Honda Civic car, priced at $25,790
2026 Honda Civic
new
Solar Silver Metallic exterior
Automatic
Front-wheel Drive