John Mancini
John Mancini at Colonial Volkswagen of Medford

John Mancini | Page 25

Finance Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

4.9
294 Reviews
4.9

294 Reviews

Write a Review

Dealership Experience

6 yrs, 7 mos

Industry Experience

26 yrs, 3 mos

Languages Spoken

English English

294 Reviews of John Mancini

March 26, 2021

Dealership Rating
Employee Rating

Steve Warren was extremely helpful in my purchase. He was always available or via text or phone and reached out often. My car title took a couple weeks and they paid for a rental which was very helpful. I wo More

by MarkHCherubin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Warren

Mar 26, 2021

Colonial Volkswagen of Medford responded

Thank you so much, Mark, for choosing Colonial Volkswagen of Medford! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Cataldo General Manager kencataldo@vwmedford.com

March 23, 2021

Dealership Rating
Employee Rating

Ryan & Deivid were incredibly friendly and helpful throughout our process of finding our perfect next vehicle! We absolutely love our Tiguan and couldn't have had better help in making the best decisi More

by BryceCar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Deivid Mauricio , Ryan Hawkins

Mar 23, 2021

Colonial Volkswagen of Medford responded

Bryce, Thank you for taking the time to share your feedback with us. Ryan and Deivid work hard to make sure our guests have an exceptional experience. Congratulations on your new Tiguan! We will share your comments with our team, and we look forward to working with you again. Ken Cataldo General Manager kencataldo@vwmedford.com

February 24, 2021

Dealership Rating
Employee Rating

I loved my experience with Steve T - not only knowledgeable, friendly, & approachable but he also took the time to understand exactly what I was looking for in a new Tiguan. As a customer it is More

by Debbie S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Tkaczyk

Feb 25, 2021

Colonial Volkswagen of Medford responded

Thank you so much for your excellent review, Debbie! We are so glad that Steve had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Tiguan, and don't hesitate to reach out if you need anything else. Ken Cataldo General Manager kencataldo@vwmedford.com

February 24, 2021

Dealership Rating
Employee Rating

The Colonial dealership is very user friendly! Staff is very cordial, showroom is spacious and easy to view cars. My salesperson, Greg Cohen, was outstanding. He listens to what you are looking for, prov More

by sj2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Cohen , Ryan Hawkins

Feb 24, 2021

Colonial Volkswagen of Medford responded

Thank you so much for your wonderful review! Greg and our team are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com

February 23, 2021

Dealership Rating
Employee Rating

I have nothing but good things to say about Colonial VW of Medford.I am glad that when I need help with my GTI I can count on them. Rusty, Tom and the crew are awesome. Thank you More

by SHANITAM76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2021

Colonial Volkswagen of Medford responded

Thanks for sharing your thoughts about your experience with Rusty, Tom, and our service team here at Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 22, 2021

Dealership Rating
Employee Rating

Worked with Paul Lazzaro on buying a '21 GLI. Paul was extremely professional, knowledgeable, efficient and helpful. I went in to Colonial to get a trade-in value and check out a couple vehicles, and he q More

by cwihtelin93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Goodman, Paul Lazzaro , Jason Giacoppo

Feb 23, 2021

Colonial Volkswagen of Medford responded

Here at Colonial Volkswagen of Medford, customer satisfaction is our #1 priority. Paul and our team always do our best to make sure our customers leave with the car they desire! Congratulations on your new 21' GLI! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review and recommendation! Ken Cataldo General Manager kencataldo@vwmedford.com

February 20, 2021

Dealership Rating
Employee Rating

Purchased a 2018 Passat SE. Sales Representative Keven Umana was awesome, he was well versed in all aspects of the vehicles I was looking at. His no pressure approach made me feel confident in the dealers More

by mrharley38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Pound , Keven Umana

Feb 20, 2021

Colonial Volkswagen of Medford responded

Thank you for the great feedback! It's fantastic to hear that Kevin provided you with great customer service while assisting you with your new Passat! We truly appreciate the opportunity to do business with you. Thanks for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com

February 12, 2021

Dealership Rating
Employee Rating

I had an incredible experience with VW Medford!! Everyone was friendly, straight forward and expedited everything as quickly as possible! Justin Pizzi was great! I would highly recommend these guys!! More

by mandybaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Giacoppo

Feb 12, 2021

Colonial Volkswagen of Medford responded

Thank you, Mandy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin, and our team, met your expectations. Congratulations on your new vehicle, Mandy! Thank you again for choosing Colonial Volkswagen of Medford, we look forward to having you as one of our valued customers for many more years to come! Ken Cataldo General Manager kencataldo@vwmedford.com

February 12, 2021

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Employee Rating

Great establishment, very helpful staff and comfortable space, plus a family-friendly place for us and our toddler. We appreciate all of the accommodations, thanks! More

by McMillan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Cohen, Derek Pound , Plus service department folks!

Feb 12, 2021

Colonial Volkswagen of Medford responded

We are very happy to have provided you and your family with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Cataldo General Manager kencataldo@vwmedford.com

February 11, 2021

Dealership Rating
Employee Rating

Made the entire process super easy and non complicated. I was able to do it all over the phone and pick up my car the best day. Greta overall experience! More

by VITELLOBRITTANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2021

Colonial Volkswagen of Medford responded

Brittany, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Volkswagen of Medford! Congratulations on your new vehicle! Ken Cataldo General Manager kencataldo@vwmedford.com

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