John Mancini | Page 28

Caduste is a great salesman, appreciated the professionalism and courtesy. Showed me 3 cars without questions and was genuine. Appreciate the help from everyone there professionalism and courtesy. Showed me 3 cars without questions and was genuine. Appreciate the help from everyone there More

by domenicprevite Verified Customer Verified Customer

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Great experience, easy to deal with, Jason was eager to help us get the deal we wanted and make us happy. would recommend the dealership. would have liked more explanation of the inside tech features help us get the deal we wanted and make us happy. would recommend the dealership. would have liked more explanation of the inside tech features More

by michelle.crugnale Verified Customer Verified Customer

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Service (standard 10k service) was swift & thorough; when a light came on in the subsequent days, I was able to come right in and have them address it, which I appreciated. Service team was polite and patien a light came on in the subsequent days, I was able to come right in and have them address it, which I appreciated. Service team was polite and patient! More

by MMNEWMY Verified Customer Verified Customer

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Frank in customer service is TOP NOTCH! I kept making adjustments with what I wanted and he just went with the flow. I started with just lug locks for my new Jetta, I added mud flaps at the last minute adjustments with what I wanted and he just went with the flow. I started with just lug locks for my new Jetta, I added mud flaps at the last minute then added wind deflectors and muddy buddy mats at a different time. The latter three needed to be ordered. I was able to have one service done and drive away without paying a penny until my other services were available and completed. He communicated clearly every step of the way. I’ve been a VW customer for over a decade (this is my 4th VW in a row. I don’t ever plan to drive another brand). I paid labor for things I probably could have done myself but that was a choice I made knowingly. I’ve never been more satisfied with a dealership. It’s a little out of my way as there is at least one closer to me, however, I find it well worth the drive. Colonial will be my VW dealership from now on. More

by jillisaVWlover Verified Customer Verified Customer

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Hate car shopping? Go see Paul Lazzaro at Colonial VW. I hate car shopping. Dealerships advertise no-pressure sales, but it is never true. However subtle, someone is always pushing you to buy. N VW. I hate car shopping. Dealerships advertise no-pressure sales, but it is never true. However subtle, someone is always pushing you to buy. Not Paul. Paul Lazzaro at Colonial didn't sell me a car, he enabled me to buy a car. There is a huge difference between those two. Other dealerships would do well to learn that difference. Paul met me in the parking lot and offered to run a quote on my trade-in while my five year old and I did a test drive. When we got back, he asked if I was intereted in doing numbers. I told him I needed to get my son home, so he offered to email me all the numbers. Think about that: a car sales person helping you leave the dealership before buying. By the time I was home there was a full break-down of all the costs, my trade-in, and the final price waiting for me. You want to talk low-pressure? We did all the price negotiations over email. Taking full-time care of my son gives me no time to sit in a dealership haggling, so being able to finalize a sale remotely was key. And no offence to the profession, but When was the last time you had fun talking to a car salesman? Paul seemed just as happy getting to know me and my son as selling me a car. Simply put, he was genuinely nice and helpful. And he answered every question my five year old asked him as if my kid was the one buying the car. My son loved it. Do you have Covid concerns? Suffer social anxiety? Trouble juggling child-care while car shopping? Just hate the whole car buying process? Go talk to Paul Lazzaro at Colonial VW. He is the relief you need shopping for a new car. More

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I am now a first time VW owner thanks to Steve Warren ,He made my trade and purchase an easy and stress free deal ,Leaving a F150 to a Tiguan was a tough decision but as I said earlier Steve made me comforta made my trade and purchase an easy and stress free deal ,Leaving a F150 to a Tiguan was a tough decision but as I said earlier Steve made me comfortable in my purchase ,I would defiantly direct my friends and family his way if they need a new car ,Thanks again Steve,I appreciate you! More

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If you are in the market for a vehicle start your search @ Colonial VW of Medford. Vw is the largest car company on the planet and they produce awesome vehicles, built in the USA! We tried out several dif @ Colonial VW of Medford. Vw is the largest car company on the planet and they produce awesome vehicles, built in the USA! We tried out several different models and settled on an Atlas Cross Sport. When it came to the business end of the deal, Colonial Vw of medford means business!! Their first price was a regional best price. Signed paperwork and drove away. Couldn’t be happier with our new VW Atlas Cross Sport or the experience we had acquiring it, Colonial Vw of medford is great! More

by autosalonjd Verified Customer Verified Customer

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Steve went above and beyond expectations. Great guy who I highly recommend. The first car he showed us was the perfect choice for my girlfriend highly recommend. The first car he showed us was the perfect choice for my girlfriend More

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As usual my family and I have now purchased my 10th VW from this establishment. I think the main thing is how much we trust them. Once we decide on the vehicle we want I leave the rest in their hands. from this establishment. I think the main thing is how much we trust them. Once we decide on the vehicle we want I leave the rest in their hands. More

by STRAIGHTUPMWILLMS Verified Customer Verified Customer

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Worked with Neil Peabody. Very accommodating and easy to work with. Have worked with Colonial VW multiple times and would recommend them. They get things done quickly and conveniently. work with. Have worked with Colonial VW multiple times and would recommend them. They get things done quickly and conveniently. More

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