John Mathis
John Mathis at Bob Hook Chevrolet
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John Mathis

Body Shop Manager

Bob Hook Chevrolet

4144 Bardstown Rd
Louisville, KY 40218

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12 Reviews

John is a no-nonsense type of guy. In another life he was taking down organized crime in Law enforcement undoubtedly. The best advice he has been given is to listen before talking. He is a lover of dogs and motorcycles. If he could pick any superpower, John would go with endurance. Not the most exciting choice, but just lowkey enough to slide by without anyone knowing he has a superpower. We think that says a lot about John.

Dealership Experience

4 yrs, 7 mos

Industry Experience

41 yrs, 8 mos

Specialties & Trainings

I-Car Platinum

not yet
rated

12 Reviews

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12 Reviews of John Mathis

June 19, 2023

Dealership Rating
Employee Rating

We’ve been doing business with Bobhook for 15 years or more and the service with John Gahimer is fantastic ! My impala needed a compressor and Jarrod in the parts department found one close ! Gabriel help More

by PKSTV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hook III, David Hook, Bryan Cook, Tim Hagan, Bob Hook Jr. , Mike Higdon, John Gahimer, Cecelia Browning, Gabriel Gonzalez , Jarrod parts department is my Hero for getting my parts for my impala !

Jun 19, 2023

Bob Hook Chevrolet responded

Hi PKSTV, We appreciate your 5-star review. We are delighted to hear our team provided you with excellent service. We are looking forward to seeing you soon. Take care. Sincerely, Bob Hook III General Manager

September 08, 2021

Dealership Rating
Employee Rating

Great service on my damaged Equinox. Looks great!!!! Had it back within two weeks of my accident!!!! many thanks for your workmanship and excellent care! More

by Ernysales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Clay

Sep 08, 2021

Bob Hook Chevrolet responded

Hi, Ernysales! Thank you for the 5-star review. We're happy to hear that we were able to help with the damage on your Equinox. We look forward to working with you again in the future. Take care!

December 12, 2020

Dealership Rating
Employee Rating

Great people to work with. They were friendly and had my vehicle ready in a short period of time. They knew what had to be done and had my vehicle looking new again. Bob Hook Chevrolet goes way beyond exp More

by bassngal2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bob Hook Jr. , Amy Edwards

Dec 14, 2020

Bob Hook Chevrolet responded

Thank you for the compliments, bassngal2005! It was a pleasure to work with you, and we hope to work with you again soon.

December 10, 2020

Dealership Rating
Employee Rating

John helped communicate with the towing company as well as the insurance adjuster which made everything so much easier for us. We also got our car back in less time than expected. Excellent service! More

by Chrissy G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 10, 2020

Bob Hook Chevrolet responded

Chrissy, thank you for the positive review and rating! We are happy to know that you had a good experience with us and with the help of John. We value your business and we look forward to any future visits!

November 17, 2020

Dealership Rating
Employee Rating

Employees courteous and polite.car repaired in a timely mannor.Cleaned and buffed car,looked great! I will recommend bob hook chevrolet in the future. More

by terrymccage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Amy Edwards

Nov 18, 2020

Bob Hook Chevrolet responded

Terry, we appreciate your 5-star rating and are so glad our team has provided you with courteous, polite and timely service. Congratulations and we hope to see you again down the road.

November 02, 2020

Dealership Rating
Employee Rating

Wouldn’t go anywhere else. Always take great care of me and my family friendly people. Great work. Best body shop and service department thanks More

by Jenmatjes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matthew Moneypenny

Nov 02, 2020

Bob Hook Chevrolet responded

Thank you for your loyalty and trust. It's so gratifying to hear such wonderful feedback. We're so glad we could be of service to you and your family and we look forward to our next visit.

Nov 02, 2020

Bob Hook Chevrolet responded

Thank you for the great review, Jenmatjes! We are happy to know that you enjoyed our services. We can't wait for your next visit!

Nov 02, 2020

Jenmatjes responded

My family and I are very pleased to do business with the hook family. Always get great service both from sales and the service departments. Wouldn’t want to do business with anyone else. Thanks for a great job on our car Sincerely Shari Cox and family

October 30, 2020

Dealership Rating
Employee Rating

John and Clay both have been an absolute pleasure to work with I have brought my vehicle up here two times for body work I have also brought my car up here for oil changes as well I purchased my equinox from More

by Vann_Christina24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Amy Edwards, Clay works with John and Amy

Oct 30, 2020

Bob Hook Chevrolet responded

Thank you for taking the time to share your overall great experience, Vann_Christina24! We appreciate your feedback for John and Clay and look forward to your return.

October 29, 2020

Dealership Rating
Employee Rating

My experience with this dealership begins with John Mathis and his computer buddy...I like how they work together. My dealings have made me trust; good workmanship and honest prices. Friendliness and More

by rymaropat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 29, 2020

Bob Hook Chevrolet responded

Thank you for your trust. It's be an honor assisting you with your car repairs and we're so glad John provided you with a great experience. Thanks for the perfect score and we are always glad to help should you need anything in the future. Have a fantastic day!

October 27, 2020

Dealership Rating
Employee Rating

I’m not so sure about the dealership I’ve never had any dealings with you on buying a vehicle. But when it comes to John the collision repair guy who fixes the vehicles he is outstanding. I have worked wit More

by Mike Colgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 27, 2020

Bob Hook Chevrolet responded

Mike, we couldn't agree more! John is truly and asset to our team and is outstanding. Thank you for your valuable feedback and we hope you'll give us the opportunity to earn your business when you in the market for a new car. Best!

August 13, 2020

Dealership Rating
Employee Rating

John and Tim at Bob Hook Chevrolet really treated us like family. My wife, kids and dog were on a road trip and had a significant mishap with the Chevy while in Louisville. They hobbled into Bob Hook and i More

by RB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tim Sanders

Aug 14, 2020

Bob Hook Chevrolet responded

Thank you for leaving us a great review, RB It was a pleasure to work with you, and we invite you back at any time.

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