John McElroy | Page 25

Friendly and efficient staff made me feel comfortable. I never felt pressured and they were willing to work in my time frame. I never felt pressured and they were willing to work in my time frame. More

by CBANKES99 Verified Customer Verified Customer

Report | Print

Great and prompt service, beautiful showroom,friendly people.Very knowledgeable, no high pressure games.Good place to buy used car! people.Very knowledgeable, no high pressure games.Good place to buy used car! More

by WRMJBARN Verified Customer Verified Customer

Report | Print

It’s was an amazing experience. They made it easy and explained everything. They helped me get exactly what I wanted and needed. They made it easy and explained everything. They helped me get exactly what I wanted and needed. More

Report | Print

Working with the team at Del was a good experience. My salesperson Nick A was on top of his game in getting me in and out along with the financial team. Thanks Del salesperson Nick A was on top of his game in getting me in and out along with the financial team. Thanks Del More

by Pink lady Verified Customer Verified Customer

Report | Print

Fantastic dealership, easy to work with. Sales team is not pushy. Accommodating to our schedule and needs. not pushy. Accommodating to our schedule and needs. More

by TAMMY.MCQUADE Verified Customer Verified Customer

Report | Print

Very professional aid explanation of this motor saving gas at rest then restating.a huge help. gas at rest then restating.a huge help. More

by HGS3403 Verified Customer Verified Customer

Report | Print

Martin was friendly and so easy to work with. This was the easiest car buying experience I have ever had the easiest car buying experience I have ever had More

Report | Print

Excellent experience with Del Toyota. This is my second Tacoma from them and this experience was as good as the first back in 2019. They have a very knowledgeable staff and my salesman Marty was one of the Tacoma from them and this experience was as good as the first back in 2019. They have a very knowledgeable staff and my salesman Marty was one of the best sales people that I have dealt with in my many years buying cars. They are up front and straight with you and will do everything they can to put you in the vehicle that you want. Other dealers in my area could not compete with their pricing or offer me the deals that Del has. I live 2 hours away and I came her twice due to their commitment to satisfying their customers. I would recommend Marty and the team at Del Toyota to anyone looking for an honest, straightforward car buying experience. In fact, I already have recommended Del Toyota to a couple of my friends and colleagues. Thank you! More

by DFHartz Verified Customer Verified Customer

Report | Print

Easy in and out, exactly how I like to buy a car! Great experience. Thanks experience. Thanks More

by MIKECHOLT Verified Customer Verified Customer

Report | Print

I have been going to Del Toyota for several years. Yesterday Marty helped me out with buying my Highlander that I leased for 5 years. Marty was awesome, very knowledgeable and sociable. The process we Yesterday Marty helped me out with buying my Highlander that I leased for 5 years. Marty was awesome, very knowledgeable and sociable. The process went very smooth. Also John in finance was very friendly. Love their service department. I have dealt with Jerry on several occasions. Jerry was awesome, after your service department looked over my car, he set me up for state inspection next week and took time and explained everything my car needed. Jerry also helped me find my car in the parking lot. Also had the pleasure with dealing with Mark, Pat and Susan in the past. Your Service Managers great, however, while I was waiting to talk to Jerry (because he was on the phone), Kevin called me over. He asked me for my name to search me in the system and had a little trouble locating me in your system. Then he asked me for my phone number and still couldn't find me. He asked me how many times I've been to Del Toyota and I said over 20 years. Then he asked me I if I knew the last 6 numbers if my VIN number. ( I said to myself who in xxxx knows the last 6 numbers of their VIN number). Luckily, I had on my person the original sticker of the Highlander when I leased it in February 2017. During all this conversation, I had asked Kevin a few questions and said every time, "Please be patient, we are short staffed and I can only do one thing at a time". After he informed me for the 3rd time, I almost grabbed the car sticker and walked away. Kevin eventually found my account. To be honest, (and I'm not trying to throw Kevin under the bus), but in my opinion, his personality and initial customer approach is inexcusable, and this wasn't the first time that I have dealt with Kevin. In the future, I will avoid dealing with him. Sorry. More

by FAZZMAN52 Verified Customer Verified Customer

Report | Print