John Moen

The guys went over and beyond to take care of me . the guys that I really want to say thanks too the most where Neil , Davis , Rod. Now the rest of there team mates of course also. I don’t know there n the guys that I really want to say thanks too the most where Neil , Davis , Rod. Now the rest of there team mates of course also. I don’t know there names. I I would highly recommend Frisco Dodge to anybody!!! More

by jrburnett1777 Verified Customer Verified Customer

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Great professionalism, prompt replies to questions and concerns, positive can do attitude Great job John concerns, positive can do attitude Great job John More

by matthewp1974 Verified Customer Verified Customer

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Great yes yes he ye her her her her her her ye ye ye ye More

by rustyholmes22 Verified Customer Verified Customer

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John and Neil are always a pleasure to work with. They always make me feel like family. Thanks for your continued professionalism and kindness. They always make me feel like family. Thanks for your continued professionalism and kindness. More

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John is very very rude. He lack customer service skills and have very very very poor communication skills. The assistance that I ask of him concerning my new vehicle after He lack customer service skills and have very very very poor communication skills. The assistance that I ask of him concerning my new vehicle after dropping off a second time for the same issues, he did not assist. When I arrived to pick up my vehicle he refused to come out and greet me. I actually had to go to his office where he was sitting down on his phone to find out what was going on with my vehicle. Feel free to.reciew your cameras on 10-08-25 to confirm.. He never brought my paperwork showing the services I receive and that was performed, someone else had to go get it from him for me. He would not take my phone calls only communicated by text.I asked him not to text because of the miscommunication about my vehicle. So he refused to call and did not let me know when my vehicle was ready. This is not a personal vehicle but a work vehicle.I need this truck to return back to work.And i'm waiting on it patiently, while no one was getting back with me about it. I had to call the dealership over three time to discover my vehicle was ready for pickup and no one contacted me. Someone was able to get in contact with chris from the customer service line for me to find this out. My truck had been ready and no one notified me. May I also remind you I purchased this truck brand new and had it for less than a month.When all this was going on. Even though I purchased my vehicle hero and I know that come with certain perks with needing service.I WILL NOT return to this dealership because how I have been treated as a customer. More

by Thomas Verified Customer Verified Customer

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Very nice and enjoyable John Moen was very professional and helpful, the lady who appraised my jeep was also very helpful and professional. Was a great experience and helpful, the lady who appraised my jeep was also very helpful and professional. Was a great experience More

by jpasales12 Verified Customer Verified Customer

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John was able to get my car in for an oil change late in the day. The service was performed timely and no issues experienced. I will be returning for future service needs. John did a great job. the day. The service was performed timely and no issues experienced. I will be returning for future service needs. John did a great job. More

by jhughes23 Verified Customer Verified Customer

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We had to get our car towed to your dealership sight unseen after breaking down on the weekend, after business hours. We heard from you first thing Monday and received prompt, professional service. We w unseen after breaking down on the weekend, after business hours. We heard from you first thing Monday and received prompt, professional service. We were very dissatisfied with the experience at our previous dealership and will now take our business to Frisco Jeep More

by wendyrussell Verified Customer Verified Customer

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Great help detailed personal professional I enjoyed working with him and how on spot he is working with him and how on spot he is More

by Shalaby Verified Customer Verified Customer

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Fast easy in an out. Understood my ask, and got it done very fast. They got my car ready for a big trip. Thanks Understood my ask, and got it done very fast. They got my car ready for a big trip. Thanks More

by Rodneyhaas Verified Customer Verified Customer

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