John Mohlhenrich

John Mohlhenrich was extremely helpful and knowledgeable. Highly recommend! Our third purchase because we trust John. Highly recommend! Our third purchase because we trust John. More

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The representatives at this dealership were very accommodating, friendly, pleasant and easy to work with. accommodating, friendly, pleasant and easy to work with. More

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Great work and quick service time. I always come back whenever I need some work done! I always come back whenever I need some work done! More

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Extraordinary service! The financial process went very smoothly. Jared updated us along the way. We couldn’t ask for a better experience. The financial process went very smoothly. Jared updated us along the way. We couldn’t ask for a better experience. More

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Great people, great atmosphere! I went in worried as I don't have the greatest credit and John M. And Gregg made me feel right at home! They worked through everything to get me into I went in worried as I don't have the greatest credit and John M. And Gregg made me feel right at home! They worked through everything to get me into a fantastic car. Definitely going back in the future! More

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John did a great job for us. Nice person and spent lots of time helping us to get the right vehicle. Nice person and spent lots of time helping us to get the right vehicle. More

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So much better than the Honda dealership a mile away from me. Would much rather drive the 40 extra minutes over to Heritage. Salesman John was a pleasure to work with. Answered all of my questions and worked me. Would much rather drive the 40 extra minutes over to Heritage. Salesman John was a pleasure to work with. Answered all of my questions and worked with me to get a fair price on my new civic. No complaints and will always recommend! More

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I recently purchased a new Honda ( my third) from John Mohlhenrich. He is by far the best car salesman I have ever dealt with. The entire staff at Heritage are fantastic! If you are considering purchasi Mohlhenrich. He is by far the best car salesman I have ever dealt with. The entire staff at Heritage are fantastic! If you are considering purchasing a vehicle, please do not hesitate to check out the wonderful folks at heritage Honda in Westminster, MD. You will not be disappointed!! Don’t forget to ask for John!! ( The best!!). More

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Very unprofessional in their contacting me and enticing me with a deal that they couldn’t come thru with me with a deal that they couldn’t come thru with More

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This complaint is focused on poor communication and accountability by the car dealership. I purchased a new Honda civic from this dealership in 2021 and had an excellent buying experience but unfortuna accountability by the car dealership. I purchased a new Honda civic from this dealership in 2021 and had an excellent buying experience but unfortunately things went downhill since then. I was given temporary license plate tags and as we approached tag expiration date, I reached out to the dealership four times via email, both to the salesperson (John Mohlhenrick) who sold me the vehicle and the general manager (Robert Lee) without any response. Only after calling the dealership to speak with multiple managers was a response eventually provided within several days. I was assured my Mr. Lee internal actions would be taken to prevent recurrence. I recently emailed both Mr. Mohlhenrick and Mr. Lee with another inquiry but have not heard back and it has been over 2 weeks. Due to the poor communication and lack of accountability with consumers who purchase over $21k from a private business, I do not recommend you buy your car from this dealership for the risk that you will also be dismissed once you have made your payment. Hopefully, this serves as a wake-up call to the dealership to take consumer inquiries more seriously and have greater pride in the work that they do. I have submitted a complaint with BBB and look forward to hearing from the dealership. More

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