John Morales

Terrible. I worked patiently with this dealership for 13 months after buying a used truck. After nine of those 13 months of my truck being in their shop, them I worked patiently with this dealership for 13 months after buying a used truck. After nine of those 13 months of my truck being in their shop, them incorrectly and repetitively diagnosing and trying to fix problems, my experience ends with them bribing me into a different vehicle through their dealership. Their communication is awful. Getting a hold of someone for an update is next to impossible. They do not call you back either. Anywhere else is recommended when shopping for a car More

by JEREMIAHCOURT Verified Customer Verified Customer

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Horrible customer service. Can’t get anyone on the phone, AI doesn’t work correctly. Emails and texts are ignored. Can’t get anyone on the phone, AI doesn’t work correctly. Emails and texts are ignored. More

by Z Hooten Verified Customer Verified Customer

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Jose and Jon were great help. Great attentions and options provided. My car is beautiful. Great attentions and options provided. My car is beautiful. More

by Vielca Melendez Verified Customer Verified Customer

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I recently had an appointment for an oil change at North Mazda . A gentlemen by the name John Morales reached out to me to see if I was pleased with my visit to Mazda North . I was explaining to John that I Mazda . A gentlemen by the name John Morales reached out to me to see if I was pleased with my visit to Mazda North . I was explaining to John that I truly appreciate the video of my car being serviced and how it explains what is needed and how my overall condition of my car is doing . My husband of over 20 years passed away and I have been struggling with how to take care of the car . I had no idea of what a car needed nor how to manage my Mazda He was the one who took care of anything related to our car . John Morales reached out to me personally and asked if there was anything that he could help me with about any questions I may have about my car . Which I did have a few questions. He was kind and thoughtful and made me feel at ease . I recently started a new job and I don’t have the funds to do the maintenance it needs . But John reassured me that waiting for the next oil would be just fine. What a nice young man giving me some words of comfort and putting a smile on my face . MAZDA North is lucky to have John Morales working for them . I trust Mazda North for my car needs. And knowing John Morales now has giving me a better understanding of my car and has made me feel at ease knowing he is there for what ever questions or even teaching me how to mange my car . Is truly a blessing when someone who does not know you reaches out to you to comfort you . John Morales never change that kind heart you have Neosotiz Urena More

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John was wonderful! He kept checking in to see if I had any questions as I worked with my sales rep He kept checking in to see if I had any questions as I worked with my sales rep More

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I’ve been a loyal customer to this dealership because their service is excellent and reliable their service is excellent and reliable More

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Everyone at this dealership was incredibly nice , offered plenty of help along the way and even has someone who comes around and gives snacks ! Super nice guy and team highly recommended and they will take c plenty of help along the way and even has someone who comes around and gives snacks ! Super nice guy and team highly recommended and they will take care of your car and not sell you xx More

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Wad very clean. People were very cordial and professional. Had coffe and never made us wait People were very cordial and professional. Had coffe and never made us wait More

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John greeted me as soon as I walked in the door and directed me to where I needed to go. He went above and beyond by offering me snacks and continuously checking on me while I waited for my car to be s directed me to where I needed to go. He went above and beyond by offering me snacks and continuously checking on me while I waited for my car to be serviced. His kindness goes a long way and I look forward to seeing him for my future services. More

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John Morales went the extra mile to give us fantastic service. Took care of everything we wanted and more in a car and got us an amazing interest rate. Easy to talk to and everyone there made it so easy service. Took care of everything we wanted and more in a car and got us an amazing interest rate. Easy to talk to and everyone there made it so easy and non stressful especially as a woman buying a car answered all of our questions. Highly recommend :) More

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