John Nelson | Page 17

Service was outstanding and everyone had a great attitude! Made my experience worth while! My service advisor was the best I have dealt with in years. I will drive from Frankfort to Schaumburg just attitude! Made my experience worth while! My service advisor was the best I have dealt with in years. I will drive from Frankfort to Schaumburg just to deal with him and the dealership! The Fendersons More

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I am thoroughly impressed with the way this dealership took care of our family's emergency situation. They worked with us and found us an option that fit our needs. Truly, were it not for how amazing they took care of our family's emergency situation. They worked with us and found us an option that fit our needs. Truly, were it not for how amazing they have been, we would have been completely screwed. Further, they were incredibly accommodating during this worldwide emergency, giving us a huge amount of comfort and feeling of security in doing business. I cannot emphasize enough how bad this would have gone for us were it not for the efforts of these people. More

by BRIAN Verified Customer Verified Customer

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Sales process was fine, reaching a deal took a while but was professional and cordial. However virtually all aspects of delivery experience was flawed. We had a 9am Saturday delivery (arranged on Thursday). was professional and cordial. However virtually all aspects of delivery experience was flawed. We had a 9am Saturday delivery (arranged on Thursday). Two other cars in delivery bays no new owners present. Our car pulled up at 9:47 and they planned outside delivery. I said NO put it in a bay. We were to have all weather floor mats which were in the car on test drive but not on delivery. Wheels had noticeable break dust and we were given wrong information about process to have wheels painted. To his credit Mike A was VERY apologetic and tried to make things right but these are experience errors that should not take place on high end vehicles. So while the sale was fine the delivery experience left a bad taste in our mouths More

by JRDCUB30 Verified Customer Verified Customer

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Lev is awesome! I've never worked with a salesperson as good as Lev. The man is incredible!. Not only did he find me the perfect Porsche 911, but he also made the buy I've never worked with a salesperson as good as Lev. The man is incredible!. Not only did he find me the perfect Porsche 911, but he also made the buying experience a pure pleasure. can't say enough about him and Schaumburg Land Rover. The entire management team also stepped up and treated me like a king. Big thank you to John Nelson, George Katsikas, Raul Tomsa, James Russo and Ken Ferrari. Zeigler Group is a first class organization where customer service is always #1 More

by Levi Verified Customer Verified Customer

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Great service!! The staff is very helpful and accommodating! The whole sale process went very smoothly. Very nice facilities, with a great selection of vehicles. accommodating! The whole sale process went very smoothly. Very nice facilities, with a great selection of vehicles. More

by JOHNGOMOLSKI Verified Customer Verified Customer

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Excellent service and Stephen Pavlik is absolutely superb and has taken great care of us as customers. EXCELLENT CUSTOMER SERVICE ALL AROUND! COS AND NANCY and has taken great care of us as customers. EXCELLENT CUSTOMER SERVICE ALL AROUND! COS AND NANCY More

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John and James were straight forward pleasantly to work with. They give you top notch quality service and offer beyond perfect products. I would recommend them to everyone. Thanks again gentlemen! with. They give you top notch quality service and offer beyond perfect products. I would recommend them to everyone. Thanks again gentlemen! More

by Js Verified Customer Verified Customer

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Excellent accomodation during the disruption from the pandemic. Very flexible on exiting a lease a little bit early or a little bit late, etc etc. pandemic. Very flexible on exiting a lease a little bit early or a little bit late, etc etc. More

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Range Rover Sport purchase Adam did well for us! Beautiful car! he even stayed late on a friday night of a LONG weekend to teach us the new Range details! Appreciate that servic Adam did well for us! Beautiful car! he even stayed late on a friday night of a LONG weekend to teach us the new Range details! Appreciate that service for sure! :) More

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We had a great experience leasing a vehicle from your dealership. Our salesman Dave was especially helpful in the process, and did a great job of explaining vehicles features dealership. Our salesman Dave was especially helpful in the process, and did a great job of explaining vehicles features More

by ADAMNEUKIRCH Verified Customer Verified Customer

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