John Norris | Page 9

We were NOT aware the GPS was not included with the car since it was on the Toyota we traded. John didn’t make it known at the time of sale. ALSO, I think delivery personnel need to NOT assume buyers under since it was on the Toyota we traded. John didn’t make it known at the time of sale. ALSO, I think delivery personnel need to NOT assume buyers understand that just because THEY understand technology doesn’t mean the Buyer understands. We had a crash course in how that etch-a-sketch looking THING stuck on our dashboard. STILL don’t know how to use it, but I’ll call so you can teach me. The 20 minutes your people spent wasn’t enough time. I feel lucky I was able to activate XM radio! Not a happy experience. More

by w.cbarrett70 Verified Customer Verified Customer

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I was slapped with several outrageous charges to simply buy out my lease-end. This is a Toyota and dealer problem. Toyota Finance was impossible to reach to simply buy my leased car per my contract. They f buy out my lease-end. This is a Toyota and dealer problem. Toyota Finance was impossible to reach to simply buy my leased car per my contract. They forced me to work with a dealer completely unnecessary. I was charged for a "safety check" $125 to simply keep my own car even though I could have received a state inspection for less than half that amount. Document fee was off the charts. And it took 2 hours to transact!. DSF More

by dannyfruchter Verified Customer Verified Customer

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John understood my requirement but it could had been better if provided any specials though I signed the deal happened on memorial day better if provided any specials though I signed the deal happened on memorial day More

by giridharanrengaraju Verified Customer Verified Customer

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My visit was great and rewarding. I was treated like a family. My questions and concerns were answered to my satisfaction I was treated like a family. My questions and concerns were answered to my satisfaction More

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Most efficient car buying process I have ever experienced. They took good care of me and I love my new car! experienced. They took good care of me and I love my new car! More

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I highly recommend John & Brian with Del Toyota! They were highly professional while being kind and efficient . They were highly professional while being kind and efficient . More

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Very spacious and modern, many employees available to help as soon as you need it. Whole process from reserving the car I wanted to the finance office upon closing was super smooth and pleasant. John help as soon as you need it. Whole process from reserving the car I wanted to the finance office upon closing was super smooth and pleasant. John Norris in sales was a complete joy to work with and made a special day truly feel special. JIm Krause in financing was also a great guy and turned the usual stress of the money talk into a quick and simple process. More

by YAKOV456 Verified Customer Verified Customer

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Del Toyota made the process of buying a new car very easy and enjoyable! Our Sales representative, John Norris, was such a pleasure to work with. He made the whole process, from start to finish extremely sm and enjoyable! Our Sales representative, John Norris, was such a pleasure to work with. He made the whole process, from start to finish extremely smooth! We would definitely work with him again and suggest him to our friends as well! More

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John was great! I look forward to purchasing my next car at Del Toyota, thank you! I look forward to purchasing my next car at Del Toyota, thank you! More

by DAVEKINTZER Verified Customer Verified Customer

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Excelente Toyota Diler muy buenos Precios y excelente atención con los clientes Yo los recomiendo atención con los clientes Yo los recomiendo More

by Cesar315 Verified Customer Verified Customer

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