John Norris | Page 10

First time there took a little long to just rotate tires . Manager was nice and friendly they were unusually busy due to power loss the previous week!!. . Manager was nice and friendly they were unusually busy due to power loss the previous week!!. More

by BRUCEC789 Verified Customer Verified Customer

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Ryan and both John’s (sales and finance) were absolutely wonderful. I felt like they listened to my concerns and needs and were able to get get me in the perfect vehicle ! wonderful. I felt like they listened to my concerns and needs and were able to get get me in the perfect vehicle ! More

by young.sarah2011 Verified Customer Verified Customer

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John was an absolute pleasure to deal with! His enthusiasm was contagious which made our whole experience a pleasure. His enthusiasm was contagious which made our whole experience a pleasure. More

by judyashaw Verified Customer Verified Customer

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Great experience as always, I only buy my cars here. Jack sell’em for less! Jack sell’em for less! More

by Gkoner93 Verified Customer Verified Customer

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We were NOT aware the GPS was not included with the car since it was on the Toyota we traded. John didn’t make it known at the time of sale. ALSO, I think delivery personnel need to NOT assume buyers under since it was on the Toyota we traded. John didn’t make it known at the time of sale. ALSO, I think delivery personnel need to NOT assume buyers understand that just because THEY understand technology doesn’t mean the Buyer understands. We had a crash course in how that etch-a-sketch looking THING stuck on our dashboard. STILL don’t know how to use it, but I’ll call so you can teach me. The 20 minutes your people spent wasn’t enough time. I feel lucky I was able to activate XM radio! Not a happy experience. More

by w.cbarrett70 Verified Customer Verified Customer

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I was slapped with several outrageous charges to simply buy out my lease-end. This is a Toyota and dealer problem. Toyota Finance was impossible to reach to simply buy my leased car per my contract. They f buy out my lease-end. This is a Toyota and dealer problem. Toyota Finance was impossible to reach to simply buy my leased car per my contract. They forced me to work with a dealer completely unnecessary. I was charged for a "safety check" $125 to simply keep my own car even though I could have received a state inspection for less than half that amount. Document fee was off the charts. And it took 2 hours to transact!. DSF More

by dannyfruchter Verified Customer Verified Customer

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John understood my requirement but it could had been better if provided any specials though I signed the deal happened on memorial day better if provided any specials though I signed the deal happened on memorial day More

by giridharanrengaraju Verified Customer Verified Customer

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My visit was great and rewarding. I was treated like a family. My questions and concerns were answered to my satisfaction I was treated like a family. My questions and concerns were answered to my satisfaction More

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Most efficient car buying process I have ever experienced. They took good care of me and I love my new car! experienced. They took good care of me and I love my new car! More

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I highly recommend John & Brian with Del Toyota! They were highly professional while being kind and efficient . They were highly professional while being kind and efficient . More

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