"Very well run and maintained. I was happy with the..."
- saville1 Verified Customer
Very well run and maintained. I was happy with the process. My salesman and staff were kind and knowledgeable. I was upset however to learn that although my truck was certified pre-owned on the website, the computer system didn't register it as such. Further compounding the sales process. I wasn't happy about it but we came to an agreement concerning coverage.
Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514
February 18, 2021
"Words can not describe how amazing this team is. Jose and..."
- Alexis H.
Words can not describe how amazing this team is. Jose and John were so helpful and kind to us. They answered all our questions and took their time we were never rushed or pushed into anything.
"I recently purchased my 2nd vehicle from DePaula..."
I recently purchased my 2nd vehicle from DePaula Chevrolet a 2020 Equinox. John Clay and Dan Pakatar went above and beyond to find a vehicle that would meet my current needs and keep me as a customer. GMs addition of a delivery coordinator position..excellent.. Brendan spent time with me explaining all the features of my new car.
In 2016 I relocated to Albany from WNY and researched for a Chevy dealership to service my vehicle. DePaula was my choice then and they're still my choice.. I highly recommend checking out DePaula for your next vehicle
Hi Brittany! Thanks for the 5-star review! It's wonderful to hear Johnny O and our sales team were able to find you the perfect vehicle! We truly appreciate your business, and want to welcome you to the DePaula Family! Enjoy your new ride!
November 20, 2018
I needed to get out of my upside down loan on an ‘07 sedan and this team made a miracle happen for me and my family! This dealership has pride and wants you to have the best experience ever and boy do they deliver it!! Our team that helped us was fantastic!! Highly recommend!!!
Hi there! Thank you for taking the time to share your experience! It's great to hear our Johnny O and our sales team were able to get you our of a jam and into your new ride! We truly appreciate your business, and want to welcome you to the DePaula Family!
November 20, 2018
Sales were very easy and down-to-earth. Prices were great and there were no sales tactics that you would see at other dealerships. The delivery of the vehicle was very quick and there were no issues with it. The waiting area is very clean and well equipped. I think it is a wonderful thing that they give you a tour of their facility as well. All in all I'm very happy to be part of the DePaula family and will buy all of my future vehicles here and recommend my family and friends!
Kyle, we're very pleased to hear about your positive experience here at DePaula. We love being able to showcase our facilities and everything we have to offer. We appreciate your recommendation to family and friends, and we're so happy to have you as a member of the DePaula family!
September 15, 2018
John is a foo dealer and he is patient and kind. Besides, he is familiar with cars functions and will introduce the products which are most suitable for you.
Tom, thank you for the great feedback you have given us on your time at the dealership with Bob and John. We pride ourselves in great Customer Service and your feedback reflects that. Thank you kindly for the recommendation and five-star overall experience!
September 12, 2018
"Nice selection at good prices"
Found a beautiful truck that was on the website. My salesman John worked hard to get me the deal i wanted and made sure the truck was perfect at delivery
We are thrilled to hear about your new truck purchase! We are so happy to hear that John was a pleasure to work with. Thank you for the recommendation and five-star rating. If you need anything, let us know. Welcome to the DePaula Family!
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