John Ostlund | Page 27

NEW CAR Toying the idea around of getting a commuter car for work when I stopped by. Starting looking around when Eric from the service department said hello Toying the idea around of getting a commuter car for work when I stopped by. Starting looking around when Eric from the service department said hello and asked if anyone was with me. Apparently I came on a busy day but even after he found out that it would be a couple of minutes he still took the time to chat with me and apologized for my short wait. John was incredible with me throughout the whole process! Couldn't of been any easier, laid back, and non intimidating. It was obvious that me being happy was his major priority. I was introduced to Phil after coming in with the wife to make the final decision and it was then that I realized that the care given to me by John was prominent throughout Dean Team from the management. After my purchase I came back one last time to pick up and Richard from VW came over to show me all the details of the entertainment system! I thought I had it all figured out but Richard took his own time to ensure I was knowledgeable about all of the cars features. I feel extremely confident that I will continue to be taken care of with anything in the future based upon all of my interactions. Friends, family, and co-workers will all go to Dean Team before anywhere else in the future!!!!! More

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Actual price shown on website. Actual price of new car shown on their website made selection easy. No haggling required. Price was slightly below that shown as fair value on KBB. H Actual price of new car shown on their website made selection easy. No haggling required. Price was slightly below that shown as fair value on KBB. Had to bargain on trade-in value to get value near that of KBB and Edmunds, less than I had hoped for but not unreasonable. Paperwork and financing was quick and easy. Much faster than recent experience with Toyota dealer. Presented with options on extended warranties but no pressure. Overall, well pleased. More

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great dealer to work with Mark and John was great to work with. Great price to earn our business. I talked with Mark on the Internet and was very helpful. Mark and John was great to work with. Great price to earn our business. I talked with Mark on the Internet and was very helpful. More

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Excellent experience buying a Subaru Legacy John and Dustin were very helpful, patient, and honest. They both answered all of our questions and we got a great deal. I will recommend Dean Team to John and Dustin were very helpful, patient, and honest. They both answered all of our questions and we got a great deal. I will recommend Dean Team to all my friends and family. Thank you Dean Team. More

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Awesome experience Mark McNulty and John Osland helped me purchase my car - both very helpful, very knowledgeable and pleasant to work with. I would highly recommend De Mark McNulty and John Osland helped me purchase my car - both very helpful, very knowledgeable and pleasant to work with. I would highly recommend Dean Team Subaru. More

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Excellent experience! We contacted Dean Team via their website with interest in a particular vehicle, a Subaru Forester. We were not called (as they promised not to on thei We contacted Dean Team via their website with interest in a particular vehicle, a Subaru Forester. We were not called (as they promised not to on their site) but rather, responded to via text which we found very convenient and low-pressure. From there we scheduled a test drive via email and someone called us to confirm a day or two before. When we arrived, the vehicle was pulled up to the front, ready for us to take for a spin. We had our two month old baby with us and we're able to install his car seat so we could all go together which was much appreciated. Our sales associate, John Ostlund, took us through as many features as our fussy baby would let him and didn't seem annoyed or flustered at all. He did a great job explaining as much as he could without making us feel like we were any trouble. Now, we did come in as a part of their friends and family/VIP program so it may have been assumed we would most likely make a purchase... and they would be right unless something had gone horribly wrong... But I could see elsewhere in the showroom everyone were treated very nicely regardless of that. Service and experience seemed to be very important to them and made us happy to have come here rather than have gone elsewhere. Dustin Westhoff helped finish the process out in financing and was equally wonderful to work with. In all, we were very happy with our decision to visit and buy from Dean Team. Wonderful experience! More

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Excellent Experience The normal "gamesmanship" was very low key. The salesman were attentive and very responsive. Their knowledge of the SUV was extremely good; they wer The normal "gamesmanship" was very low key. The salesman were attentive and very responsive. Their knowledge of the SUV was extremely good; they were able to communicate well and they understood my needs. Paperwork was handled with a minimal of effort; the SUV was promptly prepped even though it had just arrived. The Dean Team is truly outstanding! More

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The totally pleasant experience from beginning to end. John Ostlund is a patient, smart, fine young man. He made our car buying experience a pleasure. He explained things in a clear way. Highly recommend h John Ostlund is a patient, smart, fine young man. He made our car buying experience a pleasure. He explained things in a clear way. Highly recommend him. More

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no hassle great people to deal with very easy to work with, John Ostlund was great he was able to answer all of my qestions and gave me price that I felt was no hassle and very fair ,th very easy to work with, John Ostlund was great he was able to answer all of my qestions and gave me price that I felt was no hassle and very fair ,the best car buying exp. ever! More

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Fantastic experience Easiest car buying experience ever! John was informative, super friendly and very prompt at returning my emails and phone calls. Had everything read Easiest car buying experience ever! John was informative, super friendly and very prompt at returning my emails and phone calls. Had everything ready for me to test drive and once we decided on the car made sure the paperwork was ready in no time. I would go back to this dealership again with no hesitation. More

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