John Palombo | Page 4

I was looking for a CPO BMW X5 for my wife. After searching the inventory throughout the tri-state area, Bridgewater BMW had the only one that met out needs. They had a larger selection than most. W searching the inventory throughout the tri-state area, Bridgewater BMW had the only one that met out needs. They had a larger selection than most. When I arrived with my son on Friday night, we met Alex Hoebeke. He as very patient and answered all of our questions regarding the vehicle. There was zero pressure. It was very refreshing. I came back the next day with my wife to make sure she approved of the vehicle. We spent a couple of hours with Alex reviewing the vehicle, test driving it, etc.. Again, zero pressure. He was acting simply as a resource for us. I have to say again, he was so pleasant, it was simply a refreshing experience. (I have simply walked away from many car dealerships over the years. My attitude is, it is my money, I will spend it where I am comfortable spending it.) Suffice it to say, our experience with Alex was outstanding. No nonsense involved. I would not hesitate to recommend Alex to all my friends and family, and will definitely look to work with him again in the future. I would be remiss if I didn't mention our experience with David Wagoner in the Finance office. It was an absolute pleasure. Again, no pressure to purchase costly add-ons etc.. It was a very straight forward process. He was very knowledgeable and answered all of our questions to our satisfaction. Finally, we need a shout out to John Palombo. He spent a good deal of time going over all the features of the X5 with us. There is a ton of tech in this vehicle, and John knew his stuff. Best of all, he took his time with us and made sure we understood all the features in the vehicle and how they worked. Obviously, there is a great deal to learn about this vehicle. John gave us his card and said we can come back any time and he will sit with us and answer any questions we may have. In a nutshell, It was a World Class experience from start to finish. I highly recommend BMW Bridgewater and their stellar team! More

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Manjula was pleasant and helpful and I would recommend her to anyone purchasing a car at BMW. Now she needs to be sure she gets me the second key😎 her to anyone purchasing a car at BMW. Now she needs to be sure she gets me the second key😎 More

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Our family had a woderful experience with Bridgewater BMW Thank you to Manjula Biju who made the leasing process extremely easy and straight forward. We also want to thank John Palombo and Joel Curran for the Thank you to Manjula Biju who made the leasing process extremely easy and straight forward. We also want to thank John Palombo and Joel Curran for their support and assistance. They all made us feel as valued customers. Overall it was a wonderful experience working with Bridgewater BMW. More

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Third BMW from Bridgewater BMW. I had an excellent experience leasing my third BMW from this dealership. Especially working with Client Adviser, Savitri Persaud who was the best. I had an excellent experience leasing my third BMW from this dealership. Especially working with Client Adviser, Savitri Persaud who was the best. And also, John Palombo in the Sales Department. Finishing with Dave Wagoner in Finance made it seamless. I would always recommend Bridgewater BMW. More

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Great Experience! We had such a great experience purchasing at BMW of Bridgewater. The staff was so helpful and friendly. They really care that you are happy and make We had such a great experience purchasing at BMW of Bridgewater. The staff was so helpful and friendly. They really care that you are happy and make the process enjoyable. I loved taking the test drive when pulling out of the dealership Scott encouraged me to drive it like I stole it! More

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Purchase of 2020 X3 I worked with client advisor Savitri Persaud in purchasing my new BMW 2020 X3. Throughout my purchasing process Savitri was professional and caring. I worked with client advisor Savitri Persaud in purchasing my new BMW 2020 X3. Throughout my purchasing process Savitri was professional and caring. Savitri was understanding in working with me for several months until I finally made my buying decision. I had a choice of other BMW dealers to work with but working with Savitri aided my decision to purchase at BMW of Bridgewater. John Palombo, my BMW Genius worked with me upon delivery of the car. John is extremely knowledgeable and did an outstanding job of explaining the many features of the vehicle and working with me so that I felt completely comfortable working with the many hi tech features of the X3. Art Davis More

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Manjula was a consummate sales professional who showed genuine interest in answering each question and making the buying process of my X3 as seamless as possible. I also appreciated the guidance of the “ genuine interest in answering each question and making the buying process of my X3 as seamless as possible. I also appreciated the guidance of the “car gurus” that helped me understand new capabilities both the day I picked up my new car and several weeks later. Thanks to all for a wonderful experience. More

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Best Car Leasing Experience Ever!!!! Manjula Biju belongs in a category of her own. She managed to take a grueling, arduous process and turn it into a relaxed, friendly, and enlightening Manjula Biju belongs in a category of her own. She managed to take a grueling, arduous process and turn it into a relaxed, friendly, and enlightening experience. She graciously turned my time into her time - no question unanswered, no phone call ignored, and no request neglected. She sought every available discount, both with the dealership and my insurance company; she highlighted unknown benefits, and she gave of herself with both grace and professionalism. I love my BMW - I have no doubt I will lease another, and I know that it will be with Manjula, should I be lucky enough to find her in Bridgewater three (3) years from now. More

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John was so patient and kind while explaining the functions of my new car. He really is a "genius" Joel was knowledgeable and a pleasure to work with. functions of my new car. He really is a "genius" Joel was knowledgeable and a pleasure to work with. More

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Beautiful modern facilityCommunication on updates was Beautiful modern facility Communication on updates was not as frequent as I would have liked. Texts/phone calls would have been preferred over emails Beautiful modern facility Communication on updates was not as frequent as I would have liked. Texts/phone calls would have been preferred over emails which are not read as quickly as texts. Training on new vehicle was well done More

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