
41 Reviews
Write a Review41 Reviews of John Pasternak
May 03, 2025
I would like to acknowledge the extraordinary customer service I recently had at Secor Collision Center in New London. . The staff treated me with the almost courtesy and help while my car was being repa service I recently had at Secor Collision Center in New London. . The staff treated me with the almost courtesy and help while my car was being repaired for damage caused by another vehicle. The shop manager Mr. John Pastnak along with his body shop assistants (Ms. Joycelyn Mata and Mrs. Road Rodriguez) acted in my best interest throughout the processing of my insurance claim. In addition my car was returned back to show room condition. If you are looking for a high quality repair shop I would highly recommend seeing the Secor Body shop staff for the high quality work which I was extremely satisfied with. More
Other Employees Tagged: Joycelyn Mata , Rosa Rodriguez
March 10, 2025
The dealership was extremely helpful in fixing dents from 2 different accidents, taking bangs out of the side of the car due to housing it in a NYC garage, bringing the car to Subaru for its 60,000 check up 2 different accidents, taking bangs out of the side of the car due to housing it in a NYC garage, bringing the car to Subaru for its 60,000 check up and back to Secor collision to have a final detailing work done. Everyone was so helpful and they kindly picked me up from the train station and took me there. Subaru New London even found the cause of a clicking noise which I had been complaining about for over a year. Highly recommend both Secor Subaru and Secor Collision. More
Other Employees Tagged: Steve Matters , Joycelyn Mata
March 03, 2025
Body shop went above and beyond to replace my front bumper. Service was quick and timely and installation was flawless. bumper. Service was quick and timely and installation was flawless. More
Other Employees Tagged: Joycelyn Mata, Mike Cholewa , Rosa Rodriguez
January 05, 2025
I have a 2002 Ford Thunderbird and the front number was ripped off by a passing car. I brought it to SECOR Collision Center in New London and they had to find parts for my 22 year old car. It took almost a ripped off by a passing car. I brought it to SECOR Collision Center in New London and they had to find parts for my 22 year old car. It took almost a month to secure all the parts they needed but they did a spectacular job putting my baby back together and I couldn’t be happier. I am completely satisfied with the work they did and I wouldn’t hesitate to use them in the future. Thank you SECOR! More
Other Employees Tagged: Julie Mei
December 27, 2024
Was in a car accident and my car was pulling to the left after it was fixed so I had an alignment done from Secor because I trust them totally…. I was told my passenger front tire could not be aligned. call after it was fixed so I had an alignment done from Secor because I trust them totally…. I was told my passenger front tire could not be aligned. called the collision dept in the same building and they told me to bring it back in, thank God my insurance is taking care of it and hopefully we can resolve this issue. More
Other Employees Tagged: Julie Mei
November 28, 2024
This is our fourth Volvo from Secor’s in New London. I wouldn’t buy from any other dealership. They are responsive, professional and friendly. I wouldn’t buy from any other dealership. They are responsive, professional and friendly. More
Other Employees Tagged: Eric Weiss, Julie Mei, Steve Matters , Keith Mattingly, Kayleigh Sweet , Steve Plona
October 04, 2024
Finished work was great. My concern was time it took a month waiting for part. Had I known that I could have continued to drive it until part were in and not incur $1100 ren My concern was time it took a month waiting for part. Had I known that I could have continued to drive it until part were in and not incur $1100 rental bill. More
August 29, 2024
Bear Dalton and Kayleigh Sweet are terrific. Handled everything perfectly. They were so professional and made it fun and easy. Otto from Volvo was also helpful - nice to see the partnership b Handled everything perfectly. They were so professional and made it fun and easy. Otto from Volvo was also helpful - nice to see the partnership between Secor brands. I scheduled first service and Eric was great. More
Other Employees Tagged: Stephen Plona, Diane Gebhard, Eric Weiss, Julie Mei, Steve Matters , Keith Mattingly, Kayleigh Sweet, Anthony Mitchell , Otto Ficken, Bear Dalton