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John Pena
John Pena | Page 3
Service Advisor
Norm Reeves Toyota Dallas
9525 E R L Thornton Fwy
Dallas, TX 75228
196 Reviews
196 Reviews
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196 Reviews of John Pena
Verified Customer
November 30, 2025
While serving our car someone removed the special lug nut key. We have a flat and weren't able to fix it without towing it to a tire store bc a dealership is Closed today when we are out of town in Austin. B key. We have a flat and weren't able to fix it without towing it to a tire store bc a dealership is Closed today when we are out of town in Austin. Bc of this we are stranded More
by lucaswohlford
Other Employees Tagged: John Pena
November 19, 2025
Extremely pleased with service on my tundra. Will continue to use them in the future. Will continue to use them in the future. More
by BillBaracani21
Other Employees Tagged: Harveen Toor
November 17, 2025
Super friendly. Fast, informative! Love that they video what they do! Probably the easiest service I have ever had! Fast, informative! Love that they video what they do! Probably the easiest service I have ever had! More
by lauragolden76
Other Employees Tagged: Shelly Jackowski, Antonio Holmes, Edwin Aguilar, Harveen Toor, Sergio Leyva , Carlos Lopez, Zechariah Terrell
November 10, 2025
Very very good happy because attention a customer is nice He visitado varias veces el Taller de la Toyota y se me hace un lugar muy seguro los trabajadores muy amables te atienden según tú tu cita y te hacen He visitado varias veces el Taller de la Toyota y se me hace un lugar muy seguro los trabajadores muy amables te atienden según tú tu cita y te hacen sentir bien y los precios muy buenos precios estoy agradecida por la bueno atención a los clientes More
by Rodas929596
Other Employees Tagged: John Pena
November 10, 2025
Whoever brought my truck upfront, they left my tray and my package of lug nuts on top of my dash they could’ve at least put it back in the glove box. I’m going to blame the supervisor. Maybe he needs to ta my package of lug nuts on top of my dash they could’ve at least put it back in the glove box. I’m going to blame the supervisor. Maybe he needs to take a trip to Richardson and see how they operate at Toyota of Richardson. More
by fmleal9244
Other Employees Tagged: Harveen Toor
November 07, 2025
I had an appointment for only an oil change. I told them that's all I wanted because I was in a hurry. It took 2 hrs! I saw my car pulled up to the entrance area. After 15 minutes, I went to see I told them that's all I wanted because I was in a hurry. It took 2 hrs! I saw my car pulled up to the entrance area. After 15 minutes, I went to see what was going on. Finally checked me out so I could get going. Mr Pena wasn't there when I left. Someone else checked me out. What's the best time of day to just get an oil change??? More
by Taupeful
Other Employees Tagged: John Pena
October 21, 2025
Shelly is an outstanding professional! She consistently goes above and beyond to ensure we receive top-notch service. Her honesty and reliability are exactly why I keep coming back. I alwa She consistently goes above and beyond to ensure we receive top-notch service. Her honesty and reliability are exactly why I keep coming back. I always feel confident knowing my car is in her capable hands. More
by Adela Cortez
Other Employees Tagged: Shelly Jackowski, Antonio Holmes, Edwin Aguilar, Harveen Toor, Sergio Leyva , Carlos Lopez, Conner McMahan
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