John Pena | Page 3

The staff is very friendly. The environment is welcoming! The prices are too expensive. I trust them to fix my car if it needs repairs. The environment is welcoming! The prices are too expensive. I trust them to fix my car if it needs repairs. More

by islas5a Verified Customer Verified Customer

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I dropped my vehicle off at your dealership Wednesday at noon for service. I’ve been a loyal customer bringing my car to you people for over a year. Yesterday (Thursday) I didn’t drive it AT ALL. The onl noon for service. I’ve been a loyal customer bringing my car to you people for over a year. Yesterday (Thursday) I didn’t drive it AT ALL. The only miles put on my car since leaving your lot were the drive straight home Wednesday night and then to work this morning (Friday). This morning I noticed a big chunk of paint MISSING from my right rear wheel, damage that was 100% NOT there when I handed you the keys. I baby this car. I’m obsessive about it. There is zero chance I did this, and at work it sits isolated, nowhere near anything that could cause it. This damage happened on YOUR watch, in YOUR care. I’m beyond xxxxxx right now. I trusted you with my vehicle and you let some technician (or whoever) scratch the xxxx out of my wheel. I want this fixed, correctly, with a factory-quality repair or a brand-new wheel, whichever you have to do to make it perfect again, and I want it done at YOUR expense, not mine. I’m extremely disappointed and frankly furious that this happened. What exactly are you going to do to make this right, and how fast are you going to do it? I’m waiting for an answer today. More

by Sonsiree roup Verified Customer Verified Customer

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I was in a time crunch and John worked with me. I enjoy the lounge area in the new car building. I enjoy the lounge area in the new car building. More

by melindaso2 Verified Customer Verified Customer

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While serving our car someone removed the special lug nut key. We have a flat and weren't able to fix it without towing it to a tire store bc a dealership is Closed today when we are out of town in Austin. B key. We have a flat and weren't able to fix it without towing it to a tire store bc a dealership is Closed today when we are out of town in Austin. Bc of this we are stranded More

by lucaswohlford Verified Customer Verified Customer

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Great service and Mr. Peña was very helpful and attentive. Service and wait time was well scheduled Peña was very helpful and attentive. Service and wait time was well scheduled More

by pinkie045 Verified Customer Verified Customer

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My service was quick, courteous and interesting. I love the texts and videos explaining what was done! I love the texts and videos explaining what was done! More

by anicegreiner Verified Customer Verified Customer

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Extremely pleased with service on my tundra. Will continue to use them in the future. Will continue to use them in the future. More

by BillBaracani21 Verified Customer Verified Customer

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Super friendly. Fast, informative! Love that they video what they do! Probably the easiest service I have ever had! Fast, informative! Love that they video what they do! Probably the easiest service I have ever had! More

by lauragolden76 Verified Customer Verified Customer

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Very very good happy because attention a customer is nice He visitado varias veces el Taller de la Toyota y se me hace un lugar muy seguro los trabajadores muy amables te atienden según tú tu cita y te hacen He visitado varias veces el Taller de la Toyota y se me hace un lugar muy seguro los trabajadores muy amables te atienden según tú tu cita y te hacen sentir bien y los precios muy buenos precios estoy agradecida por la bueno atención a los clientes More

by Rodas929596 Verified Customer Verified Customer

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Whoever brought my truck upfront, they left my tray and my package of lug nuts on top of my dash they could’ve at least put it back in the glove box. I’m going to blame the supervisor. Maybe he needs to ta my package of lug nuts on top of my dash they could’ve at least put it back in the glove box. I’m going to blame the supervisor. Maybe he needs to take a trip to Richardson and see how they operate at Toyota of Richardson. More

by fmleal9244 Verified Customer Verified Customer

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