John Pena | Page 9

John knowledgeable of helping me and what I need to get my car service I will always have my car service here in Norman Reeves Toyota of Dallas I love the way that they record and video any issues or whate my car service I will always have my car service here in Norman Reeves Toyota of Dallas I love the way that they record and video any issues or whatever they are doing to your car and being honest about it. Thank you you More

by Ladeniaj Verified Customer Verified Customer

Report | Print

Outstanding, thank you for great service. I will be back! Staff is wonderful and informative I will be back! Staff is wonderful and informative More

Report | Print

For major repairs, I definately would recommend this service center however, this is the first time my vehicle has been serviced there for an oil change since the dealership changed names and the first service center however, this is the first time my vehicle has been serviced there for an oil change since the dealership changed names and the first time it took nearly 3 hours to do an oil change while I waited. I am NOT happy about that. No oil change should take near that long, especially when I had an appointment. More

by cvorrn93 Verified Customer Verified Customer

Report | Print

We keep coming back due to the amazing customer service we receive especially from John Pena. We drive very far past other toyota dealerships just to come to this location. They have consistently been hone we receive especially from John Pena. We drive very far past other toyota dealerships just to come to this location. They have consistently been honest, kind, and fast when it comes to servicing our car. Keep guys like John working here please and promote him =) More

by MJSAMPSONS1 Verified Customer Verified Customer

Report | Print

service was good and professional, no complaints yet , waiting for the next one to see the consistency, waiting for the next one to see the consistency, More

by jeanamouou Verified Customer Verified Customer

Report | Print

My visit with this dealership was nice. The person who help me was professional, and courteous. The person who help me was professional, and courteous. More

by sal4214 Verified Customer Verified Customer

Report | Print

The transition from Cowboy to Norm Reeves has been smooth. I appreciate the seamless transition and same familiar faces. I appreciate the updates in technology used to checkin customers and the new no smooth. I appreciate the seamless transition and same familiar faces. I appreciate the updates in technology used to checkin customers and the new notifications once work is complete. More

by CMatta Verified Customer Verified Customer

Report | Print

Bad experience timing and service disappointing car wasn’t even washed after two hour wait wasn’t even washed after two hour wait More

by Aaron Verified Customer Verified Customer

Report | Print

John Pena is awesome and has been helping me with great service for so years now! Thank you for all you do John! 🙏 service for so years now! Thank you for all you do John! 🙏 More

by shawnohaynes Verified Customer Verified Customer

Report | Print

It was great experience serving was amazing they explained everything very well love the response for all my needs explained everything very well love the response for all my needs More

by Eagle Verified Customer Verified Customer

Report | Print