John Phillips | Page 5

Bought a second A5 Cabriolet Last week, I worked with John Phillips to purchase my second car from Morong Falmouth. The experience was very good and John was great! I really app Last week, I worked with John Phillips to purchase my second car from Morong Falmouth. The experience was very good and John was great! I really appreciate being able to text John anytime and his responsiveness to my concerns and questions. Love my new car! Still have to figure lots out with all the new technology, but John is willing to assist when I need it. Thank you!! More

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Excellent in an extraordinary time! The responsiveness & service of the Morong Falmouth team was excellent. Tyler and John were both very helpful and facilitated a seamless purchasing pr The responsiveness & service of the Morong Falmouth team was excellent. Tyler and John were both very helpful and facilitated a seamless purchasing process. To be able to serve customers with such professionalism, promptness and flexibility despite the challenges presented by COVID-19 shows this is a great team of employees. Thank you! More

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Working with John Phillips at Morong Audi John was a real pleasure to work with. From multiple tests drives of various vehicles to the process of ordering the exact car, John was always profe John was a real pleasure to work with. From multiple tests drives of various vehicles to the process of ordering the exact car, John was always professional. The process from start to the delivery date, it was four months. John even came in on his day off to make the delivery. Negotiating the sales price was painless because everyone knows the pricing of similar vehicles. Overall, a very nice experience. More

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Friendly, respectful and efficient - Thank you John! We are very grateful and appreciative to have had the opportunity to work with John buying our first VW. The Atlas is perfect for our growing family. We are very grateful and appreciative to have had the opportunity to work with John buying our first VW. The Atlas is perfect for our growing family. Our experience was exceptional. We never felt pressured. John was respectful, knowledgeable and timely - a pleasure to work with! We highly recommend working with John and VW Morong. More

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Wonderful experience buying my first Mazda CX-5 I recently visited Morong-Falmouth to test drive the Mazda CX-5. I immediately fell in love with the car and had a wonderful experience working with J I recently visited Morong-Falmouth to test drive the Mazda CX-5. I immediately fell in love with the car and had a wonderful experience working with John Phillips. He was extremely knowledgeable and accommodating - I never felt like I was getting "pushed" into buying the car. I ended up buying the CX-5 that day with John's assistance. Would absolutely recommend Morong-Falmouth as a dealership and John Phillips as a sales consultant. More

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I just closed on my RAV4 Hybrid yesterday with Sales Consultant John Phillips. I am very pleased with my overall experience at Morong Falmouth! I called to inquire about the vehicle I ended up purchasin Consultant John Phillips. I am very pleased with my overall experience at Morong Falmouth! I called to inquire about the vehicle I ended up purchasing and from the jump there was no added pressure to come in and check it out. From the moment I arrived I was greeted outside, shown where to park, offered free lunch, and was able to test drive the vehicle with my wife. John handed me the keys and showed tremendous respect by allowing me to test drive without him even present. I was so pleased with the car I then returned and started the sales agreement which in the moment I was a little suspicious how it would be handled. John was very fair the whole time and never put any added pressure on me to negotiate a deal on the vehicle. I was provided with the full Carfax before I even test drove it as well. I found the price to be incredibly fair and a very good deal after looking online at other RAV4 Hybrids and there was no competition to Morong’s price point for the features of the vehicle, overall condition and the low number of miles on it for a used vehicle. The deal was seemless and I also wasn’t pressured by the business manager like I have been at other dealerships in the past. I left the dealership with a full fuel tank, a fresh wash, and John was insistent that I don’t leave until taking care of the car insurance and that it wasn’t worth the risk to just wait until I got home. He printed my new insurance card and assisted through the process. John also helped me download GPS software on the car and my phone to assist with navigated trips in the future. Morong must have cared for this vehicle like a baby because I am only supposed to average at best a 32MPG with this vehicle and I just achieved 40MPG on my first full day of driving the vehicle. Thanks so much! I will know where to go in the future! More

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A great Audi experience with John Phillips! We have friends with various Audi vehichles that highly recommended Morong in Falmouth. We were very lucky to have John Phillips as our salesman. He We have friends with various Audi vehichles that highly recommended Morong in Falmouth. We were very lucky to have John Phillips as our salesman. He was extremely patient with us since we initially was test driving the Q3 with one trade in. But later we changed our mind for the A4 with a different trade in. On each visit John spent a lot of time going over all of the many features on each vehicle with us. John also made the entire process of locating the exact Audi with features we were looking for and within days driving it home! John followed up with us afterwards and offerred for us to come back to the dealership so he could give us futher instructions on all of the many high tech features. More

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"Another satisfying buying experience!" - Doug The best recommendation a consumer can provide is being a repeat customer. This will be the fourth vehicle I purchased from Morong-Falmouth over a sp The best recommendation a consumer can provide is being a repeat customer. This will be the fourth vehicle I purchased from Morong-Falmouth over a span of twenty years. The last three vehicles were purchased from John Phillips, a true professional, who is very personable. He is extremely knowledgeable of Morong's vehicles and always takes the time to explain the use of new features and technology in a way that's easy to absorb. John guides you through the purchase process with his knowledge and expertise without exerting any pressure to make your decision today. You always feel that you are making an informed decision and choosing the appropriate vehicle for your needs. After the sale, he follows up to insure that you thoroughly understand all the great features of your new vehicle. I recommend that you give John and the Morong dealership an opportunity to give you a satisfying buying experience! More

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I showed up to test drive a q5 30 minutes before closing I was met and helped by John Phillips who was extremely welcoming and patient with my questions. Despite the hour John let me test drive the car and I was met and helped by John Phillips who was extremely welcoming and patient with my questions. Despite the hour John let me test drive the car and even stayed late to walk me through the transaction. He was attentive and responsive throughout the process and really made the experience friendly, understandable and stress free. More

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Very streamlined process From first contact via internet inquiry through final lease agreement, the process was not rushed and on at my own pace. All questions were satisfact From first contact via internet inquiry through final lease agreement, the process was not rushed and on at my own pace. All questions were satisfactorily answered. More

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