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John Ruper
John Ruper at Ken Ganley Ford Parma

John Ruper | Page 39

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8
381 Reviews
4.8

381 Reviews

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381 Reviews of John Ruper

August 26, 2020

Dealership Rating
Employee Rating

Sales department needs a course in customer service!! Worst ever! Zero communication, absolutely a horrible experience. Never will refer this location! Terrible! Sonny in service was great! More

by Jeanneaoconnor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Daniel Walker, Sonny was great!

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Sep 12, 2020

Ken Ganley Ford Parma responded

Hello, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly.

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