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John Ruper

Overview Reviews (415) Inventory (243)

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John Ruper

John Ruper | Page 5

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8

415 Reviews

Overview Reviews (415) Inventory (243)

4.8

415 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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415 Reviews of John Ruper

June 11, 2026

Dealership Rating

Employee Rating

Excellent service from Bob and Matt (sales reps) who worked well to make sure I got a great deal on my truck! worked well to make sure I got a great deal on my truck! More

by GHOVAN89

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Feruito , Matt Radeff, Bob Scheatzle

Jun 11, 2026 -

Ken Ganley Ford Parma responded

Thank you for highlighting how Bob and Matt guided you to a great deal on your new Ford Ranger. It’s rewarding to hear their teamwork made the process straightforward. We hope to see you again soon.

June 09, 2026

Dealership Rating

Employee Rating

Fluid , painless and a pleasure to deal with John Ruper Knowledgeable about Ford Products ! Knowledgeable about Ford Products ! More

by JOHNZCUSTOMS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Ruper

Jun 09, 2026 -

Ken Ganley Ford Parma responded

Thank you for sharing how smoothly everything went and for recognizing John’s Ford expertise. Congratulations on your new Ford and we look forward to helping you in the future.

June 05, 2026

Dealership Rating

Employee Rating

Dealer was very helpful with finding a car to the exact specifications I was looking for. specifications I was looking for. More

by JJWATSON

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: AJ Vicente

Jun 05, 2026 -

Ken Ganley Ford Parma responded

Thank you for sharing your five-star experience. We’re glad our team helped you find a new Ford Explorer with exactly the features you wanted.

Jun 07, 2026 -

Ken Ganley Ford Parma responded

Hello, thank you so much for your kind review! It was our pleasure to assist you in finding the perfect car. We strive to provide exceptional customer service and we are grateful for your feedback. Enjoy your new ride!

June 05, 2026

Dealership Rating

Employee Rating

Service team is very friendly. Wait time is reasonable.. Easy to schedule service. All my questions were answered. Wait time is reasonable.. Easy to schedule service. All my questions were answered. More

by charlenedinardo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pam Koglman, George Hadgigeorgiou

Jun 05, 2026 -

Ken Ganley Ford Parma responded

We’re glad our service team created a welcoming atmosphere and that scheduling your Ford appointment was simple. It’s great the wait time fit your schedule and that all your questions were addressed. Thank you for the five-star review.

May 28, 2026

Dealership Rating

Employee Rating

Dealership was laid back and easy going. Staff was very friendly. Walked out with a new vehicle in under 2 hours! Staff was very friendly. Walked out with a new vehicle in under 2 hours! More

by EVANCHRISMAN9

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Feruito , Amber Dickens

May 28, 2026 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience. We’re glad our relaxed atmosphere and friendly staff helped you complete your purchase so quickly and drive off in your new Ford Bronco Sport in under two hours. Enjoy every mile in your Bronco Sport!

May 27, 2026

Dealership Rating

Employee Rating

Great. Quickly executed the deal The sales team was very efficient in the whole process. Quickly executed the deal The sales team was very efficient in the whole process. More

by BUFFALOTURK

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Ruper

May 27, 2026 -

Ken Ganley Ford Parma responded

Thank you for leasing a new Ford Escape with us. John and our sales team are glad the process went quickly and smoothly. We look forward to assisting you again.

May 23, 2026

Dealership Rating

Employee Rating

The dealership and staff are very good at what they do. Sales rep Matt Radeff did an outstanding job of working with us on vehicle options and selection. Sales rep Matt Radeff did an outstanding job of working with us on vehicle options and selection. More

by ACB 12

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Ruper

May 23, 2026 -

Ken Ganley Ford Parma responded

We’re thrilled our team provided helpful guidance as you leased your new Ford Bronco Sport. Thank you for sharing your positive experience and five-star rating.

May 16, 2026

Dealership Rating

Employee Rating

Very knowledgeable a very professional - easy to work with and in and out pretty quick with and in and out pretty quick More

by LIKOHN

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tracy Sapienza

May 16, 2026 -

Ken Ganley Ford Parma responded

It’s great to hear our team made the process smooth and delivered professional, knowledgeable service. Congratulations on your new Ford Escape. We look forward to helping you again whenever you need us.

May 09, 2026

Dealership Rating

Employee Rating

They make sure their customers are happy. Follow through with what they say Prompt services Follow through with what they say Prompt services More

by ROSE.BRADWAY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Ruper

May 09, 2026 -

Ken Ganley Ford Parma responded

We appreciate you choosing to lease a new Ford Explorer. It’s great to hear our team provided prompt service and followed through on every commitment to ensure your satisfaction. Feel free to reach out if there’s anything else you need.

May 08, 2026

Dealership Rating

Employee Rating

Went great. Very helpful and did whatever needed to get me what I wanted and I feel like it was a great deal as well. Very helpful and did whatever needed to get me what I wanted and I feel like it was a great deal as well. More

by DCP0

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bolaji Adeyemi

May 08, 2026 -

Ken Ganley Ford Parma responded

Thank you for the 5-star rating and for sharing your experience. It’s great that our team could secure your new Ford F-150 on terms you feel good about. We look forward to assisting you again.

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