John Ruper
John Ruper at Ken Ganley Ford Parma

John Ruper | Page 7

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8
415 Reviews
4.8

415 Reviews

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415 Reviews of John Ruper

April 04, 2026

Dealership Rating
Employee Rating

I have a physical disability and Austin was so very kind, professional and helpful. The paper work went efficiently and effortlessly. Both men went above and beyond to help me not walk all over they came t More

by GINABEEKMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson

Apr 06, 2026

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Apr 07, 2026

Ken Ganley Ford Parma responded

Hi, we're happy you found Austin to be so supportive during your experience here at Ken Ganley Ford Parma. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 30, 2026

Dealership Rating
Employee Rating

Everything went smooth, they went above and beyond to get my vehicle. Would highly recommend them. More

by BRYCEGREENAMYER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza , Matt Radeff

Mar 30, 2026

Ken Ganley Ford Parma responded

Thanks for choosing us for your new Ford Maverick. We’re glad the process was smooth and our team went above and beyond to get it to you. Your recommendation means a lot.

March 26, 2026

Dealership Rating
Employee Rating

Pam was awesome helped me find the perfect car to fit my budget. Highly recommend her and Ken ganley Ford More

by coach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Nick Feruito

Mar 26, 2026

Ken Ganley Ford Parma responded

Thank you for recommending Pam. We’re delighted she helped you find an ideal Ford Escape Hybrid that suits your budget.

March 20, 2026

Dealership Rating
Employee Rating

Great Was a great experience. I was picked up by the car i purchased. Love my new car More

by Mmurdom
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

Mar 20, 2026

Ken Ganley Ford Parma responded

It’s great to hear the pickup service met your needs and that you’re enjoying your new Ford Escape. Thank you for sharing your feedback. Enjoy every drive.

Mar 22, 2026

Ken Ganley Ford Parma responded

Hi, thank you for choosing us for your car purchase! Our team is thrilled to hear that you had a great experience and love your new car. We strive to provide exceptional service and are always here to help.

March 19, 2026

Dealership Rating
Employee Rating

No pressure. Found a vehicle I really liked. Didn't try to upsell me to a model with more options. Gave me a good price. More

by DGEYE
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

Mar 19, 2026

Ken Ganley Ford Parma responded

We’re glad you found a Ford Explorer that matched your preferences without any upselling. Thank you for noting our straightforward pricing. Enjoy your new Explorer, and we look forward to assisting you again.

March 14, 2026

Dealership Rating
Employee Rating

The moment we arrived we were greeted by Madalyn and she listed to all of our needs. Madalyn and John both worked together to get us what we were looking for and provided us a few options. More

by Tonifilut
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

Mar 14, 2026

Ken Ganley Ford Parma responded

We’re pleased John and our team listened closely to your needs and presented several options to help you lease your Ford Explorer. Enjoy your new Explorer, and let us know if there’s anything else we can do for you.

March 10, 2026

Dealership Rating
Employee Rating

Great to do business with! No sales pressure and good communication. Definitely recommend Austin, very knowledgeable! More

by sbcleaningllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson, Nick Feruito

Mar 10, 2026

Ken Ganley Ford Parma responded

Congratulations on your new Ford Escape and thanks for sharing your experience. We’re happy Austin provided a stress free experience and kept you informed throughout. We appreciate your recommendation and look forward to helping you again.

March 09, 2026

Dealership Rating
Employee Rating

Had a great experience! ! Scott Birch is a great guy to work with as well More

by Chuckdoyle54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito , Bob Scheatzle, Scott Birch

Mar 09, 2026

Ken Ganley Ford Parma responded

We’re thrilled to hear you had such a positive experience and that our team made everything smooth. Thank you for choosing Ford, and we look forward to assisting you again.

March 08, 2026

Dealership Rating
Employee Rating

I had terrible service from both a salesperson and the sales manager. I emailed with my concern only to have the sales manager turn it back on me and dismiss me entirely. When I responded back to ask to s More

by Jen41
Trade-in Experience
Recommend Dealer
No

Other Employees Tagged: Pam Koglman

Mar 12, 2026

Ken Ganley Ford Parma responded

We're sorry to hear about your experience, Jen, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 04, 2026

Dealership Rating
Employee Rating

They listened to my wants and needs and were able to help Friendly, professional and accommodating More

by Suederov
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

Mar 04, 2026

Ken Ganley Ford Parma responded

Thank you for trusting our team to understand your priorities and provide helpful, courteous service. We hope you enjoy every mile in your new Bronco Sport. Your feedback means a lot, and we look forward to assisting you again.

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