John Russo
John Russo at Kings INFINITI

John Russo | Page 16

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

Contact Me
4.9
1,327 Reviews

Dealership Experience

32 yrs, 11 mos

Industry Experience

32 yrs, 11 mos

Languages Spoken

English English

4.9

1,327 Reviews

Write a Review

1327 Reviews of John Russo

March 04, 2025

Dealership Rating
Employee Rating

Excellent service, I am very satisfied with service provided by John Russo, will be coming back More

by HUNTER9296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Kings INFINITI responded

We hope to see you soon!

February 26, 2025

Dealership Rating
Employee Rating

Very good dealership very accommodating and convenient. Friendly atmosphere wonderful people working there fast service awesome place More

by BENEDETTAFUSCO520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Kings INFINITI responded

Benedettafusco520, thank you for your kind words and this wonderful review!

February 22, 2025

Dealership Rating
Employee Rating

They are very professional and they are very thorough. They are easy to deal with More

by CGSTJUSTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Kings INFINITI responded

Cgstjuste, we're happy you found our staff to be so supportive during your experience here at Kings INFINITI, Inc..

February 21, 2025

Dealership Rating
Employee Rating

The team is taking good care of costumers. Job woes finish in short time. Thank you. More

by SHERSHKOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Kings INFINITI responded

Hello Shershkovich, thank you; we appreciate your feedback!

February 19, 2025

Dealership Rating
Employee Rating

Always great service. John Russo can always answer my questions and I always walk out satisfied More

by BETTY528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Kings INFINITI responded

Betty528, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings INFINITI, Inc..

February 04, 2025

Dealership Rating
Employee Rating

The advisors are polite and professional my only issue is that when we make an appointment for example at 9 am for an oil change why do I have to wait 3+ hours to finish. It’s not right that I have to spend More

by FARAHSKAF420121212
Workmanship
Service Time
Recommend Dealer
No
Feb 10, 2025

Kings INFINITI responded

Farahskaf420121212, thank you for leaving us feedback. We are very disappointed to hear that your experience was not a positive one. Here at Kings INFINITI, Inc., we strive for excellence, unfortunately we get backed up a bit but we always strive for greatness. Thank you for your honesty!

February 03, 2025

Dealership Rating
Employee Rating

Amazing. Was so patient and helpfull. I am to to recomend atvanytime. Wish i can purchase another infinit More

by trev051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Kings INFINITI responded

Trev051, we are so pleased you enjoyed your visit to Kings INFINITI, Inc.! Hi Trev051, we are very happy to have provided you with such a positive experience!

February 03, 2025

Dealership Rating
Employee Rating

It’s was a great experience for me to take my car to the dealer for service More

by STEWARTPETER1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Kings INFINITI responded

Hi Stewartpeter1957, thank you for taking the time to leave a review for us at Kings INFINITI, Inc.. We're happy we could meet your expectations!

January 31, 2025

Dealership Rating
Employee Rating

This dealership is the best . My second time getting a car here . Service is top notch and a pleaser to deal with . Referred my friends they also got cars here. More

by Ilanajosh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 10, 2025

Kings INFINITI responded

Ilanajosh, we are very happy we could provide you with a positive experience! We hope you have an amazing day!

January 30, 2025

Dealership Rating
Employee Rating

This was my 1st servicing for my Qx60 and the total experience was great! John was very thorough in explaining to me what was going to be done and accurate on the time it would take. Thank you John and More

by LARRYDEPASQUALE3
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Kings INFINITI responded

Hi Larrydepasquale3, thank you for taking the time to leave a review for us at Kings INFINITI, Inc.. We're happy we could meet your expectations!

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