John Russo
John Russo at Kings INFINITI

John Russo | Page 17

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

Contact Me
4.9
1,327 Reviews

Dealership Experience

32 yrs, 11 mos

Industry Experience

32 yrs, 11 mos

Languages Spoken

English English

4.9

1,327 Reviews

Write a Review

1327 Reviews of John Russo

January 17, 2025

Dealership Rating
Employee Rating

I had a wonderful experience with Kings Infiniti, receiving fast and professional service. Thank you very much John ! More

by OLEGNYC1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2025

Kings INFINITI responded

Hello Olegnyc1212, thank you; we appreciate your feedback!

January 15, 2025

Dealership Rating
Employee Rating

John is a true professional. He always makes my service visits at Kings Infiniti a pleasure. More

by GEODOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Largana, Matthew Raiten, Carla Martinez , Nelson Morales

Jan 24, 2025

Kings INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 02, 2025

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Employee Rating

Everyone was very polite and professional. My car services were completed in a timely manner. More

by NHUMPHREY330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2025

Kings INFINITI responded

Nhumphrey330, thank you for the high star rating!

December 31, 2024

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Employee Rating

Excellent service quality repairs fast response will definitely continue going to get my Infiniti service here. More

by Socawarrior4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2025

Kings INFINITI responded

Socawarrior4u, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings INFINITI, Inc..

December 27, 2024

Dealership Rating
Employee Rating

John gave me excellent service. Always happy with infiniti service. I'll make sure my next car is with u guys More

by TONYLFHUSTLER1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2025

Kings INFINITI responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 22, 2024

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Employee Rating

They are so great and professional in they work is my favorite infinity dealer I’m so happy to go there More

by FAAPDEALER1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Largana, Matthew Raiten, Carla Martinez , Nelson Morales

Dec 28, 2024

Kings INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 18, 2024

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Employee Rating

Fantastic serviced. By the representative and all Personnal. Great serviced and very accommodated I’m very happy with the service!! Thanks. Ignacio vallejo More

by Ianvallejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2024

Kings INFINITI responded

Ianvallejo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings INFINITI, Inc..

December 18, 2024

Dealership Rating
Employee Rating

The best kings inifiniti does exceptional work and treat the customers with value like family More

by JUNE11224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2024

Kings INFINITI responded

June11224, we are so happy to read such a great review about Kings INFINITI, Inc.! Thank you, and have a fantastic day!

December 11, 2024

Dealership Rating
Employee Rating

They sold me a problematic vehicle and when I went back to change the vehicle they weren't cooperative. I went twice within a week and was given 2 different rates for the vehicle that just left their deale More

by PATSLOSH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 28, 2024

Kings INFINITI responded

Patslosh7, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (718) 646-3331 when you have an opportunity, and we will be more than happy to try and turn your experience around.

December 06, 2024

Dealership Rating
Employee Rating

Waiting area is nice…. As far as to get something check on your vehicle is very pricey!!! Why? And my car was not fully checked properly once again!!! You guys have to do b More

by sue bless reid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 28, 2024

Kings INFINITI responded

We are disappointed to learn of your experience here at Kings INFINITI, Inc., but will take this opportunity to improve. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Kings INFINITI, Inc. (718) 646-3331

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