John Russo
John Russo at Kings INFINITI

John Russo | Page 19

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

Contact Me
4.9
1,327 Reviews

Dealership Experience

32 yrs, 11 mos

Industry Experience

32 yrs, 11 mos

Languages Spoken

English English

4.9

1,327 Reviews

Write a Review

1327 Reviews of John Russo

November 06, 2024

Dealership Rating
Employee Rating

Matt is knowledgeable friendly, and efficient. He made the process smooth and stress-free, going above and beyond to ensure my questions were answered. Highly recommend! More

by RAPLH.JR628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Largana, Matthew Raiten, Carla Martinez , Nelson Morales

Nov 09, 2024

Kings INFINITI responded

Raplh.jr628, we really appreciate your positive review!

November 06, 2024

Dealership Rating
Employee Rating

John was very nice and he took the time to explain the problem and the solution. More

by SHASHA5141212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2024

Kings INFINITI responded

Shasha5141212, we're glad you had such a wonderful experience with us!

November 05, 2024

Dealership Rating
Employee Rating

Always satisfy with my service I only take my car to Kings Infinity for service More

by KOOLCATGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Raiten

Nov 09, 2024

Kings INFINITI responded

Hello Koolcatgo, we appreciate you taking the time to leave us this feedback.

October 26, 2024

Dealership Rating
Employee Rating

Kings Infiniti From the moment I stepped into your service center, I was impressed by the professionalism and courtesy of your staff. The level of expertise and attention to detail demonstrated by you More

by Alex
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 09, 2024

Kings INFINITI responded

Hello Alex, thank you; we appreciate your feedback!

October 26, 2024

Dealership Rating
Employee Rating

Excellent service department. John Russo is always extremely helpful, knowledgeable and professional, and makes sure my car is taken care of and returned to me as quickly as poss More

by WRODINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2024

Kings INFINITI responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 25, 2024

Dealership Rating
Employee Rating

I got there on time and the wait was not long. They took care of the job (inspection) and washed my car. I have absolutely no complaints More

by BENJI713
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 09, 2024

Kings INFINITI responded

Benji713, we're happy to hear you had such a positive experience with our team!

October 23, 2024

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Employee Rating

Friendly completed the work in a timely manner patient listens to your issues pleasant to work with More

by GAILPDUKE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2024

Kings INFINITI responded

Gailpduke, we are so pleased you enjoyed your visit to Kings INFINITI, Inc.!

October 23, 2024

Dealership Rating
Employee Rating

Service overall was average. I told them that my brakes were squeaky,and they did not do nothing about More

by DIMAOCEAN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Raiten

October 20, 2024

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Employee Rating

American Greed I received my car in a condition worse, than I brought it to the shop. I have to take it to a professional mechanic for the repairs, after I paid almost $3 000 to Kings Infinity. They made More

by LORAPONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Shtern

October 18, 2024

Dealership Rating
Employee Rating

John is the always so helpful the staff is very kind and professional John is the best More

by DAJ6181959
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Megan Largana

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