Dealership Experience
32 yrs, 11 mos
Industry Experience
32 yrs, 11 mos
Languages Spoken
English
1,327 Reviews
Write a Review1327 Reviews of John Russo
November 06, 2024
Matt is knowledgeable friendly, and efficient. He made the process smooth and stress-free, going above and beyond to ensure my questions were answered. Highly recommend! He made the process smooth and stress-free, going above and beyond to ensure my questions were answered. Highly recommend! More
Other Employees Tagged: Megan Largana, Matthew Raiten, Carla Martinez , Nelson Morales
November 05, 2024
Always satisfy with my service I only take my car to Kings Infinity for service Kings Infinity for service More
Other Employees Tagged: Matthew Raiten
October 26, 2024
Kings Infiniti From the moment I stepped into your service center, I was impressed by the professionalism and courtesy of your staff. The level of expertise and attention to detail demonstrated by you service center, I was impressed by the professionalism and courtesy of your staff. The level of expertise and attention to detail demonstrated by your team, especially John Russo, made my car-fixing experience truly memorable. Thank you More
October 26, 2024
Excellent service department. John Russo is always extremely helpful, knowledgeable and professional, and makes sure my car is taken care of and returned to me as quickly as poss John Russo is always extremely helpful, knowledgeable and professional, and makes sure my car is taken care of and returned to me as quickly as possible. Awesome experience as always. More
October 23, 2024
Service overall was average. I told them that my brakes were squeaky,and they did not do nothing about I told them that my brakes were squeaky,and they did not do nothing about More
Other Employees Tagged: Matthew Raiten
October 20, 2024
American Greed I received my car in a condition worse, than I brought it to the shop. I have to take it to a professional mechanic for the repairs, after I paid almost $3 000 to Kings Infinity. They made than I brought it to the shop. I have to take it to a professional mechanic for the repairs, after I paid almost $3 000 to Kings Infinity. They made a steering wheel loose and the car is pulling to the right like crazy. No wheel alignment was done, in spite of my request. They charged me for tires replacement which was caused by defected wheel bearings and should be covered by warranty. I was their loyal customer for mor than 10 years, I never had any problems before. With a new manager JOHN RUSSO, the quality and good reputation went down the toilet. Sloppy job, cut corners, complete neglect of their duties, misleading customers, inflating charges. Ripping off seniors, women and kids is their slogan. More
Other Employees Tagged: Sam Shtern
October 18, 2024
John is the always so helpful the staff is very kind and professional John is the best professional John is the best More
Other Employees Tagged: Megan Largana
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