John Russo
John Russo at Kings INFINITI

John Russo | Page 18

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.9
1,327 Reviews

Dealership Experience

32 yrs, 11 mos

Industry Experience

32 yrs, 11 mos

Languages Spoken

English English

4.9

1,327 Reviews

Write a Review

1327 Reviews of John Russo

December 05, 2024

Dealership Rating
Employee Rating

I get my tire fix, it was not done a 100% to my satisfaction, it was plug but after that they did not put back air in the tire More

by AJ370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2024

Kings INFINITI responded

If you're ever in need of more help, please let us know!

November 29, 2024

Dealership Rating
Employee Rating

Very very good service very kind friendly and very professional caring and respectful honestly and tro More

by YEMSMITHMAIN1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Largana, Carla Martinez

Dec 28, 2024

Kings INFINITI responded

Yemsmithmain1212, we are so happy to read such a great review about Kings INFINITI, Inc.!

November 28, 2024

Dealership Rating
Employee Rating

Awesome Team and very detailed work. I love the way my car moved after leaving the shop More

by SGORDON30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Largana, Matthew Raiten, Carla Martinez , Nelson Morales

Dec 28, 2024

Kings INFINITI responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 26, 2024

Dealership Rating
Employee Rating

Quick and fast, reasonably priced. I am very happy with my visit to Kings Infiniti More

by osantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Largana, Matthew Raiten , Nelson Morales

Dec 28, 2024

Kings INFINITI responded

Hi Osantos, thank you so much for your positive comments about Kings INFINITI, Inc.!

November 22, 2024

Dealership Rating
Employee Rating

Amazing team and the only reason why I use this service center. They deserve full kudos on always over delivering More

by BAUMADAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2024

Kings INFINITI responded

Baumadavid, we're so glad that we were able to go above and beyond your expectations!

November 21, 2024

Dealership Rating
Employee Rating

The entire experience was a pleasure. John was very helpful and made the experience fantastic. Very professional.Thank you.. More

by joedonojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2024

Kings INFINITI responded

Joedonojr, thank you for your kind words and this wonderful review!

November 15, 2024

Dealership Rating
Employee Rating

I would say this dealership is professional and efficient. Staff is prompt. No issues so far. More

by Irene DiCrescento
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Largana, Matthew Raiten, Carla Martinez , Nelson Morales

November 11, 2024

Dealership Rating
Employee Rating

Great service! Very fast and prompt, definitely recommend! Super helpful and reliable, very knowledgeable group! More

by ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Largana, Matthew Raiten, Carla Martinez , Nelson Morales

November 07, 2024

Dealership Rating
Employee Rating

Always the best service, John Russo is the best service manager in the USA period. More

by EN_JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2024

Kings INFINITI responded

En_johnson, we are so pleased you enjoyed your visit to Kings INFINITI, Inc.!

November 07, 2024

Dealership Rating
Employee Rating

The car was accepted right away at the appointment time. All service was performed a timely manner and I was updated on any additional service recommendation promply as I waited for the vehicle. At the end More

by Aleksandr Gorbenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2024

Kings INFINITI responded

Aleksandr Gorbenko, thank you for the high star rating!

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