John Russo
John Russo at Kings INFINITI

John Russo | Page 8

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

Contact Me
4.9
1,341 Reviews

Dealership Experience

33 yrs, 1 mo

Industry Experience

33 yrs, 1 mo

Languages Spoken

English English

4.9

1,341 Reviews

Write a Review

1341 Reviews of John Russo

November 29, 2025

Dealership Rating
Employee Rating

Quality service great staff. Servicing quick and easy staff very informative will recommend to others More

by LEE.BAPTISTE1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Kings INFINITI responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 28, 2025

Dealership Rating
Employee Rating

Been going there for years now always take care of me good ppl I can trust with my car More

by GUNISSMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Shtern, Megan Largana, Matthew Raiten, Carla Martinez , All the mechanics behind the scene

Feb 12, 2026

Kings INFINITI responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 28, 2025

Dealership Rating
Employee Rating

I was very pleased with the service I got. As usual they did a great job . More

by JBB0159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Kings INFINITI responded

Jbb0159, thank you so much for the positive review!

November 26, 2025

Dealership Rating
Employee Rating

Easy drop off, know I'm in good hands w John. He kept me informed, needed a lot of work this time, he explained everything to me More

by CKJORDAN66
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Feb 12, 2026

Kings INFINITI responded

Ckjordan66, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings INFINITI, Inc..

November 25, 2025

Dealership Rating
Employee Rating

John Russo & his team at Kings INFINITI always provide great customer service & attention to detail. Great, fast, friendly & professional service - they never disappoint. I highly recommend this location More

by Jenn R.
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Nov 27, 2025

Kings INFINITI responded

We are always more than happy to assist you if anything else comes up. Take care!

November 23, 2025

Dealership Rating
Employee Rating

My experience with Kings Infiniti was truly exceptional. The entire process was fast, smooth, and completely stress-free. I didn’t have to spend a long time waiting at the dealership—instead, everything was More

by slefevre94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2025

Kings INFINITI responded

Hi Slefevre94, thank you for taking the time to leave a review for us at Kings INFINITI, Inc.. We're happy we could meet your expectations!

November 21, 2025

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Employee Rating

The dealership is conviently located close to my residency. The prices are fairly valued and the work is done quickly. More

by MAGIDENKO1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2025

Kings INFINITI responded

Magidenko1212, we really appreciate your feedback!

November 18, 2025

Dealership Rating
Employee Rating

Everyone was very polite and professional. The facility was very clean. Thank you Mr. Russo More

by DCamacho
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Nov 22, 2025

Kings INFINITI responded

Dcamacho, we're glad to hear you enjoyed your visit.

November 16, 2025

Dealership Rating
Employee Rating

Great and timely work done on the vehicle. The car wash after was a nice touch that I was not expecting. More

by ALEXANDER.CACACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Kings INFINITI responded

Alexander.cacace, we're so glad that we were able to go above and beyond your expectations!

November 12, 2025

Dealership Rating
Employee Rating

Always do good work sometimes the wait is a little long could be worse thank you More

by DEWHO29
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Kings INFINITI responded

Hello Dewho29, thank you; we appreciate your feedback!

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