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John Russo
John Russo at Kings INFINITI

John Russo | Page 8

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.9
1,327 Reviews

Dealership Experience

32 yrs, 11 mos

Industry Experience

32 yrs, 11 mos

Languages Spoken

English English

4.9

1,327 Reviews

Write a Review

1327 Reviews of John Russo

November 06, 2025

Dealership Rating
Employee Rating

The service was one of the best I ever had to work with and it is so nice to see More

by TASHAGRANT431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Largana, Matthew Raiten, Carla Martinez

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Nov 22, 2025

Kings INFINITI responded

We are always more than happy to assist you if anything else comes up. Take care!

November 05, 2025

Dealership Rating
Employee Rating

Amazing customer service. Fast and reliable They make sure your vehicle is well taken care of More

by CHAYANNEP33
Recommend Dealer
Yes

Other Employees Tagged: John Russo

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Nov 22, 2025

Kings INFINITI responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 04, 2025

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Employee Rating

The best crew in nyc. Very professional anestablishment all I drive are Infinity and Nissan. More

by Dominick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Largana, Matthew Raiten, Carla Martinez

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Nov 22, 2025

Kings INFINITI responded

Dominick, we're glad you had such a wonderful experience with us!

November 03, 2025

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Employee Rating

Great experience at Kings Infiniti- as always. Staying with the brand partially because of such honest, reliable maintenance and service. More

by Avishnyak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Largana, Matthew Raiten, Carla Martinez

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Nov 22, 2025

Kings INFINITI responded

Avishnyak, thank you so much for the positive review!

November 02, 2025

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Employee Rating

Sorry, watching football My experience was good. They fixed my car right. Everyone was happy More

by Alteebird
Recommend Dealer
Yes

Other Employees Tagged: John Russo

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Nov 22, 2025

Kings INFINITI responded

Hello Alteebird, thank you; we appreciate your feedback!

Nov 23, 2025

Alteebird responded

John Russo done a great job in fixing my car. He's very knowledgeable about mycar. That's why when i goes to Kings Infiniti to service or fix my car. I see John 👀.

November 01, 2025

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Employee Rating

Great staff and service as always. John is amazing. Will be back in the future. Thank you More

by Femdog1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 22, 2025

Kings INFINITI responded

Hello Femdog1, we appreciate you taking the time to leave us this feedback.

October 31, 2025

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Employee Rating

Easy to make appointments, they inform you on time about the problems. Always nice and they provide great customer service. More

by ALIABDULLAH356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Largana, Matthew Raiten, Carla Martinez

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Nov 22, 2025

Kings INFINITI responded

Aliabdullah356, we're so glad that we were able to go above and beyond your expectations!

October 28, 2025

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Employee Rating

The dealership is convenient to my residence and a place of shopping. While my car was getting repaired I had a chance to shop for groceries. The prices are pretty much market value. More

by MAGIDENKO1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 22, 2025

Kings INFINITI responded

Magidenko1212, we really appreciate your feedback!

October 26, 2025

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Employee Rating

Respectable customer service waiting time was reasonable; to make a appointment was easy and the customer service is great More

by CLAUDEJAMES851212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Largana, Matthew Raiten, Carla Martinez

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Nov 22, 2025

Kings INFINITI responded

Hello Claudejames851212, we appreciate you taking the time to leave us this feedback.

October 26, 2025

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Employee Rating

A good place to service any vehicle. My next service will certainly be there .looking forwRd to my next service. More

by SCOBIE644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Shtern, Megan Largana, Matthew Raiten, Carla Martinez

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Nov 22, 2025

Kings INFINITI responded

Scobie644, we are glad we could help!

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