John Russo | Page 9

Explain the detail about the car problems clearly. Need to be text agiain next service Need to be text agiain next service More

by ABIDAZAM21212 Verified Customer Verified Customer

Report | Print

The dealership is always very helpful clean pleasant and knowledgeable and the very nice staff knowledgeable and the very nice staff More

by DOYLEM311212 Verified Customer Verified Customer

Report | Print

Very courteous and professional and did have to wait a long time to have my car serviced. long time to have my car serviced. More

by JoeDe Verified Customer Verified Customer

Report | Print

Very professional also listen to customer concerns knowledgeable quick to get to the problem on knowledgeable quick to get to the problem on More

by WINSTONSTEWART07 Verified Customer Verified Customer

Report | Print

I had a wonderful experience with John. He always takes care of my car. He's patient, knowledgeable, experienced, and an amazing asset to the Infiniti company. He always takes care of my car. He's patient, knowledgeable, experienced, and an amazing asset to the Infiniti company. More

by SHANTEK4 Verified Customer Verified Customer

Report | Print

Excellent comprehensive and respectful staff could not ask for more John has been with me for about 16 years ask for more John has been with me for about 16 years More

by JSPH222 Verified Customer Verified Customer

Report | Print

Carla was amazing and walked me through what was wrong and how to get it fixed. She made use of scheduling to accommodate the fix. This center was always my go to to do check ups or fixes. Thank you and how to get it fixed. She made use of scheduling to accommodate the fix. This center was always my go to to do check ups or fixes. Thank you More

by GENELAVEN1212 Verified Customer Verified Customer

Report | Print

Matt always goes above and beyond! He makes the car service appointment a quick & easy experience He makes the car service appointment a quick & easy experience More

by KRISTIN.NOPPER Verified Customer Verified Customer

Report | Print

On the 1st of October I went in for the free multipoint inspection, oil change and tire rotation. At the completion of the inspection, Kings Infiniti would send me the inspection report via text message. J inspection, oil change and tire rotation. At the completion of the inspection, Kings Infiniti would send me the inspection report via text message. John came to me and informed me that everything was completed. I found in strange that I didn’t receive the report so i inquired with John and he informed me that the tech probably didn’t find anything. I found that wired to believe that because I haven’t had my filters changed. So I left and did an inspection of my cabin filter. Once I opened the cabin filter, I found it to have leaves and dirty. Hence they didn’t check. So now I go to a shop to get my car inspection sticker changed and they informed me that the call has a RECALL. Kings Infiniti failed to notify me of that. THEY FAILED ME AND I WONT BE RETURNING OR RECOMMENDING THIS PLACE TO ANYONE More

Report | Print

Awesome customer service as always. John is the best representative, easy to deal with . Great place to service your car. John is the best representative, easy to deal with . Great place to service your car. More

by EMIL2681 Verified Customer Verified Customer

Report | Print