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John Sandiford
John Sandiford at Sullivan Cadillac

John Sandiford

Service Advisor

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

4.8
38 Reviews
4.8

38 Reviews

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38 Reviews of John Sandiford

December 16, 2025

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Employee Rating

Brought my car in for oil change and they were timely and efficient. The Service Dept is wonderful. Could us an update though. Cadillac forever! More

by Donna Rodriquez
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 17, 2025

Sullivan Cadillac responded

Thank you for your wonderful review, Donna! We're glad to hear that you found our service department timely and efficient. We appreciate your feedback about updates and will certainly take that into consideration. We look forward to seeing you again at Sullivan Cadillac! Cadillac forever! Sincerely, The Sullivan Cadillac Team

December 09, 2025

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Excellent service and attention by John Sanford. I was a walk in and happily welcomed by John. I was out within the hour. More

by CRISTROD817
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Recommend Dealer
Yes
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Dec 09, 2025

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear about your excellent experience with John at Sullivan Cadillac. It's great to know that you felt welcomed and received prompt service. We look forward to seeing you again on your next visit! Sincerely, The Sullivan Cadillac Team

December 04, 2025

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Chris Fredricks is an OUTSTANDING professional ! Everything went smoothly & in 36 months I’ll be leasing another Cadillac from him. The entire staff @ Sullivan Cadillac in Ocala, Florida are the b More

by randall48236
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Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber, Chris Fredericks, Edwin Mejia

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Dec 04, 2025

Sullivan Cadillac responded

Thank you for your wonderful review, Randall! We’re thrilled to hear about your positive experience with Chris and the entire team at Sullivan Cadillac. We look forward to assisting you with your next Cadillac lease in 36 months. Your support means a lot to us! Safe travels in your new vehicle! Sincerely, The Sullivan Cadillac Team

November 30, 2025

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Very nice and informative about my car. Customer service was great. John was very helpful. Thank you John! More

by VANESSAFULLER22
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Recommend Dealer
Yes
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Nov 30, 2025

Sullivan Cadillac responded

Thank you for your review, Vanessa! We’re happy to hear you had a great experience at Sullivan Cadillac and found our customer service informative and helpful. We appreciate your recognition of John’s assistance, and we look forward to serving you again. Sincerely, The Sullivan Cadillac Team

November 27, 2025

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John is always knowledgeable and helpful when helping us with our Cadillac. Also, he is always pleasant with his information. More

by rcroot
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 27, 2025

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear that John provided you with knowledgeable and pleasant assistance regarding your Cadillac. At Sullivan Cadillac, we strive to ensure our customers have the best experience possible. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

November 25, 2025

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The service technician was very professional and thorough in preparing what my car needed for service. More

by SNGASKIN
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Yes
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Nov 25, 2025

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that our service technician provided you with professional and thorough care for your vehicle. At Sullivan Cadillac, we strive to ensure every visit meets our high standards. We look forward to seeing you again for your next service! Sincerely, The Sullivan Cadillac Team

November 22, 2025

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Very Professional . John did a thorough job of explaining my service needs and the work performed. More

by terryjillstrey
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 22, 2025

Sullivan Cadillac responded

Thank you for your feedback, Terry! We appreciate you taking the time to share your experience with us at Sullivan Cadillac. We're glad to hear that John provided thorough explanations regarding your service needs and the work performed. We look forward to seeing you again for any future needs. Sincerely, The Sullivan Cadillac Team

November 20, 2025

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I have dealt with John on several occasions. He has always provided service above and beyond what was expected. He always seems busy but takes the necessary time to explain everything in clear d More

by jkimmel59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2025

Sullivan Cadillac responded

Thank you for your wonderful review! We're pleased to hear about your positive experiences with John at Sullivan Cadillac. It's great to know that he has consistently provided you with exceptional service and clear explanations. We truly appreciate your feedback and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

November 09, 2025

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They sold us a CPO Vehicle as being certified when in fact, the vehicle had been in a moderate to severe collision. This plummeted our resale or trade in value by $10,000 dollars. Sullivan Cadillac … is More

by PONCEDUDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard Gruber, Enoch Mikell, Edwin Mejia

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Nov 10, 2025

Sullivan Cadillac responded

Thank you for taking the time to share your feedback. We understand how important it is for customers to have full confidence in their vehicle’s condition and value. At Sullivan Cadillac, we value hearing from our customers as it allows us to continually improve how we present and review vehicle details before a sale. If you’d like to talk more about your concerns, please feel free to reach out to us directly. Your insights are valuable as we strive to enhance our service. Sincerely, The Sullivan Cadillac Team

November 06, 2025

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Employee Rating

John is outstanding - he really understands the concept of “customer service”. Although always busy, he keeps you informed about your repair status and he is quite knowledgeable about Cadillacs. My issue w More

by mark.s.long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2025

Sullivan Cadillac responded

Thank you for your wonderful review, Mark! We are thrilled to hear about your positive experience with our service department at Sullivan Cadillac. It's great to know that our team, especially John, provided you with excellent customer service and kept you informed throughout your repair process. We're glad to have been able to assist you with your warranty repairs and oil change. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

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