The service technician performed a thorough review and
resolution to an intermittent problem. Also, John Sandiford was very professional and helpful.
resolution to an intermittent problem. Also, John Sandiford was very professional and helpful.
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by ArchS
Verified Customer
Verified Customer
Sep 30, 2025 -
Sullivan Cadillac responded
Thank you for your wonderful feedback, Arch! We're thrilled to hear that our service technician was able to thoroughly address the intermittent problem and that John Sandiford provided you with professional and helpful assistance. At Sullivan Cadillac, we strive to deliver excellent service, and it's great to know we met your expectations. We look forward to seeing you again soon!
Sincerely,
The Sullivan Cadillac Team
Wonderful fast customer service provided by John in
service. He provides top notch customer service. The mechanics always take great care of my CT6 Sport. Highly recommend Sullivan Cadillac.
service. He provides top notch customer service. The mechanics always take great care of my CT6 Sport. Highly recommend Sullivan Cadillac.
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by COLBYDDAWSON
Verified Customer
Verified Customer
Service Price Transparency
Sep 27, 2025 -
Sullivan Cadillac responded
Thank you for your wonderful review, Colby! We're thrilled to hear that John provided you with fast and top-notch customer service and that our mechanics took great care of your CT6 Sport. We appreciate your recommendation of Sullivan Cadillac, and we look forward to seeing you again soon!
Sincerely,
The Sullivan Cadillac Team
Service department is really spectacular, the manager of
the service department could not have been better, what's able to take the car in check it out, wash it and hand me back my keys with a smile.
the service department could not have been better, what's able to take the car in check it out, wash it and hand me back my keys with a smile.
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by allangack
Service Price Transparency
Sep 20, 2025 -
Sullivan Cadillac responded
Thank you for your wonderful review, Allan! We truly appreciate your kind words about our service department and the manager. At Sullivan Cadillac, we strive to provide the best service experience possible, and we're thrilled to hear that you had such a positive visit. We look forward to serving you again in the future!
Sincerely,
The Sullivan Cadillac Team
Sep 20, 2025 -
allangack responded
I truly appreciate the opportunity to express my heart felt feelings about Sullivan Cadillac.
Thank you
I was working with Edwin on getting my XT4 towed in.
When I called back and John answered and informed me that Edwin had already booked me an appointment. Got my car in and they started working on it ri
When I called back and John answered and informed me that Edwin had already booked me an appointment. Got my car in and they started working on it right away. Thank you Edwin
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by OGEECHAUN6
Verified Customer
Verified Customer
Service Price Transparency
Sep 18, 2025 -
Sullivan Cadillac responded
Thank you for sharing your experience! We’re glad to hear Edwin and John worked together to get your Cadillac XT4 taken care of quickly. We appreciate your trust in us and look forward to assisting you again anytime you need.
Sincerely,
The Sullivan Cadillac Team
Great service department, very honest, knowledgeable, and
prompt. Quality staff, and great waiting area for snacks and drinks.
prompt. Quality staff, and great waiting area for snacks and drinks.
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by nanbonfield
Verified Customer
Verified Customer
Sep 17, 2025 -
Sullivan Cadillac responded
Thank you for your wonderful review! We truly appreciate your kind words about our service department at Sullivan Cadillac. It's great to hear that you found our staff knowledgeable and that the waiting area was to your liking. We look forward to welcoming you back for your next visit!
Sincerely,
The Sullivan Cadillac Team
Sullivan Cadillac is a no pressure, unique car sales
group that has put me, the customer, first!
group that has put me, the customer, first!
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by ROBBAXTON
Verified Customer
Verified Customer
Sep 17, 2025 -
Sullivan Cadillac responded
Thank you for your fantastic review, Rob! We’re thrilled to hear that you felt prioritized during your experience at Sullivan Cadillac. Our goal is to provide a pressure-free and unique car-buying experience. We look forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team
I am very happy with the service provided to me during
the last visit at the dealership
the last visit at the dealership
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by samuelspatidar
Verified Customer
Verified Customer
Service Price Transparency
Sep 18, 2025 -
Sullivan Cadillac responded
Thank you for your review, Samuel! We're pleased to hear you were happy with the service during your last visit to Sullivan Cadillac. We appreciate your support and look forward to welcoming you back in the future.
Sincerely,
The Sullivan Cadillac Team
Excellent care and takes time to explain the service
being done on your car. Thank you.
being done on your car. Thank you.
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by susanfl59
Verified Customer
Verified Customer
Service Price Transparency
Sep 13, 2025 -
Sullivan Cadillac responded
Thank you for your wonderful review, Susan! We're thrilled to hear that you received excellent care and appreciated the time we take to explain the services at Sullivan Cadillac. We look forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team
Great service.
John was extremely helpful and saw that the repairs were done right away.
John was extremely helpful and saw that the repairs were done right away.
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by RGROBSR
Verified Customer
Verified Customer
Service Price Transparency
Sep 14, 2025 -
Sullivan Cadillac responded
Thank you for your kind words! We're thrilled to hear that you had a great experience at Sullivan Cadillac and that John was able to assist you with your repairs promptly. Your satisfaction is our priority, and we look forward to serving you again in the future!
Sincerely,
The Sullivan Cadillac Team
John was exceptional.
He made sure everything I was taken care of quickly and promptly. Going above and beyond to get parts in a repairs done quickly.
He made sure everything I was taken care of quickly and promptly. Going above and beyond to get parts in a repairs done quickly.
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by AJGRIFF32
Verified Customer
Verified Customer
Service Price Transparency
Sep 11, 2025 -
Sullivan Cadillac responded
Thank you for your fantastic review, AJ! We’re thrilled to hear about your exceptional experience with us at Sullivan Cadillac. It's great to know that John was able to take care of everything promptly and get the repairs done quickly. We appreciate your kind words and look forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team
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