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John Sandiford
John Sandiford at Sullivan Cadillac

John Sandiford | Page 4

Service Advisor

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

4.9
70 Reviews
4.9

70 Reviews

Write a Review

70 Reviews of John Sandiford

December 30, 2025

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Employee Rating

I’ve had a great experience with this dealership. . I do think that when I made the appointment for my 2025 1st oil change & check up my service person should mention it could take up to 3 hours, wo More

by Vaw412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber, Enoch Mikell, James Betancourt, Edwin Mejia

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Dec 30, 2025

Sullivan Cadillac responded

Thank you for sharing your experience with us. We're glad to hear you had a great experience at Sullivan Cadillac, but we appreciate your feedback regarding the communication about service times and addressing your questions. We continually strive to improve our customer service and ensure all details are communicated clearly. Please feel free to reach out directly to us so we can assist you further with any remaining questions about your vehicle. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team

December 25, 2025

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Brought my car in for recall fix& although it took quite a while for the module to come in. John had it serviced quickly. He also went above & beyond to order a part for my car saving me a trip to the parts More

by FARRELLE
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Recommend Dealer
Yes
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Dec 25, 2025

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience at Sullivan Cadillac. It’s great to know that John was able to assist you swiftly and go the extra mile by ordering that part for you. We appreciate your patience during the recall fix, and we look forward to seeing you again in the future! Sincerely, The Sullivan Cadillac Team

December 16, 2025

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Brought my car in for oil change and they were timely and efficient. The Service Dept is wonderful. Could us an update though. Cadillac forever! More

by Donna Rodriquez
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Recommend Dealer
Yes
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Dec 17, 2025

Sullivan Cadillac responded

Thank you for your wonderful review, Donna! We're glad to hear that you found our service department timely and efficient. We appreciate your feedback about updates and will certainly take that into consideration. We look forward to seeing you again at Sullivan Cadillac! Cadillac forever! Sincerely, The Sullivan Cadillac Team

December 09, 2025

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Excellent service and attention by John Sanford. I was a walk in and happily welcomed by John. I was out within the hour. More

by CRISTROD817
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Recommend Dealer
Yes
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Dec 09, 2025

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear about your excellent experience with John at Sullivan Cadillac. It's great to know that you felt welcomed and received prompt service. We look forward to seeing you again on your next visit! Sincerely, The Sullivan Cadillac Team

December 04, 2025

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Employee Rating

Chris Fredricks is an OUTSTANDING professional ! Everything went smoothly & in 36 months I’ll be leasing another Cadillac from him. The entire staff @ Sullivan Cadillac in Ocala, Florida are the b More

by randall48236
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Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber, Edwin Mejia , Chris Fredericks

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Dec 04, 2025

Sullivan Cadillac responded

Thank you for your wonderful review, Randall! We’re thrilled to hear about your positive experience with Chris and the entire team at Sullivan Cadillac. We look forward to assisting you with your next Cadillac lease in 36 months. Your support means a lot to us! Safe travels in your new vehicle! Sincerely, The Sullivan Cadillac Team

November 30, 2025

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Very nice and informative about my car. Customer service was great. John was very helpful. Thank you John! More

by VANESSAFULLER22
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 30, 2025

Sullivan Cadillac responded

Thank you for your review, Vanessa! We’re happy to hear you had a great experience at Sullivan Cadillac and found our customer service informative and helpful. We appreciate your recognition of John’s assistance, and we look forward to serving you again. Sincerely, The Sullivan Cadillac Team

November 27, 2025

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John is always knowledgeable and helpful when helping us with our Cadillac. Also, he is always pleasant with his information. More

by rcroot
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Service Time
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Recommend Dealer
Yes
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Nov 27, 2025

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear that John provided you with knowledgeable and pleasant assistance regarding your Cadillac. At Sullivan Cadillac, we strive to ensure our customers have the best experience possible. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

November 25, 2025

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The service technician was very professional and thorough in preparing what my car needed for service. More

by SNGASKIN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2025

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that our service technician provided you with professional and thorough care for your vehicle. At Sullivan Cadillac, we strive to ensure every visit meets our high standards. We look forward to seeing you again for your next service! Sincerely, The Sullivan Cadillac Team

November 22, 2025

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Very Professional . John did a thorough job of explaining my service needs and the work performed. More

by terryjillstrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 22, 2025

Sullivan Cadillac responded

Thank you for your feedback, Terry! We appreciate you taking the time to share your experience with us at Sullivan Cadillac. We're glad to hear that John provided thorough explanations regarding your service needs and the work performed. We look forward to seeing you again for any future needs. Sincerely, The Sullivan Cadillac Team

November 20, 2025

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I have dealt with John on several occasions. He has always provided service above and beyond what was expected. He always seems busy but takes the necessary time to explain everything in clear d More

by jkimmel59
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2025

Sullivan Cadillac responded

Thank you for your wonderful review! We're pleased to hear about your positive experiences with John at Sullivan Cadillac. It's great to know that he has consistently provided you with exceptional service and clear explanations. We truly appreciate your feedback and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

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