The dealership has a very poor service entrance for
customers , lacks adequate space. Customer lounge is nice other than TV blasting game shows.
customers , lacks adequate space. Customer lounge is nice other than TV blasting game shows.
More
by alimtall969
Verified Customer
Verified Customer
Service Price Transparency
Feb 23, 2026 -
Sullivan Cadillac responded
Thank you for your feedback. We appreciate you taking the time to share your experience with us. We understand your concerns regarding the service entrance and the customer lounge environment at Sullivan Cadillac. Your comments are important, and we will take them into consideration as we strive to improve our facilities. If you have any further suggestions or would like to discuss your experience in more detail, please feel free to reach out to us directly. We look forward to serving you better in the future.
Sincerely,
The Sullivan Cadillac Team
Helpful, professional, comfortable wait with coffee and
snacks, good service, and pursues excellence in customer satisfaction.
snacks, good service, and pursues excellence in customer satisfaction.
More
by TUCCIEA
Verified Customer
Verified Customer
Service Price Transparency
Feb 20, 2026 -
Sullivan Cadillac responded
Thank you for the wonderful review! We truly appreciate your kind words about your experience at Sullivan Cadillac. It's great to hear that you found our service helpful and professional, and that you enjoyed the comfortable waiting area with coffee and snacks. Our team strives for excellence in customer satisfaction, and your feedback motivates us to keep up the good work. We look forward to seeing you again!
Sincerely,
The Sullivan Cadillac Team
John was very professional and helpful.
Also very kind and patient. I am from out of town, so it was great to find the dealership and John.
Also very kind and patient. I am from out of town, so it was great to find the dealership and John.
More
by PLROBERTSON18
Verified Customer
Verified Customer
Service Price Transparency
Feb 08, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with John at Sullivan Cadillac. We appreciate your kind words and are glad we could assist you, especially being from out of town. We look forward to seeing you again in the future!
Sincerely,
The Sullivan Cadillac Team
Went in for an oil change and they addressed my recall
and were efficient and quick!
and were efficient and quick!
More
by sheriff465
Verified Customer
Verified Customer
Service Price Transparency
Feb 05, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review! We're thrilled to hear that you had a quick and efficient experience at Sullivan Cadillac while getting your oil change and recall addressed. We appreciate your feedback and look forward to seeing you again for your future service needs!
Sincerely,
The Sullivan Cadillac Team
John Sandiford in service is one of the best service I
have received. Being in the Automotive industry myself I can say John is great dealing with. The customer service we received was amazing from start
have received. Being in the Automotive industry myself I can say John is great dealing with. The customer service we received was amazing from start to finish. Would highly recommend him to get excellent service. Thank you John you will have me as a loyal customer as long as you are there.
More
by liftedloaded
Service Price Transparency
Feb 03, 2026 -
Sullivan Cadillac responded
Thank you for your fantastic review! We truly appreciate your kind words about John Sandiford and the exceptional service you received at Sullivan Cadillac. It’s great to hear that your experience met your high standards, especially coming from someone in the automotive industry. We look forward to serving you again in the future and hope to continue exceeding your expectations! Thank you for being a loyal customer!
Sincerely,
The Sullivan Cadillac Team
Good experience.
I would highly recommend the Solomon Cadillac for their service department very professional.
I would highly recommend the Solomon Cadillac for their service department very professional.
More
by MICHELLEHAMPTON_79
Verified Customer
Verified Customer
Service Price Transparency
Jan 28, 2026 -
Sullivan Cadillac responded
Thank you for your kind words, Michelle! Happy to hear you had a good experience at Sullivan Cadillac and truly appreciate the recommendation of the service department. Providing professional, top-notch service to every customer is always the goal. Looking forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team
Great service.
This was my first time here and all of the advisors were excellent
This was my first time here and all of the advisors were excellent
More
by Mrs. Jenkins
Verified Customer
Verified Customer
Service Price Transparency
Jan 24, 2026 -
Sullivan Cadillac responded
Thank you for your kind words! We're thrilled to hear that your first visit to Sullivan Cadillac was a great experience and that our advisors provided excellent service. We appreciate your feedback and look forward to welcoming you back for your next visit!
Sincerely,
The Sullivan Cadillac Team
John and the service technician did a good job diagnosing
and fixing a problem that was not fixed on my last visit.
and fixing a problem that was not fixed on my last visit.
More
by SNGASKIN
Verified Customer
Verified Customer
Service Price Transparency
Jan 23, 2026 -
Sullivan Cadillac responded
Thank you for your positive feedback! We're glad to hear that John and our service technician were able to diagnose and resolve the issue you experienced. At Sullivan Cadillac, we strive for excellence in service, and your satisfaction is important to us. We look forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team
Much faster service than KIA.
Wait area was clean and comfortable. All associates we were in contact with were very pleasant
Wait area was clean and comfortable. All associates we were in contact with were very pleasant
More
by AJCASE9
Verified Customer
Verified Customer
Service Price Transparency
Jan 13, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review! We’re thrilled to hear that you experienced fast service, a clean and comfortable wait area, and pleasant interactions with our team at Sullivan Cadillac. We appreciate your feedback and look forward to welcoming you back for your next visit!
Sincerely,
The Sullivan Cadillac Team
Service department is great they’re courteous,
conscientious, and great with their customers very pleased their service
conscientious, and great with their customers very pleased their service
More
by Air Force
Verified Customer
Verified Customer
Service Price Transparency
Jan 01, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience with our service department at Sullivan Cadillac. Our team takes pride in being courteous and attentive to our customers' needs. We appreciate your kind words and look forward to serving you again in the future!
Sincerely,
The Sullivan Cadillac Team
Dealer Reviews
Cars for Sale
Dealer Log In
