John Sandiford
John Sandiford at Sullivan Cadillac

John Sandiford | Page 9

Service Advisor

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

4.9
122 Reviews
4.9

122 Reviews

Write a Review

122 Reviews of John Sandiford

January 13, 2026

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Employee Rating

Much faster service than KIA. Wait area was clean and comfortable. All associates we were in contact with were very pleasant More

by AJCASE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2026

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that you experienced fast service, a clean and comfortable wait area, and pleasant interactions with our team at Sullivan Cadillac. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, The Sullivan Cadillac Team

December 31, 2025

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Service department is great they’re courteous, conscientious, and great with their customers very pleased their service More

by Air Force
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 01, 2026

Sullivan Cadillac responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience with our service department at Sullivan Cadillac. Our team takes pride in being courteous and attentive to our customers' needs. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

December 30, 2025

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I’ve had a great experience with this dealership. . I do think that when I made the appointment for my 2025 1st oil change & check up my service person should mention it could take up to 3 hours, wo More

by Vaw412
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber, Enoch Mikell, James Betancourt , Edwin Mejia

Dec 30, 2025

Sullivan Cadillac responded

Thank you for sharing your experience with us. We're glad to hear you had a great experience at Sullivan Cadillac, but we appreciate your feedback regarding the communication about service times and addressing your questions. We continually strive to improve our customer service and ensure all details are communicated clearly. Please feel free to reach out directly to us so we can assist you further with any remaining questions about your vehicle. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team

December 25, 2025

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Brought my car in for recall fix& although it took quite a while for the module to come in. John had it serviced quickly. He also went above & beyond to order a part for my car saving me a trip to the parts More

by FARRELLE
Service Price Transparency
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Recommend Dealer
Yes
Dec 25, 2025

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience at Sullivan Cadillac. It’s great to know that John was able to assist you swiftly and go the extra mile by ordering that part for you. We appreciate your patience during the recall fix, and we look forward to seeing you again in the future! Sincerely, The Sullivan Cadillac Team

December 16, 2025

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Brought my car in for oil change and they were timely and efficient. The Service Dept is wonderful. Could us an update though. Cadillac forever! More

by Donna Rodriquez
Service Price Transparency
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Recommend Dealer
Yes
Dec 17, 2025

Sullivan Cadillac responded

Thank you for your wonderful review, Donna! We're glad to hear that you found our service department timely and efficient. We appreciate your feedback about updates and will certainly take that into consideration. We look forward to seeing you again at Sullivan Cadillac! Cadillac forever! Sincerely, The Sullivan Cadillac Team

December 09, 2025

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Excellent service and attention by John Sanford. I was a walk in and happily welcomed by John. I was out within the hour. More

by CRISTROD817
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Recommend Dealer
Yes
Dec 09, 2025

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear about your excellent experience with John at Sullivan Cadillac. It's great to know that you felt welcomed and received prompt service. We look forward to seeing you again on your next visit! Sincerely, The Sullivan Cadillac Team

December 04, 2025

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Chris Fredricks is an OUTSTANDING professional ! Everything went smoothly & in 36 months I’ll be leasing another Cadillac from him. The entire staff @ Sullivan Cadillac in Ocala, Florida are the b More

by randall48236
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber, Chris Fredericks , Edwin Mejia

Dec 04, 2025

Sullivan Cadillac responded

Thank you for your wonderful review, Randall! We’re thrilled to hear about your positive experience with Chris and the entire team at Sullivan Cadillac. We look forward to assisting you with your next Cadillac lease in 36 months. Your support means a lot to us! Safe travels in your new vehicle! Sincerely, The Sullivan Cadillac Team

November 30, 2025

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Very nice and informative about my car. Customer service was great. John was very helpful. Thank you John! More

by VANESSAFULLER22
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Recommend Dealer
Yes
Nov 30, 2025

Sullivan Cadillac responded

Thank you for your review, Vanessa! We’re happy to hear you had a great experience at Sullivan Cadillac and found our customer service informative and helpful. We appreciate your recognition of John’s assistance, and we look forward to serving you again. Sincerely, The Sullivan Cadillac Team

November 27, 2025

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John is always knowledgeable and helpful when helping us with our Cadillac. Also, he is always pleasant with his information. More

by rcroot
Service Price Transparency
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Recommend Dealer
Yes
Nov 27, 2025

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear that John provided you with knowledgeable and pleasant assistance regarding your Cadillac. At Sullivan Cadillac, we strive to ensure our customers have the best experience possible. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

November 25, 2025

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The service technician was very professional and thorough in preparing what my car needed for service. More

by SNGASKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2025

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that our service technician provided you with professional and thorough care for your vehicle. At Sullivan Cadillac, we strive to ensure every visit meets our high standards. We look forward to seeing you again for your next service! Sincerely, The Sullivan Cadillac Team

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